4.2/5
★★★★☆
based on 39221 reviews published

Latest customer reviews

5 /5
★★★★★

I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.

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Verified Buyer
purchased on 31/08/2021
5 /5
★★★★★

Well received

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Acheteur Vérifié
purchased on 11/09/2021
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5 /5
★★★★★

Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !

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Acheteur Vérifié
purchased on 07/09/2021
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3 /5
★★★☆☆

Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).

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Verifizierter Käufer
purchased on 14/09/2021
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4 /5
★★★★☆

Delivery times still a little long

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

VERY WELL SERVED AND INFORMED . GOOD AND FAST DELIVERY . I'M SORRY THERE'S NOT MUCH AVAILABLE IN STORE, FOR SOMEONE WHO DOESN'T WANT TO USE THE INTERNET.

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Acheteur Vérifié
purchased on 15/09/2021
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5 /5
★★★★★

Fast , efficient ; satisfied .

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Very satisfied with this order. Fast delivery.

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Very good service, slight delay in posting due to current climate, well packaged and excellent description of product.

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Verified Buyer
purchased on 02/09/2021
3 /5
★★★☆☆

Again with manufacturing defects! Rework required.

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Verifizierter Käufer
purchased on 25/08/2021
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5 /5
★★★★★

The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.

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Acheteur Vérifié
purchased on 02/09/2021
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3 /5
★★★☆☆

It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.

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Verified Buyer
purchased on 27/08/2021
5 /5
★★★★★

Clear directions and referral mails

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Geverifieerde Koper
purchased on 13/09/2021
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5 /5
★★★★★

Impeccable service and good advice

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Acheteur Vérifié
purchased on 15/09/2021
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2 /5
★★☆☆☆

Too long a delay between order and delivery, even though the company is based in France..... Payment by PayPal subject to a "tax" (the only merchant site I know that practices it). Not to mention some lack of logic when ordering. In short, I am dissatisfied with this experience and will not order again.

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Acheteur Vérifié
purchased on 04/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Fine

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Acheteur Vérifié
purchased on 13/09/2021
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2 /5
★★☆☆☆

Purchased items not in accordance with the description and photo.

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Acquirente Verificato
purchased on 29/08/2021
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Answer from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
5 /5
★★★★★

Fast delivery well packaged thank you

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Acheteur Vérifié
purchased on 14/09/2021
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5 /5
★★★★★

The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris! Well packed. Delighted. And the best price I had found. Winter project sorted!

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Verified Buyer
purchased on 11/09/2021
5 /5
★★★★★

No problems in the purchases I have made.

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Comprador Verificado
purchased on 30/08/2021
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5 /5
★★★★★

Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience. Thank you and am looking forward to more of the same.

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Verified Buyer
purchased on 25/08/2021
5 /5
★★★★★

Nothing to say everything was perfect no problem

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Acheteur Vérifié
purchased on 14/09/2021
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3 /5
★★★☆☆

When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.

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Verified Buyer
purchased on 05/09/2021
4 /5
★★★★☆

This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.

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Verified Buyer
purchased on 09/09/2021
3 /5
★★★☆☆

Long delay, but on the other hand the person on the phone was very kind.

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Acheteur Vérifié
purchased on 07/09/2021
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5 /5
★★★★★

Great quality and fast, very carefully packed shipping!

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Geverifieerde Koper
purchased on 13/09/2021
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5 /5
★★★★★

Perfect website and excellent order fulfillment.

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Geverifieerde Koper
purchased on 11/09/2021
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5 /5
★★★★★

Todo perfecto y rapido

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Acheteur Vérifié
purchased on 14/09/2021
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1 /5
★☆☆☆☆

I was told that my order was delivered when I received nothing

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Acquirente Verificato
purchased on 26/08/2021
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Answer from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
5 /5
★★★★★

Fast delivery, oversized box compared to order.

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Acheteur Vérifié
purchased on 14/09/2021
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5 /5
★★★★★

My husband is delighted! It and fane of model to very soon for a new order

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Received delivery well and quickly.

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Geverifieerde Koper
purchased on 08/09/2021
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2 /5
★★☆☆☆

The 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.

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Verified Buyer
purchased on 05/09/2021
Answer from 1001hobbies
Hello,
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
5 /5
★★★★★

Bonsoir impec rien a redire cordialement Herve

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Acheteur Vérifié
purchased on 08/09/2021
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5 /5
★★★★★

Thank you; perfect service!

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Acheteur Vérifié
purchased on 31/08/2021
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5 /5
★★★★★

All correct and fast shipping.

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Comprador Verificado
purchased on 08/09/2021
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5 /5
★★★★★

Very well packaged, fast delivery, delighted!

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Acheteur Vérifié
purchased on 12/09/2021
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5 /5
★★★★★

Very good site, fast shipping, very good product.merci

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Acheteur Vérifié
purchased on 12/08/2021
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5 /5
★★★★★

Surprised. Fast and efficient

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Comprador Verificado
purchased on 08/09/2021
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1 /5
★☆☆☆☆

VERY bad because there is not completely NUL, First 14 days including 11 to make a package is bad! but more unpacking! DECEPTION because the products sold under the heading " PAINT IN BOMB " are small pots! There's nothing to be done with pot paints, which means a lot of money down the drain and a lot of wasted time ... Génial ; "1001 Conneries " would be a more appropriate title.

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Acheteur Vérifié
purchased on 01/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.