/5
★★★★☆
based on 37278 reviews published
★★★★☆
based on 37278 reviews published
Latest customer reviews
3
/5
★★★☆☆
Delivered well
Nacho D.
purchased on 20/12/2024
Translated review
Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Works very well!
Thomas P.
purchased on 01/01/2025
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
I've had a few problems with this site recently. When I accidentally placed a duplicate order (keep an eye on the quantities in the basket), I immediately reacted by sending messages and e-mails. I did receive one copy, but I've been waiting for a refund on the other for almost a month. Another example of my perennial dissatisfaction: when I was unpacking a model, I realized that a decal sheet was missing: I sent them a message, they replied saying they'd take care of it... then nothing. Now I wait...
Thierry D.
purchased on 31/12/2024
Translated review
Answer from 1001hobbies
Hello Sir, We regret your opinion and apologize. The refund request was made on 16/01/2025. At the time of your request, we renewed this request. The accounting department told us that it was processed within the legal deadline, i.e. 14 working days. Is this the case for you? Sincerely, 1001hobbies
5
/5
★★★★★
Good commercial communication
Sylvain H.
purchased on 26/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Compliant order, super-fast delivery and neat parcel.
Matt C.
purchased on 27/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Perfect
Didier D.
purchased on 22/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Prices and service
Jean G.
purchased on 28/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Perfect. Fast delivery and well-packaged parcel.
Philippe Z.
purchased on 26/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Perfect
Patrick V.
purchased on 27/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Very satisfied in general very fast delivery neat parcel on the other hand there was an inversion of part in my article nothing very mean
Adrien M.
purchased on 25/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
1
/5
★☆☆☆☆
This is the worst service I have ever experienced ! Terrible and disrespectful, never again.
Dirk V.
purchased on 25/12/2024
Translated review
5
/5
★★★★★
Everything went great, I would like to give 10 stars but there are only 5 to give. Best online store, best service. Many thanks and see you next time. Lg
Mario M.
purchased on 18/01/2025
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
I waited 19 days for my order for items that were marked on the website as available in 1-2 days. That is not acceptable. A bad rating from me for that.
However, I've already had contact with customer service twice, so full marks for that. So my opinion: great troubleshooting and customer service, miserable delivery times
Thomas B.
purchased on 08/01/2025
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Part of the order is missing.
Manfred M.
purchased on 10/12/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
No worries!
Thomas D.
purchased on 24/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
Delivery took a very long time compared to Amazon or ebay. But was announced for this period. You are very expensive compared to others. But you have a large selection and many new products in your range.
Thomas Z.
purchased on 09/01/2025
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
Problem with product received. Not solved.
Martial P.
purchased on 31/12/2024
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Bonjour j'ai trouvé l'emballage fragile il risquai par manipulation des transporteurs des incidents
Gerard M.
purchased on 24/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Nickel
Bernard M.
purchased on 26/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Nice store for lovers of collectibles
Guido C.
purchased on 07/12/2024
Translated review
Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Everything is perfect
Michel H.
purchased on 23/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Good packaging, everything is fine
Jörg H.
purchased on 11/10/2024
Translated review
Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
Stipulated delivery time 1 to 2 weeks, order received after 3 months!
Ludo S.
purchased on 31/10/2024
Translated review
5
/5
★★★★★
All good
Carlos C.
purchased on 18/12/2024
Translated review
Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5
/5
★★★★★
Availability of everything you want at a click and at the right price.
Angel Luis M.
purchased on 06/01/2025
Translated review
Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
1
/5
★☆☆☆☆
I received the wrong items after delivery was already late. Instead of two bottles of Thinner, I received 2 small jars of paint. I contacted customer service & it took two weeks for a reply asking for pictures. Another 3 weeks has passed since I sent pictures. I've asked for an update but have not received an update or a reply. Customer service is poor AT BEST.
Douglas B.
purchased on 27/12/2024
5
/5
★★★★★
Large selection. One small drawback regarding product availability information.
Dominique P.
purchased on 14/12/2024
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Wide choice of model subjects ;
Alain B.
purchased on 24/01/2025
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
Deadlines too often postponed, but I'm retired so I'm not in too much of a hurry.
Bernard T.
purchased on 14/12/2024
Translated review
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
When you get a call, all you get is an answering machine with: press 1 etc. It sucks !!!!!!!!!!!!!!!!!
François G.
purchased on 17/01/2025
Translated review
Answer from 1001hobbies
Hello, Could you please provide us with a valid phone number so that our customer service can contact you? Best regards, 1001hobbies