Reviews 1001hobbies

4.2/5
★★★★☆
based on 39913 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent service

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Comprador Verificado
purchased on 30/07/2021
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5 /5
★★★★★

Fast delivery well packaged very professional thank you

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Acheteur Vérifié
purchased on 03/08/2021
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 23/08/2021
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4 /5
★★★★☆

Good site for modeling lovers, fast, professional attention and good shipping tracking, although some of their items are not competitively priced, otherwise I recommend it.

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Comprador Verificado
purchased on 04/08/2021
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4 /5
★★★★☆

Parcel received complete

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Acheteur Vérifié
purchased on 16/08/2021
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3 /5
★★★☆☆

1 month late

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Acheteur Vérifié
purchased on 18/07/2021
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2 /5
★★☆☆☆

Unfortunately there is no item description, which didn't bother me at first. Only after the order arrived did I notice that there were two different parts per set. Not too dramatic. However, shipping took a whole 12 days from receipt of payment to handover to the shipping service provider, even though the parts were in stock according to the homepage. The confirmation that my order was being processed was successful after 3 days, which is a relatively long time. Probably my last order from this retailer.

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Verifizierter Käufer
purchased on 15/08/2021
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Answer from 1001hobbies
Sir, Thank you for your comment. We regret this incident and the delay in processing your order.
We would like to inform you that the product you ordered is out of stock at our supplier on 16/08/2021 09:36:02. As it was a public holiday, our supplier was closed. As a result, he sent us this product immediately after his reopening on August 21, 2021. We received it on 24.08. and sent it back to you.
We apologize again for the delay in processing your order.
We apologize for the delay in processing your order, 1001hobbies customer service.
5 /5
★★★★★

Everything went smoothly. The delivery time was short, the products were all correct and in general everything was fine.

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Comprador Verificado
purchased on 26/08/2021
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4 /5
★★★★☆

Everything was great! Beautiful puzzles and neatly delivered!

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Geverifieerde Koper
purchased on 18/08/2021
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5 /5
★★★★★

Nice product discovery

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Acheteur Vérifié
purchased on 22/07/2021
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3 /5
★★★☆☆

Gift box received damaged

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Acheteur Vérifié
purchased on 26/08/2021
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4 /5
★★★★☆

Aurait du être excellent, mais un problème est suvenu avec les papiers à la douane ( j’ai du payer $26.00 )

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Verified Buyer
purchased on 11/08/2021
5 /5
★★★★★

Fast shipment and compliant product; other orders will follow...

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Acheteur Vérifié
purchased on 15/08/2021
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5 /5
★★★★★

Everything received on time! thanks to the team

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Acheteur Vérifié
purchased on 24/07/2021
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5 /5
★★★★★

Order received quickly and in perfect condition. Very satisfied.

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Acheteur Vérifié
purchased on 31/07/2021
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5 /5
★★★★★

Excellent service ad fast delivery in a timely manner

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Verified Buyer
purchased on 12/08/2021
5 /5
★★★★★

I got a rare kit, sold out everywhere for a very good price. Fast Free shipping from France to the uk. Perfect

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Verified Buyer
purchased on 28/07/2021
4 /5
★★★★☆

Everything in order

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Verifizierter Käufer
purchased on 10/08/2021
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3 /5
★★★☆☆

The product arrived incomplete. A claim email was sent to 1001 Hobbies with a photo and proof of purchase, but no result. to date

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Acheteur Vérifié
purchased on 02/08/2021
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5 /5
★★★★★

The model is small and a little expensive, but you know that when you buy it. Shipping and handling are fast and the follow-up meticulous.

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Acheteur Vérifié
purchased on 25/08/2021
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5 /5
★★★★★

Parcel received complete

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Acheteur Vérifié
purchased on 29/07/2021
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5 /5
★★★★★

Very good. Product corresponds to my expectations, fast delivery

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Acheteur Vérifié
purchased on 25/08/2021
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4 /5
★★★★☆

Good transaction and correct delivery time

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Acheteur Vérifié
purchased on 21/08/2021
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5 /5
★★★★★

Perfect nothing to say

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Acheteur Vérifié
purchased on 04/08/2021
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5 /5
★★★★★

Fast delivery, very well protected box... I'm waiting to have all the tools to start assembly.

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Acheteur Vérifié
purchased on 22/08/2021
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5 /5
★★★★★

Perfect as usual

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Acheteur Vérifié
purchased on 16/08/2021
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3 /5
★★★☆☆

Package arrived in poor condition. no cardboard packaging. just bubble wrap.

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Acheteur Vérifié
purchased on 24/08/2021
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5 /5
★★★★★

Conformity of the products ordered, speed of shipment despite the health situation. Excellent value for money. I recommend 1001 Hobbies

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Acheteur Vérifié
purchased on 23/08/2021
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1 /5
★☆☆☆☆

Long, very long delivery times, plus customs charges.

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Acheteur Vérifié
purchased on 12/08/2021
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Answer from 1001hobbies
Hello, Thank you for your email. We would like to inform you that we are in France and you should have known that when you received your parcel, customs would ask you for customs duties.
In addition, you ordered a product in stock from our supplier " Shipped within 4 to 6 working days" , but as we were in school vacation period, the delivery times may have been a little longer.
We apologize and wish you a nice day. Sincerely, 1001 hobbies customer service.
5 /5
★★★★★

Everything is great. The only thing that can be said for it is the site navigation. For example, if you type bending machine, you won't find anything. You have to type in Mantua, one of the brands that offers them, to find any.

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Acheteur Vérifié
purchased on 25/08/2021
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5 /5
★★★★★

Easy to navigate on the site fast delivery of the order with solid packaging

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Acheteur Vérifié
purchased on 03/08/2021
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5 /5
★★★★★

Very fast and efficient delivery and always takes care of very good packaging.

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Acheteur Vérifié
purchased on 03/08/2021
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5 /5
★★★★★

All excellent

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Acquirente Verificato
purchased on 14/08/2021
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5 /5
★★★★★

Perfect customer service

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Acheteur Vérifié
purchased on 15/08/2021
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5 /5
★★★★★

Very good

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Comprador Verificado
purchased on 18/08/2021
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5 /5
★★★★★

Efficient, no problem

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Acheteur Vérifié
purchased on 29/07/2021
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5 /5
★★★★★

Clear site navigation

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Acheteur Vérifié
purchased on 03/08/2021
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4 /5
★★★★☆

Good site for scale models

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Acheteur Vérifié
purchased on 28/07/2021
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1 /5
★☆☆☆☆

The item I ordered was not what I received.

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Verified Buyer
purchased on 11/08/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this situation.
We thank you for this information.
Sincerely,
customer care
5 /5
★★★★★

The order was received very quickly. And, everything is ok.

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Acheteur Vérifié
purchased on 05/08/2021
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