★★★★☆
based on 39232 reviews published
Latest customer reviews
Perfect item, just as I expected. Very fast delivery.
Lots of choice at reasonable prices, very fast delivery, I recommend the site.
Beautiful model, well packaged for transport.
Excellent product, clean and pleasant to use. I recommend
It took a few emails to get a clear and complete answer to my requests. Today everything is OK and I have received my two orders. I am waiting for the 3rd. Thank you and I maintain my confidence in you.
Very good site, wide choice of materials and models.
It's a pity to sell items that don't come with instructions in French, especially when you're just starting out in the discipline. I still don't know how to fly my helicopter.
We hope this has solved your problem.
Sincerely, Customer Service.
The item arrived damaged and so far I have not had any response to my E-mails to the company - I will probably have to ask my bank to initiate a claw back to see if I can get a refund that way - such a shame
Nous vous remercions pour votre commentaire. Nous déplorons votre déception et vous assurons que ce type de commentaire est très important pour nous . Notre service client reviendra vers vous dans les plus brefs et vous apporteras une solution rapide.
merci de votre temps
Cordialement,
Le service client 1001hobbies.
Difficult to navigate the site Not enough dioramas dedicated to the Second World War Otherwise.....c'est top
Very well stocked store, fast shipping with great packaging, good guys
I'm satisfied.
Second delivery was very fast. And I spoke French again with Paris.
Product conforms to order. Pleasant welcome. Fast, careful delivery (too fast, perhaps? I didn't have time to change the delivery address).
Everything perfect
What I ordered is okay, but the time between ordering and having paid and arriving at my place is far too long for a website at 6 days. I have emailed you about this before but received no reply. This also happened to me with a previous order and then the excuse was a computer malfunction. Also, when I call I get a French voice on the line, which doesn't help either. Hence the moderate rating from me. Regards, Rut Jan
Thank you for your time, 1001hobbies customer service.
Nice box, but some parts are missing. I'm waiting for the after-sales service to get back to me.
Perfect from start to finish.
Perfect delivery in 72h top top top
Excellent communication and delivery!
Top
Nickel
In stock on the site, I pay and I pay to have my order in 48 hours. In real life, one of the two products was in restocking and I had to wait 10 days to get my products. Otherwise, once received, the products were in excellent condition.
I was happy with 1001 Hobbies lead times and delivery. They should pay a bit more attention to packaging to ensure the contents dosn't get crushhed a bit, not severe. I do save the boxes to the models I purchase. Also the limitations of credit card usage to only $250 was a bit restrictive. All in all they seem to have the products i wanted over some other sites and i havew been pleased with them.
No problems with delivery, but I ordered a model with illegible instructions and an important element missing for construction. This is the second time I've ordered from 1001hobbies, and the first time there were no problems! Maybe it's just a mistake, but I still recommend the site.
Very fast shipping, nothing to complain about
My order was despatched and received very quickly, communication was good throughout. I will be using 1001 Hobbies again.
Very good overall performance and excellent responsiveness in resolving a problem of scale confusion on a product.
You can't sort by theme: WWI, WWII, Korean War, Viet-Nam, Civil War...
Easy to limit the search area (priijs, scale, etc...). The actual, direct, search function sometimes gives weird results.
Excellent overall and timely service. Thanks
Super
1001Hobbies tracked down four sets of a now somewhat hard to find PE set for my order. They packed it well, and it got through the respective postal services in excellent condition. The tracking information they included was very helpful and provided regular updates. I am very well pleased with their service, price, and shipping charges.
Excellent service
Fast delivery no hassle
Easy to use website good communication
Perfect order. Fast, excellent sales service (I called them), purchase in perfect condition. I recommend them.
Good service.
Very nice model. Well sent and well received. All is well.
- pleasant site to visit - order processed quickly and efficiently
It's ok