Reviews 1001hobbies

4.2/5
★★★★☆
based on 39913 reviews published

Latest customer reviews

5 /5
★★★★★

Expedition rapide je suis satisfait un seul reproche les coin du carton légerement abimé les petites helice detachez de la grappe puit disparu helice le rotor de helicoptaire meme chose disparu se sont des pièces si fragile et petite je suis tres décu jait des petits pinceaux a comandé je reflechi ,?,? mr deonne marcel

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Acheteur Vérifié
purchased on 27/12/2021
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5 /5
★★★★★

Fast and clear service

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Geverifieerde Koper
purchased on 22/12/2021
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5 /5
★★★★★

All very sraightforward. Item cheaper than on most other sites and, considering the current pandemic and a shipment from the EU, was delivered very quickly.

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Verified Buyer
purchased on 24/12/2021
1 /5
★☆☆☆☆

I'm extremely disappointed by the order, which was delivered to me very late in the day. In fact, I dare say that it's quite simply a scam!!! The model I received, which cost me almost 100 euros, cannot be worth, in my opinion and comparing this product to something similar, can only be worth 20 euros. It seems inconceivable to me that specialists like you didn't realize this...

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Acheteur Vérifié
purchased on 16/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

A perfect first! Nothing to say but thank you!

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Acheteur Vérifié
purchased on 21/12/2021
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5 /5
★★★★★

Fast.......even better package arrived ahead of schedule! Congratulations!

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Acheteur Vérifié
purchased on 28/12/2021
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5 /5
★★★★★

Outstanding client service. Quick delivery and rapid, trouble-free resolution of a minor error in the order. Thank you.

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Geverifieerde Koper
purchased on 20/12/2021
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5 /5
★★★★★

Fast follow-up and compliance

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Acheteur Vérifié
purchased on 23/12/2021
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1 /5
★☆☆☆☆

Hello, I have sent you several complaints. You still haven't replied. Faulty lamp whose bulb burned out the same day, burning the socket. The replacement bulb also burned out. Should the item be replaced, refunded or repaired? I don't dare plug in this lamp anymore (fire hazard?). Thank you for your reply. Sincerely

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Acheteur Vérifié
purchased on 20/11/2021
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Answer from 1001hobbies
Hello , We are still waiting for the product to be returned to us in store , once received , we will make the refund directly Sincerely 1001 Hobbies team
1 /5
★☆☆☆☆

Very disappointed.... Package ordered on 15/12 received on 30....

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Acheteur Vérifié
purchased on 15/12/2021
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Answer from 1001hobbies
Hello , We would like to apologize for this incident , the holiday period was unfortunately very complicated , and delays longer than usual We renew our apologies and thank you for your understanding Sincerely 1001 hobbies team
5 /5
★★★★★

Item arrived in a timely manner and as described.

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Verified Buyer
purchased on 23/11/2021
4 /5
★★★★☆

Super great backpack from Loungefly. Very good quality. Shipping a little too long. Therefore only 4 stars.

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Verifizierter Käufer
purchased on 14/12/2021
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5 /5
★★★★★

Everything worked out great. always happy to return. mfg.Jan ‍️

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Verifizierter Käufer
purchased on 27/12/2021
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4 /5
★★★★☆

The site is very complete and easy to navigate. The desired items are easily accessed. The service is correct and the shipping is fast. Another very different issue, and in which the store is not to blame, is in the quality of the kit which is absolutely awful, with numerous burrs, the fit and adjustment between the pieces is horrible and the quality of these leaves much to be desired. Anyway, I will try to build this Polikarpov I16, type 5, in the best way and applying body putty very generously.

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Comprador Verificado
purchased on 20/12/2021
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4 /5
★★★★☆

Good follow-up, a few days wait due to a supplier (tamiya)

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Acheteur Vérifié
purchased on 27/11/2021
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1 /5
★☆☆☆☆

Very disappointing. Package poorly protected. Deteriorated. Boxes folded in accordion. Order returned. Not used. Second-hand items.

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Acheteur Vérifié
purchased on 06/12/2021
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5 /5
★★★★★

Thanks to this car model an indulge myself purchase, one more good decisions for my bucket list. Nothing wrong with this unless left Hand Drive is an issue with a French car!! Or one body mounted mirror on the left side! Oh , and there is a black plastic mounting board with 4 chunky connections to the car. Easily removed but a black car on a black background with such substantial fixings.....it may be generic and I don't know what alternatives there might be, but overtopping the under IMHO...worth a mention? Thankyou.

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Verified Buyer
purchased on 24/11/2021
5 /5
★★★★★

Excellent site with a wide range of models

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Acheteur Vérifié
purchased on 28/11/2021
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5 /5
★★★★★

Pleasant and functional website , fast service , careful packaging , nothing to complain about , Only one regret , I would like more 28 mm figurines and 1/56 vehicles (Bolt action or other) .

