/5
★★★★☆
based on 36973 reviews published
★★★★☆
based on 36973 reviews published
Latest customer reviews
5
/5
★★★★★
Comprehensive range, fast, reliable delivery
Verifizierter Käufer
purchased on 19/12/2021
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5
/5
★★★★★
Very satisfactory purchasing experience. Good communication at every stage, thank you.
Acheteur Vérifié
purchased on 05/01/2022
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3
/5
★★★☆☆
I put 3 stars because shipping costs are high otherwise good site
Acheteur Vérifié
purchased on 14/08/2021
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4
/5
★★★★☆
Hello, the airflow valve is a bit expensive, but it allowed me to build myself a nice little installation with a PS259 gunze, which I would have bought on your site if I had found it .
Acheteur Vérifié
purchased on 07/11/2021
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5
/5
★★★★★
Always well served
Acheteur Vérifié
purchased on 31/12/2021
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2
/5
★★☆☆☆
Navigation on the website is not the easiest or the most intuitive but I manage to get where I want to go.
I was never able to complete my order because the website would never properly process my payment method. I tried getting help from their helpline but I ran into the same issues. They claimed that my payment method was at fault…mmm, I used the same payment method at a competitor and had no issues what so ever. I would still like to shop 1001 hobbies but not for awhile. They have to figure this stuff out, and the excuse of there being a shortage of workers, seems sketchy. As I explained to the help desk person whom I was in contact with, the system was such a mess that I wasn’t even sure he/she was legitimate therefore I wasn’t going to risk giving them my financial information.
Verified Buyer
purchased on 05/01/2022
4
/5
★★★★☆
Betyder good.
Verified Buyer
purchased on 09/01/2022
5
/5
★★★★★
Was great to do business with!
Verified Buyer
purchased on 10/12/2021
1
/5
★☆☆☆☆
It allowed me to place an order for an item you never actually had in stock. It took over a month with me finding ways to message the company about my missing order, until I received notice it was out of stock. I had already put a dispute in with my credit card company, letting them know I had not heard from the company nor received any response from them. The credit card refunded me my funds and I immediately ordered somewhere else and received that item less then a week later.
Verified Buyer
purchased on 14/09/2021
5
/5
★★★★★
Nice company to do business with . Very easy to use web site . Orders sent out quickly and they give you proper tracking . Fast delivery
Verified Buyer
purchased on 03/11/2021
1
/5
★☆☆☆☆
I haven't received my order and I haven't received my refund, so I'm going to take legal action against you.
Acheteur Vérifié
purchased on 17/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality of we offer. The refund was made today 17/01, depending on your bank it can happen in the day or in the week We thank you for your patience and understanding Sincerely Good day 1001hobbies customer service.
5
/5
★★★★★
Meets my expectations
Acheteur Vérifié
purchased on 02/10/2021
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5
/5
★★★★★
They were perfect
Verified Buyer
purchased on 14/11/2021
2
/5
★★☆☆☆
I haven't received the right product and I haven't had any answer for 10 days.
Acheteur Vérifié
purchased on 27/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
2
/5
★★☆☆☆
In some cases, their products are overpriced.
Comprador Verificado
purchased on 04/01/2022
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1
/5
★☆☆☆☆
The customer service is terrible. I ordered something that never shipped, and I emailed them after weeks of waiting only to find out that the item is permanently out of stock. I asked for a refund, and they never gave me one. I had to file a claim with PayPal to finally get my money back. It was a horrible shopping experience, and I'm very unhappy.
Verified Buyer
purchased on 24/11/2021
4
/5
★★★★☆
Fast shipping, good goods
Verifizierter Käufer
purchased on 25/12/2021
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2
/5
★★☆☆☆
Incorrect stock status. Long delivery times
Acheteur Vérifié
purchased on 17/12/2021
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5
/5
★★★★★
This is a good company with good people working hard to keep customers happy
Verified Buyer
purchased on 18/08/2021
5
/5
★★★★★
Perfect in every way. Just the browser and filters need to be reworked on the site.
Acheteur Vérifié
purchased on 05/01/2022
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5
/5
★★★★★
Good choice of items and good customer service.
Verified Buyer
purchased on 06/11/2021
1
/5
★☆☆☆☆
Hello, for my case, I would have just liked after the payment of my order to have infos ( your order is in preparation / waiting / is shipped / out of stock.. etc ) but the, no news... I would not put notes or to emit a negative opinion. I'll be patient. Yours faithfully
Acheteur Vérifié
purchased on 08/01/2022
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5
/5
★★★★★
It has a wide assortment of models and equipment, the costs are acceptable and there are occasionally vast bargains. The 'only drawback is the delivery time for a modeler like me, but I can say that it is one of the most serious and well-stocked. Thank you
Acquirente Verificato
purchased on 31/10/2021
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5
/5
★★★★★
Fast delivery, very satisfied
Acheteur Vérifié
purchased on 05/01/2022
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4
/5
★★★★☆
Ordered in-stock items and shipped immediately, but received free express shipping following my complaint and saved for Christmas. Impeccable customer service. Thank you 1001hobbies!
Acheteur Vérifié
purchased on 11/12/2021
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1
/5
★☆☆☆☆
I ordered 2 items on December 11th, one advertised for delivery in 7/8 days and the other in 10/11 days, taking into account supply and delivery times. Still received nothing on January 10. Payment collected immediately on order. One item has been back in stock for 15 days and has still not been sent to me. My e-mails, containing precise questions, are answered only partially and very inadequately. VERY DISSATISFIED.
Acheteur Vérifié
purchased on 11/12/2021
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5
/5
★★★★★
Ultra sympa ::) cool
Acheteur Vérifié
purchased on 04/01/2022
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5
/5
★★★★★
Good quality and the delivery time was also ok, gladly again
Verifizierter Käufer
purchased on 16/12/2021
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5
/5
★★★★★
Great site!
Verified Buyer
purchased on 09/01/2022
5
/5
★★★★★
Everything is perfect: site, very very fast delivery and perfect packaging. I would recommend other products.
Acheteur Vérifié
purchased on 05/01/2022
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