★★★★☆
based on 39221 reviews published
Latest customer reviews
I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.
Well received
Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !
Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).
Delivery times still a little long
VERY WELL SERVED AND INFORMED . GOOD AND FAST DELIVERY . I'M SORRY THERE'S NOT MUCH AVAILABLE IN STORE, FOR SOMEONE WHO DOESN'T WANT TO USE THE INTERNET.
Fast , efficient ; satisfied .
Very satisfied with this order. Fast delivery.
Very good service, slight delay in posting due to current climate, well packaged and excellent description of product.
Again with manufacturing defects! Rework required.
The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.
It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.
Clear directions and referral mails
Impeccable service and good advice
Too long a delay between order and delivery, even though the company is based in France..... Payment by PayPal subject to a "tax" (the only merchant site I know that practices it). Not to mention some lack of logic when ordering. In short, I am dissatisfied with this experience and will not order again.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
Fine
Purchased items not in accordance with the description and photo.
Fast delivery well packaged thank you
The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris! Well packed. Delighted. And the best price I had found. Winter project sorted!
No problems in the purchases I have made.
Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience. Thank you and am looking forward to more of the same.
Nothing to say everything was perfect no problem
When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.
This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.
Long delay, but on the other hand the person on the phone was very kind.
Great quality and fast, very carefully packed shipping!
Perfect website and excellent order fulfillment.
Todo perfecto y rapido
I was told that my order was delivered when I received nothing
Fast delivery, oversized box compared to order.
My husband is delighted! It and fane of model to very soon for a new order
Received delivery well and quickly.
The 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
Bonsoir impec rien a redire cordialement Herve
Thank you; perfect service!
All correct and fast shipping.
Very well packaged, fast delivery, delighted!
Very good site, fast shipping, very good product.merci
Surprised. Fast and efficient
VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.