★★★★☆
based on 38065 reviews published
Latest customer reviews
Very good response to order
Smooth information and fast delivery.
Fast, well-packaged shipment - perfect
Great.
Fast delivery, good price/performance ratio
First purchase of model paints I must say I am very satisfied with the prices and fast shipping
Wide assortment of products, you can also find puzzles now sold out elsewhere at affordable prices. Only downside the high shipping costs and the 16 days the courier took us from Normandy to northern Italy. I pointed this out via an email and the very kind Monique partially refunded my shipping costs. I will definitely be back.
Order received promptly Perfect
Everything went very well
Delivered within no time. Fast processing
Perfect Nothing more to say
Great choice of products (the most complete!). A slight delay before the order leaves your premises. I was promptly informed by your customer service department, thank you to the team.
Perfect and fast shipping!
Excellent model kit
Perfect material and fast delivery Lots of choice!
This web site appeared to be a U.K. website, but item was sent from France, custom charges were more than 25% of the cost of the item which was not anticipated as bought from a U.K. website. Item did however arrive quite quickly but had some minor damage that was not worth sending back for. Overall ok but not sure i would use again.
RIGHT ON TIME
I was hoping for more from the Zombi Pirates but unfortunately only the Davie Johns crew and that's a pity, definitely room for improvement!
EXCELLENT
Once again, an error in the products sent. I immediately informed and..... NO reaction. It's a pity. A few words to reassure the customer and repair the error (not serious) would suffice. It's not done. Why?......
Very good, order and delivery time as advertised. Seriousness and follow-up
Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.
Excellent service, kept me informed about the delivery. Definitely use this company again... 10/10
The parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
Very fast delivery
Perfect order
Easy ordering, payment and fast delivery.
Clear layout of the pages, simple ordering process. Fast delivery afterwards with prior notification of when the goods will be dispatched and delivered
Wide selection on the site and fast delivery
Everything went very well with my order, great customer service, I was kept up to date with the dispatch and delivery. In fact my order arrived much quicker than I had expected despite Brexit/Covid issues, so well done. I'm sure I will be purchasing from 1001 hobbies in the future. Also the price of the kit was a great deal.
Great site, nice products
Quite disappointed with my order. I ordered a product that I had ordered before from 1001hobbies but what I received was different from the previous time. I recommended the correct product from a competitor's site, too bad.
Rapide et conforme
Very good, arrived ahead of schedule and perfectly packaged.
At first I was afraid it was a fake website and I could whistle for my ordered stuff. I did not receive an order confirmation and the items remained in my store manager after payment. Important tip: pay with credit card then you are always insured. It is difficult to get in touch. I only received an email confirmation of my order after about 2 weeks. From then on everything went fine. I got a nice mail with track and trace and a message when the goods had arrived in the Netherlands. The goods are shipped from France so it takes a while before you receive it. My order looked neat and was shipped fine. Really important to pay by credit card because the bank withdraws your money the moment you don't receive the goods. Paying via iDeal at such a time means that you simply lose your money if your order does not arrive. It put my mind at ease. However, I will think twice before ordering here again given the lousy communication.
Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail
Thank you for your comments.
1001hobbies customer service.
Order well received and perfectly packaged.
Very satisfied
Always on time
Everything fast