English
★★★★☆
based on 39913 reviews published
Latest customer reviews
Great contact and great products received! I live in America so getting products from overseas is quite difficult, the team at 1001hobbies made it easy
This was my first time using 1001 Hobbies and i was very impressed. I was kept fully informed throughout the whole process regarding my delivery. My goods were well protected and the box was clearly marked for careful handling. Considering i was ordering from another country, i would say that the service given from 1001 Hobbies has been better than some companies here at home. Definitely recommended.
Perfect service
Very good site, easy to navigate, great choices, I highly recommend it.
Seriousness and speed.
Site very clear, not bad choice, and fast shipping I intend to continue my purchases from you:
We have ordered several times, service is on time, package intact and good quality models.
Order correct, but shipping a bit slow
Good site fast delivery very nice model
Very fast. A few months ago I criticized them for the delay, but I must admit that this time they have done very well.
Finally delivered yesterday (long delay due to UPS and the broker in the UK messing about AFTER it had cleared customs. 1001 hobbies had already CHARGED me to use PayPal! Never had that before, from any supplier anywhere!! Then, on top of the VAT charged in France, I also got a massive import charge. So my order ended up being over £500+. I have to assume/hope the item will be 100% OK…not opened as it is a Christmas present. I don’t know if I could have ordered this anywhere else…but if I could have I would. Will never buy again from a seller that uses UPS, they let you down BADLY, so the whole experience was a bad one. Have never had so much messing about, and I ship from all over the world.
First of all, we sincerely apologize for this inconvenience.
Indeed, our company 1001hobbies is located in France (Paris). Therefore, the VAT charged in France may be significant in your country of origin.
This also explains the delivery time to your address.
However, the customer service will come back to you to solve the problem due to the import charge
Kind regards,
Customer Service.
Order delivered in the correct time (12 days), however the deliveries are not always fast. I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it. I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
Package received as ordered, in a short time and in perfect condition. Thank you
Fast and careful shipment, top seller reliability, I recommend it to you.....
Fast, well-packaged delivery
It is a pity that the delivery time in relation to the indication of the quote is not respected. I know the products of the brand AEDES which are of good qualities.
Perfect for painting santons.
Not the first purchase, always satisfied Delivery could be a little faster
Easy to order and everything arrived in a timely fashion as ordered
Very good quality product, delivered on time.
I received a mock-up, half of which is missing, and I haven't had a reply despite photos etc.... So I got in touch with Heller to tell them what I think of you.
Dear customer.
First of all, we apologize for the inconvenience. However, at our last exchange, we are waiting for the pictures of your product.
On the other hand, we can't send an after-sales service if we don't have all the information we need to call on our suppliers. Thank you for your understanding. Sales department.
Once again, delivery of an order is fairly quick and secure with Mondial Relay.
Very satisfied very fast shipping
Two weeks for 5 items, a bit long. impossible to cancel an item during this time.
Order despached quickly and received correct and in good condition.
Perfect!
A very good choice, and the expedition was very fast !
Ordered arrived promptly
Very reliable, fast delivery and good materials. Very pleased
It's a pity that small volume shipments, in envelopes, are made by Mondial Relay. It's not very fast.
Fast delivery. Wide choice of colors
Great price and constant updates regarding shipping.
Delivery rather late (more than a week), order itself also somewhat disappointed
Nickel product Fast and reliable seller
Super! The model car is of excellent quality. As for shipping, it was ultra fast. I recommend it!
Good delivery times and packaging
Nothing to complain about and yet I'm a grouch.
Out of date, wrong order, excessive price!
The item was delivered on time. The product was very well protected.
Nikel as always.