/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest customer reviews
4
/5
★★★★☆
Delivery time too long.
Didier B.
purchased on 18/11/2024
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5
/5
★★★★★
Shipped fast and great communication along the way since it was shipping to the UK. Will definitely use again.
Ellie Mae H.
purchased on 17/12/2024
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
3
/5
★★★☆☆
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
Eric M.
purchased on 10/12/2024
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5
/5
★★★★★
Excellent and super fast delivery!
Anthony D.
purchased on 22/12/2024
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5
/5
★★★★★
Already ordered several times no worries from site search to delivery RAS
Laurent V.
purchased on 02/12/2024
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4
/5
★★★★☆
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
Lallonder I.
purchased on 23/12/2024
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5
/5
★★★★★
Perfect and fast
Denis F.
purchased on 04/12/2024
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4
/5
★★★★☆
Very reliable
Manuel D.
purchased on 08/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Very good parcel received
Sebastien L.
purchased on 03/12/2024
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5
/5
★★★★★
Always at the top, speed and quality
Daniel B.
purchased on 23/12/2024
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1
/5
★☆☆☆☆
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
Elena P.
purchased on 19/12/2024
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3
/5
★★★☆☆
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
Alain A.
purchased on 20/12/2024
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2
/5
★★☆☆☆
Delivery time too long
Franck B.
purchased on 07/12/2024
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Answer from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. The products Decal Grumman F-14A Tomcat VF-103 and Decal Lockheed F-117A Chasseur Furtif were ordered directly from our supplier in England. Unfortunately, they cannot be delivered in less than 4 weeks. This information is clearly indicated on each product sheet. We hope you understand our position and apologize once again for this incident. Sincerely, The Customer Service Team
5
/5
★★★★★
Fast, 10/10 service from start to finish
Jluc B.
purchased on 14/12/2024
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5
/5
★★★★★
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
Jean-claude L.
purchased on 10/11/2024
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5
/5
★★★★★
Delivery times respected. The order corresponded to my expectations. Very satisfied!
Gilles H.
purchased on 05/12/2024
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1
/5
★☆☆☆☆
Delivery out of time product not in conformity and no contact possible
Dominique S.
purchased on 17/12/2024
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Answer from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
4
/5
★★★★☆
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
Christian J.
purchased on 03/12/2024
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4
/5
★★★★☆
Delay a bit long
Herve Z.
purchased on 02/12/2024
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5
/5
★★★★★
Great so
Catia B.
purchased on 15/12/2024
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5
/5
★★★★★
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
José Salvador Z.
purchased on 09/11/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
Bibi T.
purchased on 11/12/2024
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5
/5
★★★★★
Very satisfied
Pascal W.
purchased on 12/12/2024
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2
/5
★★☆☆☆
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
Mitch B.
purchased on 29/11/2024
5
/5
★★★★★
Very good
Bert H.
purchased on 16/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Nickel very happy, received on time
Sophie F.
purchased on 20/12/2024
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4
/5
★★★★☆
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
Giovanni L.
purchased on 13/12/2024
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4
/5
★★★★☆
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
Didier G.
purchased on 10/12/2024
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5
/5
★★★★★
All was respected delivery time delivery ok
Daniele G.
purchased on 21/12/2024
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5
/5
★★★★★
Fast delivery and very reasonable shipping costs.
Jean-marc R.
purchased on 15/12/2024
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