★★★★☆
based on 37931 reviews published
Latest customer reviews
Good after-sales service, but not easy to contact...
Clear and user-friendly site
Perfect for indulging our passion for models.
The RC car we ordered arrived with the tyraps already cut. After this we found out that the remote control does not respond properly and the car suddenly goes backwards without you operating the remote. Still no response heard from 1001
Order received in perfect condition. i recommend
VERY EFFECTIVE SITE
Very satisfied with the service and the order
Excellent
Goods flawless, ongoing information throughout the entire process, fast delivery.
Very nice plane. Meets my expectations...
Fast and good service!
I was a little hesitant about whether it would go well, but it was delivered nice and fast. There was neat communication in between and I am satisfied with my package.
Horribly disappointed by 1001 hobbies, my box of Warhammer miniatures wasn't even in a cardboard box, just wrapped in bubble wrap, so the box was damaged, and there was some damage inside, notably to a set and part of a miniature. This shows just how little seriousness this store takes. Disgraceful. I've never seen such sloppy service in the model world. A Flee.
Sincerely, Laure
Great service, fast and serious.
TB!!
Safe arrival and good protection.
Good service, fast shipping
Deplorable service, zero communication, deadlines not met
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
An excellent little kit well made and delivered on time./
Order received on time, a very large choice of resin improvement kits, but very high prices compared to other sites. Thank you very much. Best regards.
Everything was perfect
The shipping cost was high, and the delivery slow for me in the US, due to it all happening from France. On the other hand, the product was very hard to find here, the product price was fine, and the service was very good.
No problems navigating the site, good customer service.
Ultra fast delivery, but this model of soyuz is absolutely disgusting, full of burrs and molding defects, really amateur work, I'll have to buy a dremel and body filler to be able to save it, I give despite everything two stars because they are the only ones to make a model of soyuz.
On-time delivery as ordered
Very good just a little mistake but I don't hold it against them
Having to pay when you use PayPal is not good then you wait ages for the goods. I will only use you if I can't find the model else where..sorry I do expect a slightly better service .and service is very slow ....SORRY
Satisfactory navigation and services
Excellent, price, compliant products, fast delivery 😉 bravo, I will order again with pleasure.
The site is pleasant and explores well. I would like it if, for each model for sale, especially for aircraft and military vehicles, the colors to be used were also indicated, with reference to FS colors or those of the better known brands, such as Tamiya, Italeri, Vallejo, Anni, etc.
On-time delivery and items matching description. Adequate packaging
Clear, as expected, so very good.
Very good order tracking
Over a month to deliver and no reply to my reminder email!
Perfect
They let you know status of your order and ship when all is complete. I appreciate this over multiple smaller shipments. Overall, very good customer service.
5% seems low for regular customers
Good selection, fast order processing and everything that goes with it, but prices still too high compared with competing sites (I'm talking here only about static models).
RAS - Practical, easy-to-use site.
Very good with real listening and an equally effective response!