4.2/5
★★★★☆
based on 39231 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

Received model kit upon opening find that both sides of the chassis are broken this is now going on for two weeks still no further forward after emailing about the issue on a number of occasions still not resolved £130 spent only to be ignored by customer support

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Verified Buyer
purchased on 15/07/2021
Answer from 1001hobbies
Hello,
We would like to inform you that our customer service will get back to you to propose an appropriate solution so that your AFTER SELL is resolved as soon as possible.
Sincerely,
1001hobbies
5 /5
★★★★★

Product in perfect condition. Delivery at the agreed time. Perfect packaging.

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Comprador Verificado
purchased on 08/07/2021
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5 /5
★★★★★

Excellent service, fast delivery from France to UK. Was able to purchase items that can be hard to get here, will certainly use again! Many thanks!

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Verified Buyer
purchased on 31/07/2021
4 /5
★★★★☆

Took several days for the ordered to arrive. No problem for me! Package was small, might as well have been in the mail!

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Geverifieerde Koper
purchased on 05/08/2021
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5 /5
★★★★★

Fast and compliant. Perfect.

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Acheteur Vérifié
purchased on 05/08/2021
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5 /5
★★★★★

Fast service

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Verifizierter Käufer
purchased on 13/07/2021
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4 /5
★★★★☆

Everything in order

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Verifizierter Käufer
purchased on 16/07/2021
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5 /5
★★★★★

I am very satisfied Recommendable

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Verifizierter Käufer
purchased on 15/07/2021
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4 /5
★★★★☆

This time the shipment took longer than usual. Perfect package and contents. I will continue to buy from 1001 hobbies!!!!!

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Comprador Verificado
purchased on 03/08/2021
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1 /5
★☆☆☆☆

Very bad! Item sent 1 month after order! Material missing

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Acheteur Vérifié
purchased on 11/07/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer.
Customer service will get back to you as soon as possible.
Sincerely, 1001hobbies We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

I did receive my order. Everything arrived as expected. The box that my order was shipped in looked as though it was almost had a rough trip getting here. Nothing was damaged. Thanks, Erron H. Wichita, Ks

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Verified Buyer
purchased on 01/07/2021
5 /5
★★★★★

Thank you good purchase

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Great service good communication on all process from order to delivery

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Verified Buyer
purchased on 14/07/2021
5 /5
★★★★★

I am very satisfied and will certainly order here again.

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Verifizierter Käufer
purchased on 23/07/2021
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4 /5
★★★★☆

It's the first order, I can't say much about it. The material arrived correctly,

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Comprador Verificado
purchased on 09/07/2021
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5 /5
★★★★★

All good, easy, fast and trouble-free

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Comprador Verificado
purchased on 04/08/2021
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5 /5
★★★★★

Very good choice!! fast service and careful shipping!! I recommend 1001hobbies.fr !

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Acheteur Vérifié
purchased on 06/07/2021
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4 /5
★★★★☆

Selection of the Clever Paper models was extensive and the prices were excellent. The box for shipping, tho', was larger than needed for the goods and the paper that should have cushioned the products wasn't used efficiently; it didn't really "cushion" anything. No damage, tho'.

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Verified Buyer
purchased on 03/08/2021
3 /5
★★★☆☆

Delivery seems longer then average. Good point can produce the priduct your want but at a price.

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Verified Buyer
purchased on 04/07/2021
5 /5
★★★★★

Tres bien bon cite

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Acheteur Vérifié
purchased on 01/08/2021
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5 /5
★★★★★

Real time inventory, great communications, fast delivery. Great service. I keep coming back.

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Verified Buyer
purchased on 26/07/2021
5 /5
★★★★★

Very large selection - fast delivery i recommend

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Acheteur Vérifié
purchased on 13/07/2021
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5 /5
★★★★★

Very clear site, easy to find what you're looking for. Nothing to say except that I will recommend this site to friends.

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Acheteur Vérifié
purchased on 23/07/2021
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5 /5
★★★★★

Satisfied on everything except the special case of ageing paints, in which many references are out of stock.......Pity!

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Acheteur Vérifié
purchased on 02/08/2021
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1 /5
★☆☆☆☆

Time far too long

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Acheteur Vérifié
purchased on 25/07/2021
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3 /5
★★★☆☆

Not very good stock management, as the order was placed when one of the two pieces was no longer available. No customer follow-up regarding supply, the customer has to call the site again to get news. On the other hand, the refund was made without any constraints and within a reasonable time.

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Acheteur Vérifié
purchased on 06/07/2021
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2 /5
★★☆☆☆

Correct shipment BUT products not tested, result: unusable products

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Acheteur Vérifié
purchased on 30/07/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. Our customer service will contact you as soon as possible.
Sincerely, Laure
5 /5
★★★★★

Fast delivery, well-protected box, complete satisfaction.

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Item as described; confirmed and fast delivery time. Highly recommended.

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Acquirente Verificato
purchased on 03/08/2021
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2 /5
★★☆☆☆

Paid for a 2/3 day delivery of a product supposedly available on the website. It arrived 10 days later when I was already on vacation. No excuse, no refund of shipping costs...

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Acheteur Vérifié
purchased on 02/07/2021
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Answer from 1001hobbies
Hello Mr Fantino, Thank you for your comment. We would like to inform you that the product you ordered is indicated as "Shipped within 4 to 6 working days " which means that these products are in stock but with our supplier. yes, with 142000 products, you will understand that we cannot stock all these references in our warehouse. We regret that you did not see this information, and apologize for this delay .
thank you for your understanding, 1001hobbies customer service
3 /5
★★★☆☆

My last order received does not correspond to my order sent!

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Acheteur Vérifié
purchased on 05/07/2021
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5 /5
★★★★★

Very good service, fast shipping and good troubleshooting in case they don't have real stock of an item.

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Comprador Verificado
purchased on 25/07/2021
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5 /5
★★★★★

Very good Thank you

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Acheteur Vérifié
purchased on 20/07/2021
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5 /5
★★★★★

Very good, fast delivery - quality as expected

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Verifizierter Käufer
purchased on 14/07/2021
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5 /5
★★★★★

Clear website - Wide selection - Easy to order - Fast delivery - Solid packaging

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Acheteur Vérifié
purchased on 03/08/2021
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3 /5
★★★☆☆

Took a long time until it arrived

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Geverifieerde Koper
purchased on 26/07/2021
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5 /5
★★★★★

Good service, serious follow-up

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Acheteur Vérifié
purchased on 02/08/2021
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4 /5
★★★★☆

Fast delivery and good merchandise. I recommend this store because of its wide selection.

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Acheteur Vérifié
purchased on 11/07/2021
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5 /5
★★★★★

Excellent , quick delivery and cheapest on the internet, would use again

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Verified Buyer
purchased on 09/07/2021
5 /5
★★★★★

Quick delivery and great product!

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Acheteur Vérifié
purchased on 02/08/2021
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