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V
Rating: 5 out of 5
Everything great and fast delivery q
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
C
Rating: 5 out of 5
Good price. Well informed delivery. Time of delivery correct 0
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C
Rating: 2 out of 5
le prime volte è stato tutto fantastico ma da quando ho richiesto il codice mt35021 che mi avevate detto di spedirmi successivamente perché avevate dimenticato di inserire nell'ordine fatto le cose non vanno più bene. Ho scritto molte volte ma ancora non ho ricevuto risposta alla mia domanda perché il prodotto da me richiesto è presente e disponibile ma io non riesco ancora ad averlo. Mi avete dato solo un buono corrispondente all'importo da me pagato per l'oggetto ma io vorrei quello che ho ordinato.
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Response from 1001hobbies
Mr , Thank you for your comment.mi sembra che lei abbia ricevuto un'e-mail che la informava che avevamo inviato il prodotto separatamente. This new order is number 285172 and will be shipped shortly.
Vi ringraziamo per la vostra comprensione, Vi siamo molto grati per la vostra comprensione, Laure
Vi ringraziamo per la vostra comprensione, Vi siamo molto grati per la vostra comprensione, Laure
A
Rating: 5 out of 5
Fast and accurate! confirmation emails for each step of order processing. Really satisfied
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G
Rating: 5 out of 5
Was very satisfied, prompt delivery, well packaged.
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V
Rating: 3 out of 5
Used your website I clearly selected the item I desired but unfortunately there is a mistake with the website so very disappointed this has happened. I also think the website should have a language selection I like France but too much French language on website. More language friendly please!!!
V
Rating: 5 out of 5
Great and speedy service.
V
Rating: 5 out of 5
Best thing since sliced bread !!
A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Excellent service. The model corresponds in every respect to what was proposed. Fast, clean shipping, well packaged. No criticism, nothing but praise. Well done to the team.
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V
Rating: 5 out of 5
Good company
A
Rating: 3 out of 5
Shipping and timing are good, but i find some products completely overpriced!....having chosen an item at the time on the market "out-of stock" I paid, in my opinion, dearly for the exclusivity.....Naturally all with my own knowledge.
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A
Rating: 5 out of 5
Goods arrived on excellent condition no problem in transportation
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V
Rating: 5 out of 5
Order was delivered promptly and Undamaged. Impressed with company keeping me informed of progress.
A
Rating: 5 out of 5
Very good - on time - perfect delivery
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C
Rating: 5 out of 5
Very satisfactory, thank you. Fast and efficient
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C
Rating: 1 out of 5
They brought the package with the product inside broken and scattered. I have sent several times the photo of the package with the broken product, and I still have not received a solution.
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Response from 1001hobbies
Dear Mr. Dear Mr. As a result of the photo sent, we inform you that we have resent the product. We wish you a good day.
A
Rating: 5 out of 5
bonjour. very detailed site
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V
Rating: 5 out of 5
Excellent Apollo ships would definitely order again.
A
Rating: 4 out of 5
I'm pleased to see that you're keeping up with your mailings. However, it may not be necessary to send so many e-mails.
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C
Rating: 5 out of 5
All very fast.
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A
Rating: 5 out of 5
All ok
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A
Rating: 4 out of 5
Order in line with my expectations. The only downside is the rather high price compared with your competitors.
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A
Rating: 4 out of 5
careful shipment.
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A
Rating: 5 out of 5
I CONFIRM THE ABOVE
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V
Rating: 4 out of 5
The goods arrived in perfect quality and undamaged in high-quality packaging. The information about the delivery status is also sufficient. However, I do have reservations about the delivery time. Almost two months is simply too long. Please remedy this.
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C
Rating: 3 out of 5
I bought a model for more than 60€ and it leaves something to be desired for the price it cost. I paid 6€ for shipping and about 3€ for it to come gift wrapped, and it took longer than estimated (when at the time of purchase no one warned about it or put it on the website, then already put it in the item description), and the wrapping was a crappy wrapping paper with nothing else.
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C
Rating: 4 out of 5
I would put 5 stars, but the time between purchase/payment and receipt, in my opinion is still long.
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V
Rating: 5 out of 5
Everything is fine
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C
Rating: 4 out of 5
The only problem is how long it takes for orders to arrive, this time almost a month, otherwise everything is fine.
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V
Rating: 2 out of 5
Very bad just remember your not accepting gift card number GCR40A71065, you could not find it your records and it cost my 53,29 eurs for a 23,00 eur kit. i find your company to be a sham and will now delete my account and any further emails will be sent spam. please do not try to answer as you get no reply.
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Response from 1001hobbies
Hello, Thank you for contacting customer service as soon as possible so that we can resolve this problem. We regret this incident and apologise if we have not lived up to your expectations.
Sincerely, 1001hobbies customer service.
Sincerely, 1001hobbies customer service.
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
Perfect, item conforms to specifications and is sent quickly - I recommend it!
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A
Rating: 5 out of 5
Quick receipt of my order and careful packaging!
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A
Rating: 4 out of 5
Very accurate and punctual
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A
Rating: 5 out of 5
easy ordering and fast delivery!
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A
Rating: 4 out of 5
Good interpersonal skills
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G
Rating: 5 out of 5
fast correct good service
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A
Rating: 5 out of 5
simple, easy navigation many references in stock relatively fast delivery
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A
Rating: 3 out of 5
very badly precut figurine.quite disappointed this time
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