★★★★☆
based on 37931 reviews published
Latest customer reviews
Excellent service, fast and trouble-free delivery
Attentive customer service.
Order shipped incomplete. No communication from the seller! I do not recommend this site to all my modelling friends.
We would like to inform you that we have reimbursed the missing reference.
Sincerely, 1001 hobbies customer service
Everything perfect, I will order more things
EVERYTHING PERFECT, I WILL CONTINUE TO BUY, THANK YOU VERY MUCH.
Very responsive customer service and fast delivery!
Serious store.
RAS, fast delivery
Good selection of 1/72 scale models
Good address.
All's well for the moment, thank you very much.
Fast delivery
Problem-free, fast processing
The site is clear and precise, easy to use, with no nasty surprises. A special mention to the packing of the parcels, it's very strong ; Thanks to all....
Still haven't received my last order
Thank you for your patience; Sincerely Laure
It was frustrating to wait three weeks for my small purchase of paints. No models, no glues, nothing but paints. I guess one should expect some time lag for items purchased from Europe but next time I'll look domestically.
Still not received them
Thank you for your comment. We would like to inform you that we have launched an investigation with our carrier. Our customer service will get back to you as soon as possible.
Thank you for your patience
Sincerely,
1001 hobbies customer service.
Great products, they had stuff I couldn't find in the U.S. Took longer than normal but it's coming from overseas so it was expected to .
Delivery well packed just a slow delivery
Fast delivery and problem-free processing (especially as shipping from abroad)
Always very good, fast delivery, compliant product.
Order arrived in good condition , well packed as I am in Canada. Notifications were very helpful. I certainly will order product again. Keep up the good work.
Very satisfied fast processing and delivery
Super fast delivery
Loved it!!
Very high quality products.
I was very pleased with the email communication from order to delivery, I was kept updated regularly, my order was delivered in 5 days to the UK from France, had no additional import fees due to order being below £135. I had seen some bad reviews for delivery and communication which made me a bit unsure about ordering from them at first, I have only had a positive experience and plan on placing another order soon, I am guessing the bad reviews were due to Brexit and covid which are out of anyone's control.
Very satisfied with my order already 2 times that I order
Description conforms. Super fast shipping
Good prices but shipping costs are very expensive
Very good
Site is fine to use. Just a shame that you can order items that are not available (afterwards). If you opt for a refund, a bridging period of 14 days is generous. Contact by phone is not easy, due to a language barrier you have to make more effort to explain your "problem". Delivery seems to have been without any problems.
The web navigation is simple, easy and effective. The service is excellent. My most recent order arrived 4 days ahead of schedule. Outer packaging clean and undamaged. Kits ordered in perfect condition, both their respective packaging and contents. In line with my expectations. You have won me over as a customer!
Nothing to say
The website does not work smoothly, otherwise it would have been 5 stars. fortunately the choice is wide and the handling perfect. top company.
Great service 🙂
Professional and efficient. Fast and careful delivery, perfect service.
Excellent order fulfillment, customer service and selection. This order, like all others was received in perfect condition - with friendly updates during processing - really like buying from 1001 Hobbies.
Very good service.
The birthday present for my husband was lost at DHL, but the seller managed to get the Yak 52 to me on time at the last minute - thanks for that!