★★★★☆
based on 37931 reviews published
Latest customer reviews
Everything was fine. Good communication. Direct delivery. Gladly again
From placing the order and receipt of goods 4 days total excellent service. Thank you
Good information policy on the status of orders, wide range of articles, well-designed website
Punctual and courteous
Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU
As my order was missing an item, it remained on hold for several days, and I had no information, unlike the spam reminders for new orders.... I had to find the phone number to get any news about the reasons for the delay in my order. Once received, the order itself suited me and was compliant. 15 days delay due to a missing product
Very good delivery as ordered, just a problem with the post office.
Shipping was a rough. Box was crushed on all sides. No damage to inside though
Does the trick
Shipping is a little expensive. Took a long time from placing order to Shipping....but once it shipped it was quick. Product arrived in one piece. Customer service was helpful too.
I found the product I wanted at a fair price and shipping was speedy. Knowing where the package was (on its way to me) was comforting. I'm happy.
Very good site. Wide range of models, prices and difficulty levels. Fast delivery. Excellent quality of service.
Excellent service
Received my order incomplete. Missing 1 reference. Customer contact made on 11/06 by e-mail. Waiting for a reply from them. But don't worry, they're a very serious company and have never had any problems to date.
Fast delivery and good value. Goods OK. After ordering and also after delivery no feedback or information to email address.
Fast, varied in offer and efficient....recommendable as a system for selling models online.
Excellent all round service and good selection of items for the keen hobbyist, highly recommend.
All OK
Cheap and fast
Order arrived in perfect condition. Efficient order tracking.
Very good
Fast service and great support I recommend to everyone. Thank you Fulvio
Very fast delivery, toppie
Everything is great!
Good selection and reasonable prices
No thank you
Great service and always updating information.
Very disappointed with the poor customer service. The kit was posted to the wrong address despite me correcting the address with them THREE times. and asking them to verify that they had the correct adress. All of this was done before the package was posted. After shipping to the wrong address 1001 hobbies washed their hands of it when I contacted them. It was left to me to retrive the package at additional cost. Very poor service. I will never order from them again.
Thank you for your comment. We apologize for this incident. We would like to inform you that we changed the address on June 8 as indicated in our email of June 8, unfortunately, your order had already been packed by our logistician. I would like to inform you that the change of address was not taken into account as your delivery note was already printed.
We regret this incident, and in order to satisfy you, we will reimburse you the shipping costs.
We apologise once again.
We apologise once again,
The customer service
Good online retailer with an excellent selection!
Very satisfied overall with the service, speed and products delivered. A little disappointed by the product "Custer the last hunt", which uses the same 10-figure sheet 4 times and therefore 4 times Custer 😉 Thank you.
Serious company, exemplary order tracking and delivery.
Super great puzzle !!!
Took months before I received the order. Moreover, the wrong product was delivered first. I also found it annoying that email communication was in three different languages. Sorry folks, but there really is room for improvement.
The error of the first package is due to human error. The person did not package the correct product. We regret this incident.
Dan, customer service has reshipped your order. Unfortunately, the Tiger 1/312 1944 was out of stock and had to be recommended.
Thank you, Customer Service
My needs were met completely
Products as described.Accurate shipping and packaging.
Fine
Very professional
No worries I recommend
I am very satisfied with 1001hobbies
All OK