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C
Rating: 5 out of 5
Very fast delivery and total satisfaction with the material received.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 285 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 4 out of 5
Packaging was good, but info onn delivery could have been better
C
Rating: 4 out of 5
Very complete website. Very professional home deliveries. This time I had a stock problem with a reference, because when I placed the order there were units available, with immediate delivery of the four references requested. But I guess that due to some computer problem, one of the references had no material left to send me. After six weeks, and after placing another order for other references, they have sent me the three references that were withheld. And when they get the missing one back, they will send it to me.
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A
Rating: 4 out of 5
Good site, fast delivery
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A
Rating: 4 out of 5
Parts ordered were flush, but delivery times were long for parts that were in stock according to the site.
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A
Rating: 5 out of 5
Very good service and good information
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C
Rating: 4 out of 5
Everything perfect, it took a while to be shipped due to the lack of a product, once shipped it arrived the next day.
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G
Rating: 5 out of 5
Fast delivery from france
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V
Rating: 5 out of 5
Genuine product fast delivery
C
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Ultra-fast preparation and delivery
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A
Rating: 5 out of 5
Pouet pouet
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V
Rating: 5 out of 5
Great contact and great products received! I live in America so getting products from overseas is quite difficult, the team at 1001hobbies made it easy
V
Rating: 5 out of 5
This was my first time using 1001 Hobbies and i was very impressed. I was kept fully informed throughout the whole process regarding my delivery. My goods were well protected and the box was clearly marked for careful handling. Considering i was ordering from another country, i would say that the service given from 1001 Hobbies has been better than some companies here at home. Definitely recommended.
A
Rating: 5 out of 5
perfect service
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A
Rating: 5 out of 5
Very good site, easy to navigate, great choices, I highly recommend it.
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C
Rating: 5 out of 5
Seriousness and speed.
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A
Rating: 5 out of 5
site very clear, not bad choice, and fast shipping I intend to continue my purchases from you:
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A
Rating: 5 out of 5
We have ordered several times, service is on time, package intact and good quality models.
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C
Rating: 4 out of 5
order correct, but shipping a bit slow
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A
Rating: 5 out of 5
good site fast delivery very nice model
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C
Rating: 5 out of 5
Very fast. A few months ago I criticized them for the delay, but I must admit that this time they have done very well.
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V
Rating: 3 out of 5
Finally delivered yesterday (long delay due to UPS and the broker in the UK messing about AFTER it had cleared customs. 1001 hobbies had already CHARGED me to use PayPal! Never had that before, from any supplier anywhere!! Then, on top of the VAT charged in France, I also got a massive import charge. So my order ended up being over £500+. I have to assume/hope the item will be 100% OK…not opened as it is a Christmas present. I don’t know if I could have ordered this anywhere else…but if I could have I would. Will never buy again from a seller that uses UPS, they let you down BADLY, so the whole experience was a bad one. Have never had so much messing about, and I ship from all over the world.
Response from 1001hobbies
Dear customer,
First of all, we sincerely apologize for this inconvenience.
Indeed, our company 1001hobbies is located in France (Paris). Therefore, the VAT charged in France may be significant in your country of origin.
This also explains the delivery time to your address.
However, the customer service will come back to you to solve the problem due to the import charge
Kind regards,
Customer Service.
First of all, we sincerely apologize for this inconvenience.
Indeed, our company 1001hobbies is located in France (Paris). Therefore, the VAT charged in France may be significant in your country of origin.
This also explains the delivery time to your address.
However, the customer service will come back to you to solve the problem due to the import charge
Kind regards,
Customer Service.
C
Rating: 4 out of 5
Order delivered in the correct time (12 days), however the deliveries are not always fast.
I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it.
I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
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I have a pending order placed on October 14 and as of today, November 9, I do not know when I will receive it.
I have been a customer since 2013 and in other orders I have had problems with deliveries. They should improve their deliveries.
A
Rating: 5 out of 5
Package received as ordered, in a short time and in perfect condition. Thank you
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A
Rating: 5 out of 5
Fast and careful shipment, top seller reliability, I recommend it to you.....
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A
Rating: 5 out of 5
Fast, well-packaged delivery
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A
Rating: 4 out of 5
It is a pity that the delivery time in relation to the indication of the quote is not respected. I know the products of the brand AEDES which are of good qualities.
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A
Rating: 5 out of 5
Perfect for painting santons.
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V
Rating: 4 out of 5
Not the first purchase, always satisfied Delivery could be a little faster
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V
Rating: 5 out of 5
Easy to order and everything arrived in a timely fashion as ordered
A
Rating: 5 out of 5
Very good quality product, delivered on time.
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A
Rating: 1 out of 5
I received a mock-up, half of which is missing, and I haven't had a reply despite photos etc.... So I got in touch with Heller to tell them what I think of you.
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Response from 1001hobbies
Dear customer.
First of all, we apologize for the inconvenience. However, at our last exchange, we are waiting for the pictures of your product.
On the other hand, we can't send an after-sales service if we don't have all the information we need to call on our suppliers. Thank you for your understanding. Sales department.
A
Rating: 5 out of 5
Once again, delivery of an order is fairly quick and secure with Mondial Relay.
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A
Rating: 5 out of 5
very satisfied very fast shipping
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A
Rating: 4 out of 5
two weeks for 5 items, a bit long. impossible to cancel an item during this time.
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V
Rating: 5 out of 5
Order despached quickly and received correct and in good condition.
A
Rating: 5 out of 5
Perfect!
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V
Rating: 5 out of 5
a very good choice, and the expedition was very fast !
A
Rating: 5 out of 5
ordered arrived promptly
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