Reviews 1001hobbies

I haven't received my order and I haven't received my refund, so I'm going to take legal action against you.

Meets my expectations

They were perfect

I haven't received the right product and I haven't had any answer for 10 days.

In some cases, their products are overpriced.

The customer service is terrible. I ordered something that never shipped, and I emailed them after weeks of waiting only to find out that the item is permanently out of stock. I asked for a refund, and they never gave me one. I had to file a claim with PayPal to finally get my money back. It was a horrible shopping experience, and I'm very unhappy.

Fast shipping, good goods

Incorrect stock status. Long delivery times

This is a good company with good people working hard to keep customers happy

Perfect in every way. Just the browser and filters need to be reworked on the site.

Good choice of items and good customer service.

Hello, for my case, I would have just liked after the payment of my order to have infos ( your order is in preparation / waiting / is shipped / out of stock.. etc ) but the, no news... I would not put notes or to emit a negative opinion. I'll be patient. Yours faithfully

It has a wide assortment of models and equipment, the costs are acceptable and there are occasionally vast bargains. The 'only drawback is the delivery time for a modeler like me, but I can say that it is one of the most serious and well-stocked. Thank you

Fast delivery, very satisfied

Ordered in-stock items and shipped immediately, but received free express shipping following my complaint and saved for Christmas. Impeccable customer service. Thank you 1001hobbies!

I ordered 2 items on December 11th, one advertised for delivery in 7/8 days and the other in 10/11 days, taking into account supply and delivery times. Still received nothing on January 10. Payment collected immediately on order. One item has been back in stock for 15 days and has still not been sent to me. My e-mails, containing precise questions, are answered only partially and very inadequately. VERY DISSATISFIED.

Ultra sympa ::) cool

Good quality and the delivery time was also ok, gladly again

Great site!

Everything is perfect: site, very very fast delivery and perfect packaging. I would recommend other products.

My order never arrived

Everything was on my order, on time. Your service was excellent.

I never received my package. Not even after contacting customer service. I suspect scam. Luckily it was only 20euros

Easy to navigate and found just what I was looking for!

I never received the item I ordered weeks before Christmas.

I have to say navigation on the web site is user friendly and good communication.

Easy to order, payment taken quickly and invoice sent waited for goods and nothing arrived i contacted and was told a delay on stock arriving but i would get my goods soon. almost 3 weeks later still no goods or correspondence, i contacted again was told out of stock and would not be getting more offered another item or refund so i ask for refund which as been confirmed but told it will take up to 14 days for me to get my money back. when i paid my money was taken within 24 hours but they cant refund me quickly??? also although they say no stock of my item it is still being offered for sale and site says in stock ready to ship within 3-7 days. as a first time customer to this site i would neither recomend to others or return myself. i am still waiting for refund of my payment

Order on 13/12/21 6 to 10 days. Today 10/01/22 still no receipt status in preparation DEPLORABLE first and last time I order on this site and I cross my fingers to receive the order. Questionnaire of satisfaction when I have received nothing INCOMPREHENSIBLE

Easy to work with, package came in excellent condition

Item ordered in November 2021 never received as of January 2022

Order placed 10 days ago nothing received to date and no communication. i placed an order in germany received in 3 days. is there a problem in france?

Never received my order. Poor communication. Why sell items that aren't in stock

Very happy I will recommend

Not good still not received my order

Items are too expensive , versus other merchants

Items ok satisfied

Ordered on 26/11/2021...still waiting for it!

So far no delivery and no statement on the expected delivery date.

I'm writing this note because I still haven't received my package even though it was for Christmas and my princess was disappointed because she didn't have her gift that I'm still waiting for.

I'm still waiting for my order