/5
★★★★☆
based on 37909 reviews published
★★★★☆
based on 37909 reviews published
Latest customer reviews
5
/5
★★★★★
Very fast
Gilles M.
purchased on 04/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
I had to deal with a competent and efficient lady who explained to me why my order was being shipped in 2 stages. What's more, she honestly gave me 2 credit notes in October 2024 for items not received because.
Thierry L.
purchased on 05/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very fast shipping and very well protected I will buy again, thank you very much.
Manuel P.
purchased on 01/02/2025
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Answer from 1001hobbies
Thank you for your comment! We are glad to hear that the shipment was fast and well protected. We look forward to seeing you again for your next purchase, see you soon and thank you very much!
5
/5
★★★★★
Very good, gladly again.
Rene P.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very happy with my purchase
Pascal M.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Everything is fine 🙂
Yannick D.
purchased on 29/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Really great figures
Johannes M.
purchased on 27/10/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
More than 3 weeks to receive the order that was marked available on the site seems a long time. Otherwise R.A.S.
Michel B.
purchased on 14/01/2025
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Answer from 1001hobbies
Hello, We apologize for the delay in processing this order. We understand your dissatisfaction and take this type of information very seriously. Please be assured that we will do our utmost to ensure that this situation does not recur. We would also like to clarify the availabilities displayed on our site: Available: means that the products have been ordered from our suppliers. Available - Shipped today: means that these products are in stock in our logistics warehouse and ready for immediate shipment. We fully understand that this situation may be a source of dissatisfaction. Please be assured that we have passed on this information to the relevant departments in order to improve our processes and guarantee you the best possible quality of service in the future. We hope to have the opportunity to satisfy you fully with a future order and thank you for your confidence. Sincerely, 1001hobbies
3
/5
★★★☆☆
Despite an initial misunderstanding on my part about the item being "available" rather than " in stock" (be careful), the product arrived without undue delay, given its original provenance (US). Arrived well packaged. Satisfied.
Yves D.
purchased on 20/12/2024
Translated review
Answer from 1001hobbies
Hello, We apologize for the delay in processing this order. We understand your dissatisfaction and take this type of information very seriously. Please be assured that we will do our utmost to ensure that this situation does not recur. We would also like to clarify the availabilities displayed on our site: Available: means that the products have been ordered from our suppliers. Available - Shipped today: means that these products are in stock in our logistics warehouse and ready for immediate shipment. We fully understand that this situation may be a source of dissatisfaction. Please be assured that we have passed on this information to the relevant departments in order to improve our processes and guarantee you the best possible quality of service in the future. We hope to have the opportunity to satisfy you fully with a future order and thank you for your confidence. Sincerely, 1001hobbies
3
/5
★★★☆☆
Improve the legibility of items available on the site to avoid long delivery times. Otherwise, overall, nothing to complain about on delivery.
Marc A.
purchased on 22/01/2025
Translated review
Answer from 1001hobbies
Hello, We apologize for the delay in processing this order. We understand your dissatisfaction and take this type of information very seriously. Please be assured that we will do our utmost to ensure that this situation does not recur. We would also like to clarify the availabilities displayed on our site: Available: means that the products have been ordered from our suppliers. Available - Shipped today: means that these products are in stock in our logistics warehouse and ready for immediate shipment. We sincerely regret that you did not take the time to request shipment of your order, even partially. We could have accompanied you to speed up processing. We hope to have the opportunity to satisfy you fully with a future order and thank you for your confidence. Yours faithfully
5
/5
★★★★★
Products as requested and very fast delivery
Marc O.
purchased on 02/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
All items and accessories were delivered as ordered everything was great
Michael S.
purchased on 04/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Super fast serious
Jean Pierre H.
purchased on 15/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Good price, good delivery
Xiao S.
purchased on 26/01/2025
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4
/5
★★★★☆
Very good
Gilles M.
purchased on 21/12/2024
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Easy website and fast delivery
Eric D.
purchased on 04/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
2
/5
★★☆☆☆
The product is made of plastic and the return is not free of charge.
