/5
★★★★☆
based on 36976 reviews published
★★★★☆
based on 36976 reviews published
Latest customer reviews
2
/5
★★☆☆☆
As I didn't receive the order before Christmas, I can't give it a good mark.
Acheteur Vérifié
purchased on 12/12/2021
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4
/5
★★★★☆
For a high order period it's very good. i didn't see a gift option when ordering. everything is ok happy new year and continuation to you .
Acheteur Vérifié
purchased on 25/12/2021
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5
/5
★★★★★
Very good service, nothing to say except congratulations to the team.
Acheteur Vérifié
purchased on 24/12/2021
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4
/5
★★★★☆
Translations of article names should be improved
Acquirente Verificato
purchased on 20/12/2021
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1
/5
★☆☆☆☆
My order was damaged
Geverifieerde Koper
purchased on 12/12/2021
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5
/5
★★★★★
User-friendly website
Geverifieerde Koper
purchased on 27/11/2021
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4
/5
★★★★☆
.....
Acheteur Vérifié
purchased on 01/12/2021
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1
/5
★☆☆☆☆
I wrote back to ask about the problems I had to no avail. 1 part was the wrong part number (worthless) 1 part (universal model stands) broke as soon as I inserted the upright (worthless) the 3 model was as advertised. Is bad enough the product is wrong or instantly defective, but no reply to the issues?
Verified Buyer
purchased on 28/11/2021
5
/5
★★★★★
Fast service.Found what I was looking for.
Verified Buyer
purchased on 22/12/2021
5
/5
★★★★★
Very usable and user-friendly site. Fast payment and delivery
Acquirente Verificato
purchased on 29/11/2021
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1
/5
★☆☆☆☆
Sorry, but absolutely useless!
Acheteur Vérifié
purchased on 05/12/2021
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1
/5
★☆☆☆☆
I had ordered something for my son for Christmas. Unfortunately, what I ordered (two bending figures) didn't arrive on time. There was also no information that the goods were not in stock. Only on request was there a corresponding and quick response (hence the one Steen!). Unfortunately, there was also no response to my e-mail that I was canceling the shipment because it would not arrive on time. If you order there as a guest, it doesn't seem to be important for 1001Hobbies and a return doesn't seem to be desired either...
Let's see what happens next... Personally, I won't be ordering here again.
Verifizierter Käufer
purchased on 12/12/2021
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5
/5
★★★★★
Great service and super quick!!!! Thank you!!!.
Verified Buyer
purchased on 25/12/2021
4
/5
★★★★☆
Not as i believefd description
But i will keep just disappointed
Verified Buyer
purchased on 20/12/2021
5
/5
★★★★★
Easy product access and ordering.
Acheteur Vérifié
purchased on 03/12/2021
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4
/5
★★★★☆
Good site but more expensive than most others
Acheteur Vérifié
purchased on 08/12/2021
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5
/5
★★★★★
Delivered quickly, as described, top
Verifizierter Käufer
purchased on 23/12/2021
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4
/5
★★★★☆
Good but no precise delivery date
Acheteur Vérifié
purchased on 21/12/2021
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1
/5
★☆☆☆☆
Man man sent from France (I hate this anyway don't put .nl on your website). Weeks in transit. Christmas vacations over. Just shitty. Once and never again!
Geverifieerde Koper
purchased on 12/12/2021
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1
/5
★☆☆☆☆
Very bad description of the product, not received what I thought I had, expensive for what I received, delivery time interminable and a deliveryman who does not find the address of the relay! really disappointed
Acheteur Vérifié
purchased on 12/12/2021
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5
/5
★★★★★
All went well.
Geverifieerde Koper
purchased on 27/12/2021
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4
/5
★★★★☆
Clearly quickly found what I was looking for.
Geverifieerde Koper
purchased on 22/12/2021
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4
/5
★★★★☆
Delivery too late but good quality products
Acheteur Vérifié
purchased on 13/12/2021
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1
/5
★☆☆☆☆
Very bad experience. They did not meet the expected delivery time, they did not deliver the personalized message for which I had paid extra for, and icing on the cake...they delivered a product in a different language than the one stated in the product name on their website. Also, I feel like they are bad in that they do not provide a way to be able to contact them: their phone numbers are turned off and emails are answered days if not weeks later. I am now waiting for a response to receive a refund considering the scam they pulled on me...but clearly I am being ignored. Strongly not recommended!
Acquirente Verificato
purchased on 11/12/2021
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4
/5
★★★★☆
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Comprador Verificado
purchased on 12/12/2021
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3
/5
★★★☆☆
Order processing time to be improved.
Acheteur Vérifié
purchased on 20/12/2021
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2
/5
★★☆☆☆
Order was delivered more than a week late. Delivery times are not correct at all.
Geverifieerde Koper
purchased on 11/12/2021
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1
/5
★☆☆☆☆
Received the wrong goods. Very unprofessional customer service. Received replies in three languages via email and had to explain several times what went wrong. Communication impossible.
No refund to date.
Be very careful when buying here.
Verifizierter Käufer
purchased on 07/12/2021
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2
/5
★★☆☆☆
Original order went missing, but they did re-send the order, but too late for Christmas. Inadequate communication from the start from 1001hobbies, which left us anxious for the 5 weeks between our order and eventual delivery, but we did receive our parcel in the end, containing a model which promises to be very exciting. I still don't know the reason for the delay, as my several messages to them have gone without reply. I guess they were busier than anticipated this year.
Verified Buyer
purchased on 22/12/2021
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
5
/5
★★★★★
I bought the Paris map puzzle as a gift, shipped to California. It arrived promptly and was a huge hit! I wasn’t all that confident about an international purchase but it all worked great.
Verified Buyer
purchased on 27/11/2021