★★★★☆
based on 37931 reviews published
Latest customer reviews
Order arrived on time and delivery was described in detail
Contact with customer service issues is fine. But a lot of information about the (delayed) shipment (which I had to chase myself) I then received in French, without an option for English.
I ordered an aircraft that was in stock. My account was charged immediately. Weeks went by and when I saw that it did not arrive I contacted you and you told me that the product was out of stock. I asked for my money back and they sent me a coupon to buy another product. What kind of world do you live in? That way of buying no longer exists. I will never buy anything from you again.
Sincerely, 1001hobbies Customer Service.
Quality delivery despite covid and choice increased confidence
Everything was great. Perhaps the transport and delivery could be improved.
Excellent material, courteous sellers and attentive to buyers' requests
Despite the slightly long delay, which is understandable given the situation, the products are as I expected.
Good site full of references fast shipping thanks.
Quick delivery.. will definitely order from them again.. I ordered an rc body and it arrived in Canada in perfect condition..
Delivery is fast, but this is not the model I ordered.
Good day 1001hobbies customer service.
Great! Fast delivery, perfect packaging.
Navigation straightforward when relevant section found. Unfortunately the item purchasrd was incorrect due to mislabeling. Two items with the same manufacturers number. Recived the incorrect items.
Despite a small problem with the item, 1001HOBBIES was very professional. thank you.
Fast delivery, good service, everything perfect!
Satisfied with the service, only when ordering it is mentioned that there are no shipping charges from orders from € 69 . I was charged shipping costs for an order of € 85 . mvg Patrick
Fast and accurate delivery
It took a very long time to receive my order,although the product was"available" on the site.I also received FRENCH language mails regarding the delivery. The product ordered is OK.
Google search and aurientation engine no doubt
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
I had ordered Carrera Digital 132 cars. However, these turn out to be fake fakes or something. 1 setting: shelf gas and they can't change lanes either. The sensor is not even there. So useless. Both cars had the same problem. So not a unique problem apparently. Strange... Then again, the bluetooth module I had purchased at the same time works fine. Hopefully I will see my money back for the cars
Perfect, fast
My first purchase with them and very satisfied with everything: delivery time, information and order tracking.
Shipping takes a bit long in general. In addition, I received my last order with the cap of one of the small Tamiya paint pots broken in 2.
No problem. Product conforms, very well packaged and received on time.
Always the best, a beautiful website, lots of choice, the very basics!
Fast, careful delivery
Product conforms Thank you C.D.
Perfect
Very bad. Payed twice because of error in website. Profedmy payments several times via mails confirmed By the company. Not accepted This was my last order....
Yours sincerely
Good but a little long in delivery
All good
Perfect service I was informed step by step during shipping. Perfect package.
Went great gladly again
Extremely disappointed. Delivery took 3 weeks, turns out it comes from France. Unreachable by phone; number does not exist. Then you get a 1/72 model sent home while you have chosen a 1/35. Return costs a lot of money because you have to send it back to France. I will never order here again.
Very well, no comments.
Item ordered is exactly as described. Thank you.
Order shipped on time, as expected and in good condition.
Delivery times: impeccable, but package packaging: to be reviewed.
Second order, perfect and fast. Looking forward to future orders!
Did pay by credit card but did not receive confirmation. Had to go after it myself. Order was lost. Then had to email and call twice more. So bad. I will never buy here again.
Delighted with the order. speed of delivery and product conformity