Raquel S.
purchased on 28/12/2024
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5
/5
★★★★★
Perfect
Francesco N.
purchased on 17/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
3
/5
★★★☆☆
Took so long. Not much communication did not respond to emails
Julie M.
purchased on 05/01/2025
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Super
Matthieu F.
purchased on 02/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Quick to find items. Top shipping
Charles T.
purchased on 26/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Fine
Jean-marc C.
purchased on 30/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very good, great product. Thanks
Alain B.
purchased on 02/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Plenty of choice, easy ordering and payment. Very fast delivery, compliant products: very satisfied!
Philippe P.
purchased on 04/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
2
/5
★★☆☆☆
Given the delivery time and price, I'd rather order directly from the supplier....
David B.
purchased on 16/01/2025
Translated review
Answer from 1001hobbies
We apologize for the delay in processing your order. We would like to remind you that there are two types of availability on our site: "Available": these products are ordered specially for you from our supplier. "Available - Shipped today": these products are in stock in our logistics warehouse and can be shipped immediately. As indicated in your order confirmation received on the day of your purchase, 4 of the products ordered could be shipped immediately. However, the product 516 PCS HC WWII /3110/ DUKW AMPHIBIA required an order lead time of 2 weeks, which explains why your order was delivered at the end of January. Please do not hesitate to contact us if you have any questions, and we thank you for your understanding. Best regards, 1001hobbies
5
/5
★★★★★
Fast delivery. Package in good condition.
Dominique R.
purchased on 02/02/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Professional and fast in processing the order. Perfect packaging. Very satisfied. Thank you.
Massimo C.
purchased on 27/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
3
/5
★★★☆☆
My ordered product (model airplane) was shipped from France, so obviously a longer delivery time. Was not really a problem for me.
Franky V.
purchased on 04/01/2025
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5
/5
★★★★★
The parcel arrived in perfect condition, on time. Thank you
Mireille B.
purchased on 28/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very satisfied with my order. Well delivered and always impeccable
Michel R.
purchased on 12/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very well
Patrick P.
purchased on 16/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
As indicated in my mail, the order is unusable due to poor packaging combined with a clumsy delivery service. The website: if it says on the website that an article is in stock then it should actually be in stock. Do not send a mail afterwards," we have ordered it at our supplier". Your stock is not with your supplier but with you directly ready to ship. Tinkerers
Alex H.
purchased on 25/01/2025
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4
/5
★★★★☆
Assortment of models good,on-time delivery,..a few more offers or discounts may attract more purchases
Carlo C.
purchased on 25/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Good communication
Danielle F.
purchased on 09/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Fast shipping a lot of choice.alas big price difference with other online stores except for paintings models which for me you etent the most expensive one etc! the model that I price at you I found it between 10 and 15euro less expensive.
Daniel M.
purchased on 26/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Excellent service. Query answered fully and quickly.
Alan M.
purchased on 15/01/2025
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
4
/5
★★★★☆
Satisfied. Too bad the shipping costs are high.
Arnaud F.
purchased on 31/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Cashbach doesn't speak to me anymore.
Yannick B.
purchased on 12/01/2025
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Item arrived quickly and in perfect condition!
Robert T.
purchased on 10/01/2025
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
2
/5
★★☆☆☆
Very long delivery times
Olivier J.
purchased on 17/01/2025
Translated review
Answer from 1001hobbies
We apologize for the delay in processing your order. We would like to remind you that there are two types of availability on our site: "Available": these products are ordered specially for you from our supplier. "Available - Shipped today": these products are in stock in our logistics warehouse and can be shipped immediately. As indicated in your order confirmation received on the day of your purchase, one of the products ordered could be shipped immediately. On the other hand, the products Star Wars Guy Boba Fett 20 cm and Star Wars: Obi-Wan Kenobi bust 1/6 Obi-Wan Kenobi 15 cm, although marked as "available", required an order lead time of 2 weeks, which explains why your order was received at the end of January. We remain at your disposal should you have any questions, and thank you for your understanding. Sincerely, 1001hobbies