Reviews 1001hobbies

4.2/5
★★★★☆
based on 39913 reviews published

Latest customer reviews

4 /5
★★★★☆

Excellent service

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Acheteur Vérifié
purchased on 20/08/2021
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5 /5
★★★★★

I was very satisfied with the site and its ease of use. And as far as the object is concerned, I really enjoyed building it, even though it was a bit expensive.

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Acheteur Vérifié
purchased on 24/08/2021
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5 /5
★★★★★

Very good selection, Free shipping on many items Prompt delivery.

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Verified Buyer
purchased on 16/09/2021
5 /5
★★★★★

Great site and very fast shipping

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Acheteur Vérifié
purchased on 26/08/2021
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4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 14/09/2021
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5 /5
★★★★★

I am very satisfied;

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Acheteur Vérifié
purchased on 23/08/2021
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4 /5
★★★★☆

The choice

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Acheteur Vérifié
purchased on 18/08/2021
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4 /5
★★★★☆

A bit messy but complete

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Acheteur Vérifié
purchased on 22/08/2021
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3 /5
★★★☆☆

Very long delivery! I bought extra gift wrapping paper (worthy of a 2-year-old's wrapping paper) and a card with a note on it, which didn't exist! On the other hand, the model (fortunately) was in good condition.

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Acheteur Vérifié
purchased on 06/08/2021
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1 /5
★☆☆☆☆

You never have stock and waiting times are far too long

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Acheteur Vérifié
purchased on 23/08/2021
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Answer from 1001hobbies
Thank you for your comment. We would like to stress that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
5 /5
★★★★★

It's ok! no particular worries!

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Acheteur Vérifié
purchased on 13/09/2021
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5 /5
★★★★★

Very pleased. I found what I was looking for at a satisfactory price, and I'll be back. It's a bit long but it's correct, taking into account a longer lead time with thousands of references available. Well

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Acheteur Vérifié
purchased on 05/09/2021
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5 /5
★★★★★

I appreciated the shipping updates and package tracking feature. However, I found the tracking feature in French language difficult to follow (even though I would click on English translation much of the information was in French). My order was processed and received rather quickly given the pandemic difficulties. My package was received in excellent condition.

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Verified Buyer
purchased on 31/08/2021
5 /5
★★★★★

Well received

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Acheteur Vérifié
purchased on 11/09/2021
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5 /5
★★★★★

Serious and efficient confiznce site. The order was processed quickly and the delivery was fast and compliant with the order. I recommend it !

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Acheteur Vérifié
purchased on 07/09/2021
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3 /5
★★★☆☆

Languages in store interface and emails are mixed (German, English, partly also French). Delivery was very fast, that's good! The products of Kromlech are unfortunately not so good, very irregular plastic, in some places material is missing (e.g. lower edge of shields).

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Verifizierter Käufer
purchased on 14/09/2021
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4 /5
★★★★☆

Delivery times still a little long

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Acheteur Vérifié
purchased on 27/08/2021
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5 /5
★★★★★

VERY WELL SERVED AND INFORMED . GOOD AND FAST DELIVERY . I'M SORRY THERE'S NOT MUCH AVAILABLE IN STORE, FOR SOMEONE WHO DOESN'T WANT TO USE THE INTERNET.

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Acheteur Vérifié
purchased on 15/09/2021
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5 /5
★★★★★

Fast , efficient ; satisfied .

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Very satisfied with this order. Fast delivery.

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Acheteur Vérifié
purchased on 16/09/2021
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5 /5
★★★★★

Very good service, slight delay in posting due to current climate, well packaged and excellent description of product.

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Verified Buyer
purchased on 02/09/2021
3 /5
★★★☆☆

Again with manufacturing defects! Rework required.

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Verifizierter Käufer
purchased on 25/08/2021
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5 /5
★★★★★

The seller is very reliable and generally fast, even for orders requiring restocking (online stock status not always up to date). This can take up to ten days, but overall the information is good and the customer well treated. To be recommended.

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Acheteur Vérifié
purchased on 02/09/2021
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3 /5
★★★☆☆

It's bad enough it takes days to gather the items for shipping but then they sent the items in a box when an envelope would have sufficed.

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Verified Buyer
purchased on 27/08/2021
5 /5
★★★★★

Clear directions and referral mails

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Geverifieerde Koper
purchased on 13/09/2021
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5 /5
★★★★★

Impeccable service and good advice

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Acheteur Vérifié
purchased on 15/09/2021
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2 /5
★★☆☆☆

Too long a delay between order and delivery, even though the company is based in France..... Payment by PayPal subject to a "tax" (the only merchant site I know that practices it). Not to mention some lack of logic when ordering. In short, I am dissatisfied with this experience and will not order again.

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Acheteur Vérifié
purchased on 04/09/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5 /5
★★★★★

Fine

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Acheteur Vérifié
purchased on 13/09/2021
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2 /5
★★☆☆☆

Purchased items not in accordance with the description and photo.

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Acquirente Verificato
purchased on 29/08/2021
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Answer from 1001hobbies
Hello, Thank you for your comments.3 Please contact us at [email protected] Customer service will reply you as soon as possible.Thank you for your understanding, Laure
5 /5
★★★★★

Fast delivery well packaged thank you

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Acheteur Vérifié
purchased on 14/09/2021
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5 /5
★★★★★

The kit WAS in stock. I ordered on Saturday. The kit arrived Wednesday. From Paris! Well packed. Delighted. And the best price I had found. Winter project sorted!

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Verified Buyer
purchased on 11/09/2021
5 /5
★★★★★

No problems in the purchases I have made.

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Comprador Verificado
purchased on 30/08/2021
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5 /5
★★★★★

Wow, having just received my U-Boat (With the see through interior [ AWESOME] ) sold through 1001 Hobbies I'm completely satisfied. They where prompt and professional, leaving me with a complete and pleasent experience. Thank you and am looking forward to more of the same.

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Verified Buyer
purchased on 25/08/2021
5 /5
★★★★★

Nothing to say everything was perfect no problem

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Acheteur Vérifié
purchased on 14/09/2021
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3 /5
★★★☆☆

When I received my order, there was a heavy glue fumes smell coming from the mailing envelope. I found that the contact cement tube had leaked in the envelope. The tube was still probably 90% percent full but perhaps a more protective mailing container is called for when mailing such supplies.

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Verified Buyer
purchased on 05/09/2021
4 /5
★★★★☆

This foray into buying from within the EU was expensive, not the fault of 1001hobbies, but of the result of leaving the EU. Sha’nt be doing it again.

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Verified Buyer
purchased on 09/09/2021
3 /5
★★★☆☆

Long delay, but on the other hand the person on the phone was very kind.

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Acheteur Vérifié
purchased on 07/09/2021
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5 /5
★★★★★

Great quality and fast, very carefully packed shipping!

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Geverifieerde Koper
purchased on 13/09/2021
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5 /5
★★★★★

Perfect website and excellent order fulfillment.

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Geverifieerde Koper
purchased on 11/09/2021
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5 /5
★★★★★

Todo perfecto y rapido

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Acheteur Vérifié
purchased on 14/09/2021
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