Reviews 1001hobbies

4.2/5
★★★★☆
based on 39913 reviews published

Latest customer reviews

4 /5
★★★★☆

Right on schedule

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Acheteur Vérifié
purchased on 13/09/2021
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5 /5
★★★★★

Promised waiting time good product

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Geverifieerde Koper
purchased on 14/09/2021
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3 /5
★★★☆☆

The site is very comprehensive, with lots of references. Easy navigation. Only drawback: delivery times are a little long.

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Acheteur Vérifié
purchased on 05/09/2021
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5 /5
★★★★★

Molto valido

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Acheteur Vérifié
purchased on 20/09/2021
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4 /5
★★★★☆

Delivery O.K.

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Acheteur Vérifié
purchased on 11/09/2021
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5 /5
★★★★★

Good performance

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Acheteur Vérifié
purchased on 30/08/2021
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5 /5
★★★★★

Very good quality

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Acheteur Vérifié
purchased on 20/09/2021
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4 /5
★★★★☆

Item corresponds perfectly to the description, only downside, the delivery time longer than expected (no stock despite the indication "in stock" on the site) but I still recommend for the good communication.

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Acheteur Vérifié
purchased on 07/09/2021
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4 /5
★★★★☆

Excellent and quietly delivered quickly.

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Geverifieerde Koper
purchased on 20/09/2021
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4 /5
★★★★☆

Great Service & Tracking Updates

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Verified Buyer
purchased on 07/09/2021
1 /5
★☆☆☆☆

Delivery time not respected payment without delay on the other hand and no compensation Site to banish not to order

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Acheteur Vérifié
purchased on 09/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the delay and inform you that customer service will get back to you as soon as possible.
Sincerely, 1001 hobbies customer service.
1 /5
★☆☆☆☆

I haven't received anything despite them saying delivered

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Acquirente Verificato
purchased on 02/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We would like to inform you that SDA has returned your package to us. We would like to apologize for this incident, which is beyond our control. Customer service sent you an email on 9/27/21 , asking if you would like free reshipment or just a refund We are still waiting for your order.
We look forward to receiving your order, Laure
2 /5
★★☆☆☆

Terrible delivery times

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Acheteur Vérifié
purchased on 06/09/2021
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Answer from 1001hobbies
Hello, Thank you for your feedback. We regret the delay and apologize for this incident. Customer service will get back to you as soon as possible.
Have a nice day 1001hobbies customer service.
5 /5
★★★★★

Quality website

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Acheteur Vérifié
purchased on 05/09/2021
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5 /5
★★★★★

Fast delivery and carefully protected parcel! very good

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Acheteur Vérifié
purchased on 20/09/2021
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5 /5
★★★★★

Excellent, fast service very good quality models

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Acheteur Vérifié
purchased on 16/09/2021
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4 /5
★★★★☆

I had chosen in-store delivery and I received all the delivery tracking emails to the store as if I was going to receive the order myself. As a result, I wasn't sure whether my delivery choice had actually been registered. But it was, and I was able to collect my parcel as planned. I thought that if I chose in-store delivery, I'd be able to get to know the staff and get some extra advice, but unfortunately they seemed very busy and just handed me my parcel as they would at any other delivery point. Too bad

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Clear and well detailed site, fast and accurate shipping

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Acquirente Verificato
purchased on 28/08/2021
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5 /5
★★★★★

Received earlier than expected. Great!

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Very good order tracking

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

ORDER WENT VERY WELL. I'M WAITING FOR THE NEW CHINTOYS. SO SOON

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Acheteur Vérifié
purchased on 03/09/2021
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3 /5
★★★☆☆

No worries about the product but the delay was too long for a product in stock having paid more for the fastest transport. ( tnt ) the gift arrived after the birthday ...

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Acheteur Vérifié
purchased on 16/09/2021
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4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 17/09/2021
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1 /5
★☆☆☆☆

The delivery time is far too long. I was told that my order would be delivered on September 11th and I only received it on September 21st, knowing that I have to pay for postage, I find this unacceptable.

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Acheteur Vérifié
purchased on 04/09/2021
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Answer from 1001hobbies
Hello, We would like to apologize for the delay in processing your order. We would like to point out that the mention "shipping within X to X days". These products are not currently in stock at our Saint-Quentin-Fallavier site and are generally dispatched within X to X days of the user's order, depending on the lead times of the various suppliers. We would therefore like to thank you for your patience.
Sincerely, 1001hobbies Customer Service.
4 /5
★★★★☆

Fast delivery. Good selection.

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Verifizierter Käufer
purchased on 17/09/2021
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5 /5
★★★★★

As expected, reliable and fast. Thank you very much!

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Acheteur Vérifié
purchased on 15/09/2021
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3 /5
★★★☆☆

I've had no news for two weeks and I've had a piece that isn't from !!!!

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Acheteur Vérifié
purchased on 26/08/2021
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3 /5
★★★☆☆

This latest order was a bit of a hiccup, as the product wasn't really in stock and the lead time was longer than normal, but this was announced at the outset and taken into account. The problem was that, apart from the automatic alerts activated when lead times were exceeded, it was difficult to get concrete feedback on the status of the order. The lead time "2 to 4 weeks" became 6 weeks: order on August 5, received on Sept. 18. But it's fine, just an impatient guy to deal with at home. I know supplies are complicated these days. Thanks to 1001 Hobbies for distributing COBI.

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Mondial relay not very competent

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

Serious and rigorous. Super

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Acheteur Vérifié
purchased on 21/08/2021
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5 /5
★★★★★

Delighted with the service!

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Acheteur Vérifié
purchased on 13/09/2021
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4 /5
★★★★☆

It was fine. I only ordered a few paints, and they arrived relatively quickly.

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Verified Buyer
purchased on 13/09/2021
5 /5
★★★★★

Very good advice from very responsive customer service

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Acheteur Vérifié
purchased on 24/07/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 15/09/2021
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3 /5
★★★☆☆

Navigation on the page and when searching for an article is confusing.

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Verifizierter Käufer
purchased on 11/08/2021
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5 /5
★★★★★

Very fast, uncomplicated delivery, good price-performance ratio. Gladly again!

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Verifizierter Käufer
purchased on 16/09/2021
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5 /5
★★★★★

I recommend this boutique. The staff is available and attentive. Shipping was fast and packaging well done. Thank you very much!

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Acheteur Vérifié
purchased on 13/09/2021
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5 /5
★★★★★

Fast shipping

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Acheteur Vérifié
purchased on 11/09/2021
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4 /5
★★★★☆

PAR MODELE MANQUE DE PRÉCISION SUR L'ECHELLE

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Acheteur Vérifié
purchased on 13/09/2021
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4 /5
★★★★☆

No details

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Geverifieerde Koper
purchased on 24/08/2021
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