/5
★★★★☆
based on 37401 reviews published
★★★★☆
based on 37401 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Order placed Monday the 10th, still no delivery on Friday the 14th. Sent mail yesterday, no reply. Called today, automatic answering machine "we are closed". I will never order anything here again, what a bad service.
Geverifieerde Koper
purchased on 10/01/2022
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1
/5
★☆☆☆☆
I was sent the wrong item and therefore my son did not have his present for Christmas. The company still hasn't sent the replacement as they are waiting for the item to be returned which was nearly 2 weeks ago! The item sent in error was a fraction of the cost of my intended item. They have a considerable amount of my money and no product to show for it at present. Will not buy from again.
Verified Buyer
purchased on 15/12/2021
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. 1001 hobbies team
5
/5
★★★★★
Everything was perfect, the delivery was fast and the driver was pleasant and friendly.
Acheteur Vérifié
purchased on 17/12/2021
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3
/5
★★★☆☆
In the new site, it has become difficult to find static models of 1:43 scale cars
Acquirente Verificato
purchased on 09/12/2021
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5
/5
★★★★★
Order received in more than good time!
Acquirente Verificato
purchased on 11/12/2021
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5
/5
★★★★★
Fast and secure shipping, very good site that I recommend.
Acheteur Vérifié
purchased on 29/09/2021
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4
/5
★★★★☆
In general, I would give 1001 hobbies a 5 star rating.
Verified Buyer
purchased on 08/12/2021
1
/5
★☆☆☆☆
Delivery was not made because the puzzle was no longer in stock. There was no notification from 1001 hobbies.de about this. Repayment of the money already paid was only made after a claim and took a long time.
Verifizierter Käufer
purchased on 24/09/2021
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5
/5
★★★★★
Best
Verifizierter Käufer
purchased on 28/11/2021
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1
/5
★☆☆☆☆
In reference to the navigation on the page what happened to me is that it did not specify the language of the product, in particular the instructions, which is why I had to return it. In the delivery and other things all correct; except in the return that I had to pay the refund and it cost a lot. For reimbursement in my opinion ( I have met with other companies ) give facilities in this aspect in sending the labels by email so that the return is free ; I do not know if it could be done and not make an excessive outlay. Some kind of postage.
Comprador Verificado
purchased on 10/12/2021
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3
/5
★★★☆☆
I've been waiting 15 days (I still haven't received the parcel), even though I placed the order on site and there's talk of a transfer between their warehouse in the Paris region and their store in Paris. Otherwise, the team is very pleasant and attentive, just the question of delivery times.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
First order ever, arrived after a while, but arrived with everything I asked for. Well sealed and undamaged
Acquirente Verificato
purchased on 10/12/2021
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5
/5
★★★★★
Perfect, fast, great customer service, highly recommended.
Verifizierter Käufer
purchased on 14/12/2021
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5
/5
★★★★★
The best place to find what you are looking for. Exceptional service
Comprador Verificado
purchased on 02/01/2022
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4
/5
★★★★☆
Everything ok,quality goods,delivery a bit long.
Acheteur Vérifié
purchased on 31/12/2021
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4
/5
★★★★☆
Delivery took a bit long, but it's OK. Unfortunately, there's still no word on my next order request, which has been out of stock for months: Henschel Hs 129 in 1:72 from Pavla
Verifizierter Käufer
purchased on 02/12/2021
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5
/5
★★★★★
Ezezaezezezeazezezeezezezeaz
Acheteur Vérifié
purchased on 06/01/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
5
/5
★★★★★
Order processed and dispatched promptly - highly recommend! 🙂
Acheteur Vérifié
purchased on 16/12/2021
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3
/5
★★★☆☆
Average
Verified Buyer
purchased on 27/12/2021
2
/5
★★☆☆☆
I have not received anything yet
Comprador Verificado
purchased on 27/12/2021
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1
/5
★☆☆☆☆
I have not received anything yet
Comprador Verificado
purchased on 28/12/2021
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1
/5
★☆☆☆☆
I have not received anything yet
Comprador Verificado
purchased on 27/12/2021
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5
/5
★★★★★
Arrived in time for Christmas which I was concerned about one happy grandson .
Verified Buyer
purchased on 05/12/2021
4
/5
★★★★☆
Quality is good only it takes very long for the order to arrive
Geverifieerde Koper
purchased on 28/11/2021
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4
/5
★★★★☆
I received the parcel with a very nice gift wrapping and the product was identical to the description. What's more, delivery was quick, so I'm very satisfied. The only downside is that I had asked to leave a note but there was no note either on the packaging or in the gift. But otherwise I recommend it!
Acheteur Vérifié
purchased on 04/12/2021
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5
/5
★★★★★
Very good experience, impeccable delivery with excellent lead time
Acheteur Vérifié
purchased on 19/12/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 12/12/2021
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1
/5
★☆☆☆☆
Time between order and delivery very long!
No or little follow-up! Product not in stock!
However, I would like to sincerely thank LAURE, head of customer relations, who listened to me from the very beginning of my complaint. She followed up my entire case with efficiency and responsiveness to arrive at my delivery today after almost 1 month of cumulative waiting.
Acheteur Vérifié
purchased on 03/01/2022
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1
/5
★☆☆☆☆
Still have not received order
Geverifieerde Koper
purchased on 07/12/2021
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4
/5
★★★★☆
Hard-to-get models, available in this temple
Comprador Verificado
purchased on 10/10/2021
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