/5
★★★★☆
based on 36964 reviews published
★★★★☆
based on 36964 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I've been waiting for over a month. Non-existent customer service: no response to my reminders. No information. Nothing received. However, I was debited the day I placed my order...
Acheteur Vérifié
purchased on 10/12/2021
Translated review
2
/5
★★☆☆☆
See my previous review regarding this company. Since I sent it I have at last received a refund. It's taken the best part of a month plus follow up calls. They receive a 2 star rating because at least I did get my money back.
Verified Buyer
purchased on 06/12/2021
1
/5
★☆☆☆☆
I have nothing but grievances against 1001 hobbies. From the start, they've taken me for a ride on my order. .site o
Acheteur Vérifié
purchased on 25/11/2021
Translated review
4
/5
★★★★☆
Tres bon service mais cependant ,etant francophone j aimerais avoir une correspondance en francais
Verified Buyer
purchased on 23/12/2021
5
/5
★★★★★
Everything TOP fast delivery, great price, I will gladly buy again!
Verifizierter Käufer
purchased on 29/12/2021
Translated review
1
/5
★☆☆☆☆
I placed the order a month and a half ago and still have not received it.
Comprador Verificado
purchased on 03/12/2021
Translated review
5
/5
★★★★★
Quality and delivery fast and good, gladly again
Verifizierter Käufer
purchased on 17/12/2021
Translated review
1
/5
★☆☆☆☆
The product arrived was not what I ordered,among other things it was damaged I will do negative publicity.
Acquirente Verificato
purchased on 10/12/2021
Translated review
5
/5
★★★★★
Excellent
Verified Buyer
purchased on 26/12/2021
5
/5
★★★★★
Website was easy and it gave immediate receipt, shipping was longer than expected but it arrived in perfect condition and gave shipping updates along the way. Highly recommend 1001 hobbies for hard to find items !
Verified Buyer
purchased on 30/12/2021
5
/5
★★★★★
Good delivery service in 2 days they sent it and in 5 days at home The model and the paints arrived in good condition everything perfect I will buy again in this store
Comprador Verificado
purchased on 10/01/2022
Translated review
1
/5
★☆☆☆☆
I ordered a Boeing 747 kit on 23rd November 2021. Approaching the delivery date I looked at the Tracking record and found that it had not been sent although I had received an email from them saying it had been dispatched. They had also taken payment.
I rang them and they said there had been an error and it had not been dispatched but would create a new order. this they did but the delivery date was too close to Christmas so I cancelled the order before they had a chance it dispatch it. I am still waiting for my refund. I have phoned them several times and they say they will deal with it but nothing happens. Now I try to ring them and there is a message saying they have too many calls and cut me off.
This is quite the worst experience I have had dealing with a company on the internet. In my experince I find them totally incompetent and would not ever deal with them again once I get my money back.
Verified Buyer
purchased on 23/11/2021
5
/5
★★★★★
The deadline is respected this order follows an availability alert "product" of more than 18 months.
conclusion: great satisfaction
Acheteur Vérifié
purchased on 04/01/2022
Translated review
4
/5
★★★★☆
Communication, shipping time and packaging were fine. Content not so much.
Comprador Verificado
purchased on 16/12/2021
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 08/12/2021
Translated review
1
/5
★☆☆☆☆
I ordered something 04.12.2021 Today is 16 .01.2022 . I still don't have my order .
Geverifieerde Koper
purchased on 04/12/2021
Translated review
1
/5
★☆☆☆☆
Order placed on December 7, guaranteed delivery before Christmas. No information on order tracking, I've only just received a refund (January 16) with no news beforehand. Avoid.
Acheteur Vérifié
purchased on 07/12/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
Processing took almost two months and only took place after Paypal was activated.
Verifizierter Käufer
purchased on 05/11/2021
Translated review
5
/5
★★★★★
Perfect, nothing to complain about
Acheteur Vérifié
purchased on 22/08/2021
Translated review
3
/5
★★★☆☆
When ordering it was not indicated that it would take time to arrive ...recu le 24 décembrez !!! That's hot for christmas presents. And when I e-mailed to find out why, I was told only that some items would take a long time to arrive ... without offering to send the ones that were in stock. The result was a lot of stress for me, which I wanted to avoid in the first place!
Acheteur Vérifié
purchased on 06/12/2021
Translated review
5
/5
★★★★★
Very good fast shipping , I recommend
Acheteur Vérifié
purchased on 10/01/2022
Translated review
5
/5
★★★★★
Very good, impeccable service, caring and attentive.
Acquirente Verificato
purchased on 12/12/2021
Translated review
5
/5
★★★★★
Extremely fast delivery to the USA. Great prices compared to US companies, too.
Verified Buyer
purchased on 30/12/2021
5
/5
★★★★★
Speedy delivery, well-packed, reasonably priced.
Verified Buyer
purchased on 04/12/2021
5
/5
★★★★★
Ease of ordering and site ergonomics
Acheteur Vérifié
purchased on 18/12/2021
Translated review
1
/5
★☆☆☆☆
No organization! 2 items bought supposed to be in stock but 1 of the 2 was not in stock and sent later (and therefore after Christmas, great ...) And the 1st was supposed to arrive in relay parcel, but the center of the post calls December 24 to tell me that it is not eligible for delivery in relay parcel ... I had to free time on my work time to pick up my package at the sorting center post! Neither done nor to do ...
Acheteur Vérifié
purchased on 16/12/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
4
/5
★★★★☆
Although I've had great difficulty with delivery (due to poor service from Mondial Relay), I think your site is fairly well supplied and we can find everything we need for our pleasure. However, allow me to point out a few problems, namely the impossibility of reaching you by telephone (it was just before the holidays, so that explains it). which prevents us from ordering small quantities, i.e. a renewal of paint pots or a spray paint, but above all, don't put the labels on the reference of the pot, we don't know which color it is and we have to peel off the label and make a new one for each pot, otherwise I'd order from you again, because you're still very professional, and that's the main thing!
Acheteur Vérifié
purchased on 16/12/2021
Translated review
2
/5
★★☆☆☆
Have placed an order 29/12/2021 and also asked recently what the state of this order is, yet no one has replied to my request as of today 15/01/2022??????
Verified Buyer
purchased on 29/12/2021
Answer from 1001hobbies
Hello , Thank you for your mail Unfortunately we are still waiting for the product , once received it will be sent immediately We thank you for your patience and comprehension Best regards
5
/5
★★★★★
Clear and informative
Verifizierter Käufer
purchased on 18/12/2021
Translated review
4
/5
★★★★☆
Super article merci
Acheteur Vérifié
purchased on 06/01/2022
Translated review