4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

The craftsmanship is excellent and they have already taken their place on my display among the WWII aircrafts collection. Thank you very much for your great service.

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Verified Buyer
purchased on 12/07/2021
3 /5
★★★☆☆

The Humbrol paints are fine, but the shipping speed and quality of container used leaves a lot to be desired. I ordered quite a few paints and they were just tossed into a slightly padded envelope with no additional protection. I am glad none of my paints broke or opened up in transit. Supplied tracking was in French and difficult to figure out. Took over two weeks to receive what I ordered. I am happy about getting the paint supplies I needed, but I will look for a different supplier for any future orders. Thanks anyway.

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Verified Buyer
purchased on 28/07/2021
4 /5
★★★★☆

Delivered a little later than promised. But otherwise correctly

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Acquirente Verificato
purchased on 04/08/2021
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Answer from 1001hobbies
Hello, Thank you for your comment and we apologize for this incident. We would like to emphasize that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we are very interested in them! As a business gesture, and to keep your trust, we have decided to offer you a 5€ voucher. The code to use is SAVCOM5. This voucher is valid for 1 year and can be broken. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies
2 /5
★★☆☆☆

This transaction was really weird. The order was done via eBay. It took forever to arrive--3 weeks. I tracked it, and discovered that item was if I never bought it, AND it showed up $20 more! Very confusing. I actually thought I didn't REALLY order it! Then poof, it arrives on my doorstep days later, in a huge box! The item box was only 11 inches long and 3 inches tall. I could have fit at least 6 of those boxes (air to air missiles for F16 models) in that 1 huge box. No wonder the shipping charges were so high! I feel like I have been ripped off a little bit because of the shipping. Unfortunately, they were the only ones that carried this item so I'm not sure what I'm gonna do when I need item again for my special needs son of 30 years.

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Verified Buyer
purchased on 23/07/2021
5 /5
★★★★★

Service is normal!

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Acheteur Vérifié
purchased on 02/08/2021
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5 /5
★★★★★

Very good website with a large selection and good prices. Order was delivered very quickly and was very well packaged..will certainly order again.

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Verifizierter Käufer
purchased on 05/08/2021
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5 /5
★★★★★

Everything is fine ...

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Verifizierter Käufer
purchased on 05/08/2021
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5 /5
★★★★★

Site with a lot of choices,easy and fast search.perfect order and fast shipping.great.

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Acheteur Vérifié
purchased on 26/07/2021
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5 /5
★★★★★

Although originating in France it arrived fairly promptly and cleared customs in one day, so all necessary paperwork was correct.

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Verified Buyer
purchased on 03/08/2021
5 /5
★★★★★

At the top

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Acheteur Vérifié
purchased on 06/08/2021
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5 /5
★★★★★

Everything was a perfect fit! I will certainly order again

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Verifizierter Käufer
purchased on 01/08/2021
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5 /5
★★★★★

Very fast with the shipping service.

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Comprador Verificado
purchased on 01/08/2021
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5 /5
★★★★★

Clear and pleasant site with more than interesting prices. fast delivery.....je lerecommande

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Acheteur Vérifié
purchased on 30/07/2021
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2 /5
★★☆☆☆

Finally received after an uncertain period, no track and trace working properly. I am not yet convinced to order here again, maybe if the service improves.

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Geverifieerde Koper
purchased on 05/07/2021
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Answer from 1001hobbies
Hello, Thank you for posting your comment. Thank you for contacting customer service. We will reply to you as soon as possible. We regret this incident and apologize.
Thank you for your understanding, 1001hobbies customer service.
5 /5
★★★★★

No problem - order conformed and received on time

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Acheteur Vérifié
purchased on 16/07/2021
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2 /5
★★☆☆☆

On August 8th 2021.I received merchandise l have ordered. I have ordered romanian infantry and others .but romanian infantry is missing. Please ship the romanian infantry that is missing on your shipping cost. Thank you for your prompt attention,

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Verified Buyer
purchased on 13/07/2021
Answer from 1001hobbies
Good morning,
Thank you for your comment. We would like to inform you that this product has not been sent because we had a stock error. We would like to inform you that we have refunded this reference.
Thank you very much,
1001hobbies
5 /5
★★★★★

Everything was ok

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Acheteur Vérifié
purchased on 02/07/2021
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5 /5
★★★★★

This is an excellent seller. I will most definitely purchase future items from them

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Verified Buyer
purchased on 26/06/2021
5 /5
★★★★★

Excellent selection if products and quick shipping to the U.S. Would buy again.

