Reviews 1001hobbies

Customer service 0 no response from them, I ordered for 650 € still nothing received, and the delays are shifted each time then who has stock

Order placed on 03/12/2021. Wrong product reference. After my call I managed not to bother them too much and found them a product at the same cost and asked them to deliver it to my home instead of the initial mondial relay, they told me ok...I believed them. I've just received a mondial relay e-mail and my article is waiting for me...it's 8/01/2021. I don't recommend it and they won't see me again....

Impeccable kits Present and very honest follow-up Perfect communication

Rarely seen worse, incompetent service, no apologies, does not even warn that there is a stock problem obliges to send emails incessantly.

Order placed on december 19 .january 10 still not delivered. despite my numerous emails no response from you.

Purchase on December 9, we are on January 10 and I still have not received the order. I had to contact them myself because otherwise I knew absolutely nothing... very disappointed.

Wide choice, attractive prices and fast delivery.

Order still not received, after 1 month of waiting. I sent several reminders but the robot was too stupid to answer properly !!!! I'll see what condition the parcel is in when I receive it, that's promising!

Processing and delivery a little long for the rest RAS.

Very good product and the quote is very well done.

6 weeks and still no order received

Order never received. Refund still pending...

When i placed my order with express delivery costing a huge £35.00 i would get delivery before christmas according to web site. Nearly a month later still waiting will never use again

Fast and efficient

No problem, everything's in order, just waiting for the covid to go through. I've still got a lot of work to do before placing any more orders.

Delivery more than a month after order, even though the model was in stock. In the end, it was in the process of being delivered, with no idea of when it would arrive. Carton not delivered to relay point, just a message saying that I had refused delivery, which is not true. Parcel resent by registered mail 7 days later. To be avoided, damaged box.

I had placed an order so the item was available. The next day, the item was unavailable. Not seeing my order leave, I called. I was "strolled" for 2 weeks, I never received my article. So I asked for a refund, which I got without a hitch.

Very good sales service Impeccable product

I give my opinion following an email I received: Please send the order and I will write an opinion again thank you in advance

I still haven't received anything it's been over a month shame!!!!!

Do not meet delivery deadlines. Refunds for cancellations also take time to be issued.

Great customer experience!

It is a pre-order ... and there the times given are very random .... otherwise once the product returned, everything goes well.

I ordered and paid for an item that was never delivered. It's pathetic and scandalous!

Order not received postponed to 2 years for no reason a scandal

Order placed received delays postponed for 2 years with no reply a scandal

Just didn't get anything until today. Every time you see a different date.

Got a lot of hassle with the order, emailed 5 times to find out when the expected order could be received. Too bad before that I was satisfied.

Thieves, liars, scammers and everything else you can think of on this line. I made a purchase at the end of November and never received my order. They said they had shipped it, that it was a Correos thing and that it was my fault for choosing Correos. I spoke to Correos, since they, from what they told me they couldn't get in touch with them, I got it the first time. And Correos told me that these people had ordered my package online, but that they had never deposited my package in a post office. I have since been contacted by several people who have had the same thing happen to me to file a joint complaint, and that's all I can say. Do not buy here, or you will regret it.

Fast delivery I recommend this webshop

I had to make my purchase twice because the seller was unable to provide me with bank details for transferring the purchase price. Despite an eMai request and a phone call, I did not receive any bank details. With the 2nd order I then paid with paypal, although I didn't really want to.

Great selection and service!

Failure to meet delivery deadline

Selling items they clearly don’t have in stock and give you no clue as to when they might, if ever, arrive. Then blame the distributor/ manufacturer for no timeframe. When you do finally give up expect them to take a week to refund your money. Customer support are next to useless. Won’t use these people ever again. Using a .co.uk web address also gives the impression your dealing with a uk based company. You are not! A bit sly on there part I feel.

Very good and I hope to repeat

Hassle-free delivery. Thank you

When i dealt with the UK set up they were as rude and difficult, not even knowing the law regarding the distance sale regulations, but also the wording regarding returns on their own website? They said they could deliver before Christmas and then not until after, so i cancelled. Luckily there French company were more helpful after a little persuasion

Allen cool.

Very good site for models, where I was still able to find a Mirage 3 C, in other stores it is unavailable. I recommend this site. delivery was fast and the package was very well made.

I ordered a model from them as a pre-order. Very atypically for 1001 Hobbies, it was actually offered at a competitive price. Two weeks later they contacted me to cancel the order, though the item is still not released. They'd obviously realised that for once they'd sold something at a fair price. I'll never order from them again..