/5
★★★★☆
based on 36916 reviews published
★★★★☆
based on 36916 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I'm still waiting for my order, originally it was for Christmas when I ordered, there was one copy left when I validated my order everything was good and a few days later I'm told that there is a stock shortage ?????? I'm offered a credit note, but as it is certain that I will never recommend this site I refuse it.
Acheteur Vérifié
purchased on 03/12/2021
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Answer from 1001hobbies
Hello , We apologize for this incident , the period of January was very complicated with the change of the new site , which has dealer the delivery dates of several orders We renew our apologies , and thank you for your understanding Sincerely 1001 Hobbies team
5
/5
★★★★★
Perfect, with one small remark: for Tamiya paint pots, the product precaution label hides the paint references.
Acheteur Vérifié
purchased on 04/01/2022
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2
/5
★★☆☆☆
Extremely disappointed. Ordered ten days before Christmas, I paid the full price to have the guarantee of receiving my package in time .... but Chronopost decided to return the package to sender for no reason!
So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
Acheteur Vérifié
purchased on 23/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Unfortunately the period was very complicated for us Good day 1001hobbies customer service.
4
/5
★★★★☆
The wait was long, longer than declared when ordering, but the order did arrive.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
As ordered
Acheteur Vérifié
purchased on 13/01/2022
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5
/5
★★★★★
Nothing more to say.
Acheteur Vérifié
purchased on 06/01/2022
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5
/5
★★★★★
Package delivered on time. Price for a top force Evo defies all competition!
Acheteur Vérifié
purchased on 16/01/2022
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5
/5
★★★★★
Complete, easy-to-use site with a good description and follow-up.
Acheteur Vérifié
purchased on 29/12/2021
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5
/5
★★★★★
Good product, fast shipping, thank you again and again.
Verifizierter Käufer
purchased on 12/01/2022
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3
/5
★★★☆☆
Delay too long despite product marked in stock on the site
Acheteur Vérifié
purchased on 03/01/2022
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1
/5
★☆☆☆☆
I placed an order on 12/5 for a Christmas gift. Having received no status updates, I called the following week and left a voice mail. Having still received no response, I emailed on 12/22 and finally heard on 12/23 that my order was awaiting delivery, but instead I was going to be reimbursed (no other option was offered). I was in fact reimbursed on 1/16, but that was obviously of no use to me in purchasing the Christmas gift and I wound up having to find another hobby shop.
Verified Buyer
purchased on 06/12/2021
5
/5
★★★★★
This is my first time with this retailer and I'm very impressed.Tgere was constant contact throughout re the status of my order,and it arrived quickly and in perfect condition.
Verified Buyer
purchased on 18/12/2021
4
/5
★★★★☆
They sent me an incomplete product, manufacturer's problem not 1001 Hobbies, and they exchanged the product without problems. As a negative, the communication was a bit slow, understandable for the period in which the order occurred.
Comprador Verificado
purchased on 22/12/2021
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4
/5
★★★★☆
Product purchased OK. Shipping to be reverified, purchase made near Christmas.....
Acquirente Verificato
purchased on 17/12/2021
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1
/5
★☆☆☆☆
Order placed on 04/11/21 with three items in stock after a week an email informs me that the product is in reorder so not in stock as indicated after a month without news I ask by mail where my order is answer product will not be restocked I am offered either a refund or a credit or take another product with a small discount which I do by looking that it is in stock product with a small discount, which I did, checking that it was in stock, I was told by e-mail that the order would be dispatched on December 23 at the beginning of January and with no news, I sent another e-mail to find out the answer: we're waiting for the supplier to deliver the product, so it wasn't in stock, and I was told that the order would be dispatched on January 17, on january 12 an e-mail from collisimo informs me that my parcel will be delivered on january 14 but not an e-mail from 1001 hobbies so two months to obtain an order no information for the customer and the products are not in stock as indicated and much more expensive than the competitors this is not serious as an indication it was my first order on this site but also the last Patrick
Acheteur Vérifié
purchased on 04/11/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. The holiday period was very complicated for us, due to the increase in requests, and the delays carriers We renew our apologies Good day Customer service 1001hobbies.
5
/5
★★★★★
Prompt delivery
Acquirente Verificato
purchased on 12/01/2022
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2
/5
★★☆☆☆
My order was not honoured and I had to ask for a refund several times.
Acheteur Vérifié
purchased on 06/12/2021
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5
/5
★★★★★
Fast delivery, good track data
Geverifieerde Koper
purchased on 17/01/2022
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2
/5
★★☆☆☆
Different product as advertised. Not the old die cut kit which I wanted. The newer laser cut kit was send.
Acheteur Vérifié
purchased on 16/01/2022
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1
/5
★☆☆☆☆
As I never received the order and they couldn't give me any tracking information, I'm stuck with the loss because I can't make an inquiry without this information. Very poor service!
Verifizierter Käufer
purchased on 27/10/2021
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4
/5
★★★★☆
Nice because I found what I was looking for quickly, a suitable delivery cost, on the other hand the price of the models is much more expensive than on other equally serious sites in France, even on sale...
Acheteur Vérifié
purchased on 12/01/2022
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5
/5
★★★★★
Excellent service products and delivery everything ok
Acheteur Vérifié
purchased on 09/01/2022
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5
/5
★★★★★
All good.
Comprador Verificado
purchased on 20/12/2021
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5
/5
★★★★★
Product shipped on time, suitable packaging.
Acheteur Vérifié
purchased on 26/12/2021
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4
/5
★★★★☆
Order "blocked" because of a product that was waiting for a supplier. Call to after-sales service who unblocked the order immediately. After-sales service available, easy to contact, and attentive.
Acheteur Vérifié
purchased on 25/12/2021
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2
/5
★★☆☆☆
I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...
Acheteur Vérifié
purchased on 29/12/2021
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4
/5
★★★★☆
Somewhat long delivery time for items supposedly in stock.
Verifizierter Käufer
purchased on 26/12/2021
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2
/5
★★☆☆☆
Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review
Acheteur Vérifié
purchased on 11/12/2021
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4
/5
★★★★☆
The product arrived well packaged and in a reasonable amount of time. Some parts of the kit came detached from their grill, but I understand that is a manufacturer's issue.
Comprador Verificado
purchased on 27/12/2021
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1
/5
★☆☆☆☆
I still haven't received my order.
Verifizierter Käufer
purchased on 22/12/2021
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