4.2/5
★★★★☆
based on 39221 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Terrible delivery times

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Acheteur Vérifié
purchased on 06/09/2021
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Answer from 1001hobbies
Hello, Thank you for your feedback. We regret the delay and apologize for this incident. Customer service will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
5 /5
★★★★★

Quality website

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Acheteur Vérifié
purchased on 05/09/2021
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5 /5
★★★★★

Fast delivery and carefully protected parcel! very good

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Acheteur Vérifié
purchased on 20/09/2021
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5 /5
★★★★★

Excellent, fast service very good quality models

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Acheteur Vérifié
purchased on 16/09/2021
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4 /5
★★★★☆

I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Clear and well detailed site, fast and accurate shipping

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Acquirente Verificato
purchased on 28/08/2021
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5 /5
★★★★★

Received earlier than expected. Great!

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Very good order tracking

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON

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Acheteur Vérifié
purchased on 03/09/2021
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3 /5
★★★☆☆

No worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...

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Acheteur Vérifié
purchased on 16/09/2021
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4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 17/09/2021
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1 /5
★☆☆☆☆

The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.

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Acheteur Vérifié
purchased on 04/09/2021
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Answer from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
4 /5
★★★★☆

Fast delivery. Good selection.

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Verifizierter Käufer
purchased on 17/09/2021
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5 /5
★★★★★

As expected, reliable and fast. Thank you very much!

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Acheteur Vérifié
purchased on 15/09/2021
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3 /5
★★★☆☆

I've had no news for two weeks and I've had a piece that isn't from !!!!

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Acheteur Vérifié
purchased on 26/08/2021
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3 /5
★★★☆☆

This latest order was a bit of a hiccup, as the product wasn't really in stock and the lead time was longer than normal, but this was announced at the outset and taken into account. The problem was that, apart from the automatic alerts activated when lead times were exceeded, it was difficult to get concrete feedback on the status of the order. The lead time "2 to 4 weeks" became 6 weeks: order on August 5, received on Sept. 18. But it's fine, just an impatient guy to deal with at home. I know supplies are complicated these days. Thanks to 1001 Hobbies for distributing COBI.

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Mondial relay not very competent

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Serious and rigorous. Super

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Acheteur Vérifié
purchased on 21/08/2021
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5 /5
★★★★★

Delighted with the service!

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Acheteur Vérifié
purchased on 13/09/2021
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4 /5
★★★★☆

It was fine. I only ordered a few paints, and they arrived relatively quickly.

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Verified Buyer
purchased on 13/09/2021
5 /5
★★★★★

Very good advice from very responsive customer service

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Acheteur Vérifié
purchased on 24/07/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 15/09/2021
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3 /5
★★★☆☆

Navigation on the page and when searching for an article is confusing.

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Verifizierter Käufer
purchased on 11/08/2021
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5 /5
★★★★★

Very fast, uncomplicated delivery, good price-performance ratio. Gladly again!

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Verifizierter Käufer
purchased on 16/09/2021
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5 /5
★★★★★

I recommend this boutique. The staff is available and attentive. Shipping was fast and packaging well done. Thank you very much!

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Acheteur Vérifié
purchased on 13/09/2021
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5 /5
★★★★★

Fast shipping

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Acheteur Vérifié
purchased on 11/09/2021
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4 /5
★★★★☆

PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE

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Acheteur Vérifié
purchased on 13/09/2021
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4 /5
★★★★☆

No details

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Geverifieerde Koper
purchased on 24/08/2021
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4 /5
★★★★☆

Excellent service

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Acheteur Vérifié
purchased on 20/08/2021
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5 /5
★★★★★

I was very satisfied with the site and its ease of use. And as far as the object is concerned, I really enjoyed building it, even though it was a bit expensive.

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Acheteur Vérifié
purchased on 24/08/2021
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5 /5
★★★★★

Very good selection, Free shipping on many items Prompt delivery.

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Verified Buyer
purchased on 16/09/2021
5 /5
★★★★★

Great site and very fast shipping

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Acheteur Vérifié
purchased on 26/08/2021
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4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 14/09/2021
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5 /5
★★★★★

I am very satisfied;

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Acheteur Vérifié
purchased on 23/08/2021
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4 /5
★★★★☆

The choice

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Acheteur Vérifié
purchased on 18/08/2021
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4 /5
★★★★☆

A bit messy but complete

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Acheteur Vérifié
purchased on 22/08/2021
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3 /5
★★★☆☆

Very long delivery! I bought extra gift wrapping paper (worthy of a 2-year-old's wrapping paper) and a card with a note on it, which didn't exist! On the other hand, the model (fortunately) was in good condition.

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Acheteur Vérifié
purchased on 06/08/2021
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1 /5
★☆☆☆☆

You never have stock and waiting times are far too long

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Acheteur Vérifié
purchased on 23/08/2021
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Answer from 1001hobbies
Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
5 /5
★★★★★

It's ok! no particular worries!

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Acheteur Vérifié
purchased on 13/09/2021
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5 /5
★★★★★

Very pleased. I found what I was looking for at a satisfactory price, and I'll be back. It's a bit long but it's correct, taking into account a longer lead time with thousands of references available. Well

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Acheteur Vérifié
purchased on 05/09/2021
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