4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

It is what I expected, they have taken a while but they have been informing me of the status of the order.

User icon
Comprador Verificado
purchased on 12/03/2021
Translated review
3 /5
★★★☆☆

Correct shipping service but price a little high and delivery time exceeded by 2 weeks, as the item ordered was not in stock. Nevertheless, the item was shipped promptly.

User icon
Acheteur Vérifié
purchased on 24/02/2021
Translated review
4 /5
★★★★☆

Very satisfied with my order. It arrived in perfect condition. Although later than expected. I will remain a customer.

User icon
Comprador Verificado
purchased on 05/04/2021
Translated review
5 /5
★★★★★

Excellent service! I appreciate that keep sending information about distribution of the ordered items. Thank you.

User icon
Verified Buyer
purchased on 05/03/2021
5 /5
★★★★★

Clear website lots of choice.

User icon
Geverifieerde Koper
purchased on 05/04/2021
Translated review
5 /5
★★★★★

Faster-than-expected delivery despite health crisis

User icon
Acheteur Vérifié
purchased on 31/03/2021
Translated review
5 /5
★★★★★

Very nice car! As described. Would recommend.

User icon
Acheteur Vérifié
purchased on 09/04/2021
Translated review
5 /5
★★★★★

Kept me informed of order status once it was placed. Items arrived well packaged and with no damage. Comic bags were recommended and are just what I needed. Will be using 1001hobbies again very soon

User icon
Verified Buyer
purchased on 07/04/2021
5 /5
★★★★★

The order arrived without any problems

User icon
Comprador Verificado
purchased on 02/04/2021
Translated review
5 /5
★★★★★

Very well

User icon
Acheteur Vérifié
purchased on 05/04/2021
Translated review
5 /5
★★★★★

Easy navigation on the site and well packaged order.

User icon
Comprador Verificado
purchased on 26/03/2021
Translated review
1 /5
★☆☆☆☆

Misleading information about product stock and charge postage twice and then send two orders in one package. Scam at its finest. They will not see me and my fellow modeling club members again

User icon
Geverifieerde Koper
purchased on 16/03/2021
Translated review
Answer from 1001hobbies
Thank you for your e-mail, We thank you for your e-mail, we inform you that we have refunded the shipping costs of one of your orders. Finally, please take note of three essential information on our site.
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
1 /5
★☆☆☆☆

As I told you, the material that arrived did not correspond to the order placed.

User icon
Comprador Verificado
purchased on 28/02/2021
Translated review
Answer from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your comment. We apologize for this incident. Please be informed that customer service will contact you as soon as possible. Sincerely, 1001hobbies customer service
5 /5
★★★★★

Always perfect

User icon
Acheteur Vérifié
purchased on 24/03/2021
Translated review
5 /5
★★★★★

Bonjour a tous, emballage des produits bien realises, respect delai livraison, je recommanderai sur ce site. Thank you

User icon
Acheteur Vérifié
purchased on 08/04/2021
Translated review
4 /5
★★★★☆

Very good

User icon
Acheteur Vérifié
purchased on 01/04/2021
Translated review
5 /5
★★★★★

Very pleased with service and speed of delivery to USA.

User icon
Verified Buyer
purchased on 26/03/2021
4 /5
★★★★☆

The quality is fine, just the shipping cost is not impressive

User icon
Verified Buyer
purchased on 16/03/2021
5 /5
★★★★★

Everything is perfect thank you

User icon
Acheteur Vérifié
purchased on 03/04/2021
Translated review
1 /5
★☆☆☆☆

What I ordered is NOT what I received

User icon
Verified Buyer
purchased on 19/03/2021
Answer from 1001hobbies
Mr. CHRONISTER,
Thank you for your comment. We apologize for this incident.
However, the package tracking indicates that this order was delivered on 04/13/21.
We invite you to contact our customer service at [email protected].
1001hobbies Customer Service
5 /5
★★★★★

Received on time and in perfect condition.

User icon
Comprador Verificado
purchased on 05/03/2021
Translated review
4 /5
★★★★☆

Reliable service

User icon
Acheteur Vérifié
purchased on 31/03/2021
Translated review
1 /5
★☆☆☆☆

Ordered 3 products in stock, after 1 week with no news sent an email for information. I had to send 3 more emails before I knew what was going on. One of the products was missing, donv in the way of the order and a credit note for the missing product, delay about 3 weeks when it should have taken 1 week. Request for information to have the credit 2 more weeks with 4 emails. I've just retaken an order to give it a second chance, I hope this time it goes better! And I'll give it a better mark. But communication is complicated, especially for a 1st order.

User icon
Acheteur Vérifié
purchased on 20/03/2021
Translated review
Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
5 /5
★★★★★

Great service! Delivery excellent!

User icon
Geverifieerde Koper
purchased on 29/03/2021
Translated review
4 /5
★★★★☆

All good although the shipping costs make it not have the 5 stars as they are somewhat higher than in other online stores.

User icon
Comprador Verificado
purchased on 05/04/2021
Translated review
5 /5
★★★★★

Excellent service from coming abroad, no real hold up and arrived well packaged

User icon
Verified Buyer
purchased on 04/04/2021
3 /5
★★★☆☆

The can of green paint is very thick ????

User icon
Acheteur Vérifié
purchased on 08/04/2021
Translated review
4 /5
★★★★☆

Good service Package received quickly

User icon
Geverifieerde Koper
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Pretty much anything inherent to modeling and beyond can be found, shipping a little slow but average.

User icon
Acquirente Verificato
purchased on 16/03/2021
Translated review
5 /5
★★★★★

Responsive team. I sent an email to customer service with a specific request about my order. They responded to my request in less than two days. I appreciate this professionalism.

User icon
Acheteur Vérifié
purchased on 03/04/2021
Translated review
5 /5
★★★★★

No problem for this order, which corresponds perfectly to my request

User icon
Acheteur Vérifié
purchased on 26/03/2021
Translated review
5 /5
★★★★★

Impeccable product and very good quality, very serious, fast delivery. Reliable at all levels.

User icon
Acheteur Vérifié
purchased on 08/04/2021
Translated review
5 /5
★★★★★

Super papide...nikel!

User icon
Acheteur Vérifié
purchased on 08/04/2021
Translated review
5 /5
★★★★★

Great price and great service.

User icon
Verified Buyer
purchased on 06/04/2021
5 /5
★★★★★

Good and fast delivery no complaints

User icon
Geverifieerde Koper
purchased on 30/03/2021
Translated review
3 /5
★★★☆☆

Navugatiin is not that great.

User icon
Verifizierter Käufer
purchased on 07/04/2021
Translated review
5 /5
★★★★★

Arrive quickly and smoothly.

User icon
Acheteur Vérifié
purchased on 02/04/2021
Translated review
5 /5
★★★★★

Professionalism and responsiveness

User icon
Acheteur Vérifié
purchased on 25/03/2021
Translated review
5 /5
★★★★★

Received quickly and very happy with my purchase.

User icon
Acheteur Vérifié
purchased on 01/04/2021
Translated review
5 /5
★★★★★

Excellent service!

User icon
Acheteur Vérifié
purchased on 08/04/2021
Translated review