/5
★★★★☆
based on 36969 reviews published
★★★★☆
based on 36969 reviews published
Latest customer reviews
4
/5
★★★★☆
I haven't received anything yet.
Geverifieerde Koper
purchased on 24/10/2021
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5
/5
★★★★★
I made a first purchase on this site, after which I had some questions. Customer service was very responsive. I then made a second purchase. Both orders arrived quickly and in excellent condition. I recommend this site!
Acheteur Vérifié
purchased on 06/01/2022
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3
/5
★★★☆☆
The package arrived damaged a bit too bad
Acheteur Vérifié
purchased on 08/12/2021
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1
/5
★☆☆☆☆
Only received part of my order, via email I can't get contact with the store. Never have I had an experience so bad with an online store. Should 1001hobbies read this, I would like to receive the rest of my products, or get my money refunded for these products.
Geverifieerde Koper
purchased on 12/12/2021
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5
/5
★★★★★
Super product, always happy to return
Verifizierter Käufer
purchased on 05/12/2021
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1
/5
★☆☆☆☆
I cancelled my order and I still have not received my refund.
Comprador Verificado
purchased on 08/12/2021
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2
/5
★★☆☆☆
On 12/27/2021 I placed my order, I was assigned the number ODKOJXKBC, today 11/01//2022, I am still waiting to receive it.
Comprador Verificado
purchased on 27/12/2021
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1
/5
★☆☆☆☆
It didn't fulfill my order, gave a refund eventually but never answered one of my e-mails
Verified Buyer
purchased on 23/10/2021
1
/5
★☆☆☆☆
Had to pay £68.51 extra on delivery above cost of order. No reply from 1001 hobbies when questioned, no mention of additional cost on ordering. Delivery company UPS don’t accept cheques ( still legal tender ) not happy with whole thing
Verified Buyer
purchased on 29/10/2021
1
/5
★☆☆☆☆
Because, products on sale on your site, while you do not have them in stock. I placed an order on 18/12/2021. And you told me to wait for your supplier to deliver the product. Which apparently was itself out of stock. This is unacceptable. I want my parcel delivered this week. Or my money back. CDLT
Acheteur Vérifié
purchased on 18/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Hello , We have made a refund request dated 11/01 , you should receive it this week Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
I can't give an opinion yet because I still haven't received the product.
Geverifieerde Koper
purchased on 30/12/2021
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5
/5
★★★★★
Highly recommended, also very helpful and competent in case of problems.
Verifizierter Käufer
purchased on 01/01/2022
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2
/5
★★☆☆☆
The order was very easy to place on the site. Navigation was not a particular problem. It says that the item is on pre-order. But two and a half months after the release date, I still haven't received anything. No e-mail from the site to explain the situation. I wrote to the contact person who still hasn't replied. All I've received are promotional offers I don't care about. I'm waiting for my order. And I'm not going back to this site.
Acheteur Vérifié
purchased on 31/10/2021
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3
/5
★★★☆☆
Hello, nothing to say about 1001 hobbies but about the carrier, the parcel was complete with several broken parts. these were thrown loose in the box, finally disappointed by this first shipment.
Acheteur Vérifié
purchased on 03/01/2022
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1
/5
★☆☆☆☆
Very dissatisfied with this site. I did not receive my order. The private parcel company said that I was absent on the day of delivery, which was totally untrue, especially as this is a medical practice with a secretary. Since then, the delivery service has sent the parcel back to 1001 hobbies and tells me that there's nothing more they can do. And no news from 1001 hobbies despite my emails. They are impossible to reach. And of course I've had no refund either.
Acheteur Vérifié
purchased on 02/12/2021
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Answer from 1001hobbies
Hello, Your request has been dealt with by our customer service department and is being processed.
5
/5
★★★★★
Fast delivery and item as described, I recommend
Acheteur Vérifié
purchased on 06/01/2022
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2
/5
★★☆☆☆
My shipping cost went from 15.oo to 49.oo after adding one very small and weightless item...
Their shipping prices are confusing and seem high.
Verified Buyer
purchased on 08/01/2022
4
/5
★★★★☆
Found the site difficult to navigate, once I had located an item , I found it difficult to find again. The description of a lot of items is too breif , hence me paying the price for a kit wich I assumed would be cast alloy pieces but it turng out to be cheap plastic(?) bits . Once order placed I found out it was coming from France which took about 2 weeks but was kept informed (even received a email few days after I had got it to say it was still on its way) .
When it arrived ,I thought it must be a empty box ,it was so light. I opened the very well made box to find a few plastic bags containing the parts which mostly looked very delicate . This turned out to be true as the were also very brittle and broke very easy. I proceeded using the broken parts as best I could but when a major part broke in two ,enough was enough and the whole lot went in the bin - a expensine mistake.I feel this company wants to improve its quality control and stop selling kits such as this(Fordson Tractor Big) for a rediculous high price .
Verified Buyer
purchased on 19/10/2021
5
/5
★★★★★
Order received on time, well done to the 1001 hobbies team!
Acheteur Vérifié
purchased on 23/12/2021
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1
/5
★☆☆☆☆
Goods marked as available while they don't have it in stock instead, very long delivery time, as of December 27 I still don't receive my order and I don't know what happened to it! I will never buy from them again!
Acquirente Verificato
purchased on 27/12/2021
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1
/5
★☆☆☆☆
Ordering was simple and easy, payment was simple and easy, that's it. I ordered on 13.12., no delivery has arrived to date, no response to emails. A pity really, I was actually quite convinced.
Verifizierter Käufer
purchased on 13/12/2021
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4
/5
★★★★☆
Good as usual thanks
Acheteur Vérifié
purchased on 03/09/2021
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2
/5
★★☆☆☆
Order not received after a month, even though the items were indicated as available. I haven't heard from them, but I get a lot of advertising by e-mail...
Acheteur Vérifié
purchased on 03/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5
/5
★★★★★
Well
Acheteur Vérifié
purchased on 07/01/2022
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1
/5
★☆☆☆☆
After 20 messages of double payment for an order of which I got only 1 refund I gave up and just accepted my loss of 250 euros
Geverifieerde Koper
purchased on 18/11/2021
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2
/5
★★☆☆☆
Delivery time too long!
Acheteur Vérifié
purchased on 22/12/2021
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5
/5
★★★★★
Comprehensive range, fast, reliable delivery
Verifizierter Käufer
purchased on 19/12/2021
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5
/5
★★★★★
Very satisfactory purchasing experience. Good communication at every stage, thank you.
Acheteur Vérifié
purchased on 05/01/2022
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3
/5
★★★☆☆
I put 3 stars because shipping costs are high otherwise good site
Acheteur Vérifié
purchased on 14/08/2021
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4
/5
★★★★☆
Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .
Acheteur Vérifié
purchased on 07/11/2021
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