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Acheteur Vérifié
purchased on 06/12/2021
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5 /5
★★★★★

Perfect delivery. Wide choice of even rare models! We recommend it!

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Acheteur Vérifié
purchased on 15/12/2021
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2 /5
★★☆☆☆

I ordered a submarine model for my son for Christmas ordering the recommend paints that were listed against the model. When my son opened the box to start to build the model on Boxing Day, we discovered that only one of the paints recommended was correct and I’d wasted £22 on needless paints! I have written to complain and heard nothing back. Won’t be using again.

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Verified Buyer
purchased on 16/12/2021
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
5 /5
★★★★★

Very satisfied with the site many references paint what I ordered fast delivery and excellent tracking of the order very good experience

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Acheteur Vérifié
purchased on 25/12/2021
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3 /5
★★★☆☆

Everything was fine. Except for the shipping that took a while. And I bought twice by mistake and one shipment did not give me the option to return and they sent me twice the same order.

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Comprador Verificado
purchased on 08/12/2021
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5 /5
★★★★★

Very fast delivery perfect order

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Acheteur Vérifié
purchased on 02/12/2021
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5 /5
★★★★★

Easy to place orders on the site, delivery is fast and true to order.

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Acheteur Vérifié
purchased on 19/12/2021
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4 /5
★★★★☆

The navigation through the mobile regular. The delivery, although it was a little late but it arrived on time and the product was perfect.

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Comprador Verificado
purchased on 14/12/2021
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5 /5
★★★★★

No problems with delivery or order, I'm extremely satisfied.

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Acheteur Vérifié
purchased on 26/12/2021
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5 /5
★★★★★

Practical and well-stocked site. Fast delivery.

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Acheteur Vérifié
purchased on 25/12/2021
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2 /5
★★☆☆☆

I’m only giving 2 stars because the items were fine when they eventually arrived. Listed as 3-5 days delivery, they arrived after 13 days. They don’t answer the phone or answer emails. I paid extra to use PayPal, and extra for gift wrapping. The gift wrapping was appalling. Items arrived too late to give as an Xmas present. I won’t be using this company again.

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Verified Buyer
purchased on 15/12/2021
5 /5
★★★★★

Very happy with the service. Received all items ordered in perfect condition and in a reasonable amount of time. Will use them again.

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Verified Buyer
purchased on 15/12/2021
5 /5
★★★★★

Well stocked, clear portal, accurate and fast service.

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Acquirente Verificato
purchased on 29/11/2021
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1 /5
★☆☆☆☆

Extremely long deliveries

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Acquirente Verificato
purchased on 14/12/2021
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4 /5
★★★★☆

On time agreed, material is good and arrived in good condition

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Acquirente Verificato
purchased on 17/12/2021
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1 /5
★☆☆☆☆

Pretty poor communication, no response to my emails for over two weeks, goods only arrived after almost three weeks! Other providers manage the same in three days!

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Verifizierter Käufer
purchased on 10/12/2021
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5 /5
★★★★★

I purchased 4 1/24 model car kits, they were delivered intact in time for Christmas and the shipment was tracked step by step. Thank you!

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Acquirente Verificato
purchased on 05/12/2021
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5 /5
★★★★★

Good delivery, on time and the site is easy to use.

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Geverifieerde Koper
purchased on 27/11/2021
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4 /5
★★★★☆

Well-prepared site with easy-to-use navigation

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Acheteur Vérifié
purchased on 30/11/2021
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5 /5
★★★★★

Very good, full of good ideas

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Acheteur Vérifié
purchased on 02/12/2021
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5 /5
★★★★★

Navigation on the website is very clear and they have quite a large selection of exactly the right time periods I am looking for. Also, payment is easy and delivery is fine. I unfortunately ordered during the holidays so the delivery took a bit longer but that was not due to 1001hobbies but to PostNL. This website is my favorite place to buy my figures.

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Geverifieerde Koper
purchased on 27/11/2021
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2 /5
★★☆☆☆

I am satisfied with 2 products purchased. Now, I regret that they were sent very late. When I placed my order (November 27), 1 of the 2 products was in stock and the other should have arrived within 2 to 4 weeks, i.e., before Christmas (they were Christmas gifts, so I was confident I'd be able to get them in time....). Unfortunately, after some time, I received a message from the site telling me that, due to stock shortages, my 2 items were going to be shipped to me after Christmas for receipt on the 30th. The baubles!!! No more Christmas presents!!! Fortunately, it was for people who no longer believe in Santa Claus and who had to make do with gift certificates while waiting for my parcel to arrive... I think a commercial gesture would have been welcome to compensate for this delay... Too bad they didn't offer me anything (even though my order was around 100 euros, which is no small amount...). So I'm a bit disappointed...

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Acheteur Vérifié
purchased on 27/11/2021
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