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Verified Buyer
purchased on 29/07/2021
5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 29/07/2021
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1 /5
★☆☆☆☆

Received model kit upon opening find that both sides of the chassis are broken this is now going on for two weeks still no further forward after emailing about the issue on a number of occasions still not resolved £130 spent only to be ignored by customer support

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Verified Buyer
purchased on 15/07/2021
Answer from 1001hobbies
Hello,
We would like to inform you that our customer service will get back to you to propose an appropriate solution so that your AFTER SELL is resolved as soon as possible.
Sincerely,
1001hobbies
5 /5
★★★★★

Product in perfect condition. Delivery at the agreed time. Perfect packaging.

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Comprador Verificado
purchased on 08/07/2021
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5 /5
★★★★★

Excellent service, fast delivery from France to UK. Was able to purchase items that can be hard to get here, will certainly use again! Many thanks!

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Verified Buyer
purchased on 31/07/2021
4 /5
★★★★☆

Took several days for the ordered to arrive. No problem for me! Package was small, might as well have been in the mail!

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Geverifieerde Koper
purchased on 05/08/2021
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5 /5
★★★★★

Fast and compliant. Perfect.

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Acheteur Vérifié
purchased on 05/08/2021
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5 /5
★★★★★

Fast service

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Verifizierter Käufer
purchased on 13/07/2021
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4 /5
★★★★☆

Everything in order

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Verifizierter Käufer
purchased on 16/07/2021
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5 /5
★★★★★

I am very satisfied Recommendable

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Verifizierter Käufer
purchased on 15/07/2021
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4 /5
★★★★☆

This time the shipment took longer than usual. Perfect package and contents. I will continue to buy from 1001 hobbies!!!!!

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Comprador Verificado
purchased on 03/08/2021
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1 /5
★☆☆☆☆

Very bad! Item sent 1 month after order! Material missing

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Acheteur Vérifié
purchased on 11/07/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer.
Customer service will get back to you as soon as possible.
Sincerely, 1001hobbies We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

I did receive my order. Everything arrived as expected. The box that my order was shipped in looked as though it was almost had a rough trip getting here. Nothing was damaged. Thanks, Erron H. Wichita, Ks

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Verified Buyer
purchased on 01/07/2021
5 /5
★★★★★

Thank you good purchase

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Great service good communication on all process from order to delivery

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Verified Buyer
purchased on 14/07/2021
5 /5
★★★★★

I am very satisfied and will certainly order here again.

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Verifizierter Käufer
purchased on 23/07/2021
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4 /5
★★★★☆

It's the first order, I can't say much about it. The material arrived correctly,

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Comprador Verificado
purchased on 09/07/2021
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5 /5
★★★★★

All good, easy, fast and trouble-free

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Comprador Verificado
purchased on 04/08/2021
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5 /5
★★★★★

Very good choice!! fast service and careful shipping!! I recommend 1001hobbies.fr !

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Acheteur Vérifié
purchased on 06/07/2021
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4 /5
★★★★☆

Selection of the Clever Paper models was extensive and the prices were excellent. The box for shipping, tho', was larger than needed for the goods and the paper that should have cushioned the products wasn't used efficiently; it didn't really "cushion" anything. No damage, tho'.

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Verified Buyer
purchased on 03/08/2021
3 /5
★★★☆☆

Delivery seems longer then average. Good point can produce the priduct your want but at a price.

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Verified Buyer
purchased on 04/07/2021
5 /5
★★★★★

Tres bien bon cite

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Acheteur Vérifié
purchased on 01/08/2021
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