/5
★★★★☆
based on 36978 reviews published
★★★★☆
based on 36978 reviews published
Latest customer reviews
4
/5
★★★★☆
The navigation through the mobile regular. The delivery, although it was a little late but it arrived on time and the product was perfect.
Comprador Verificado
purchased on 14/12/2021
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5
/5
★★★★★
No problems with delivery or order, I'm extremely satisfied.
Acheteur Vérifié
purchased on 26/12/2021
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5
/5
★★★★★
Practical and well-stocked site. Fast delivery.
Acheteur Vérifié
purchased on 25/12/2021
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2
/5
★★☆☆☆
I’m only giving 2 stars because the items were fine when they eventually arrived. Listed as 3-5 days delivery, they arrived after 13 days. They don’t answer the phone or answer emails. I paid extra to use PayPal, and extra for gift wrapping. The gift wrapping was appalling. Items arrived too late to give as an Xmas present. I won’t be using this company again.
Verified Buyer
purchased on 15/12/2021
5
/5
★★★★★
Very happy with the service. Received all items ordered in perfect condition and in a reasonable amount of time. Will use them again.
Verified Buyer
purchased on 15/12/2021
5
/5
★★★★★
Well stocked, clear portal, accurate and fast service.
Acquirente Verificato
purchased on 29/11/2021
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1
/5
★☆☆☆☆
Extremely long deliveries
Acquirente Verificato
purchased on 14/12/2021
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4
/5
★★★★☆
On time agreed, material is good and arrived in good condition
Acquirente Verificato
purchased on 17/12/2021
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1
/5
★☆☆☆☆
Pretty poor communication, no response to my emails for over two weeks, goods only arrived after almost three weeks! Other providers manage the same in three days!
Verifizierter Käufer
purchased on 10/12/2021
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5
/5
★★★★★
I purchased 4 1/24 model car kits, they were delivered intact in time for Christmas and the shipment was tracked step by step. Thank you!
Acquirente Verificato
purchased on 05/12/2021
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5
/5
★★★★★
Good delivery, on time and the site is easy to use.
Geverifieerde Koper
purchased on 27/11/2021
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4
/5
★★★★☆
Well-prepared site with easy-to-use navigation
Acheteur Vérifié
purchased on 30/11/2021
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5
/5
★★★★★
Very good, full of good ideas
Acheteur Vérifié
purchased on 02/12/2021
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5
/5
★★★★★
Navigation on the website is very clear and they have quite a large selection of exactly the right time periods I am looking for. Also, payment is easy and delivery is fine. I unfortunately ordered during the holidays so the delivery took a bit longer but that was not due to 1001hobbies but to PostNL. This website is my favorite place to buy my figures.
Geverifieerde Koper
purchased on 27/11/2021
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2
/5
★★☆☆☆
I am satisfied with 2 products purchased. Now, I regret that they were sent very late. When I placed my order (November 27), 1 of the 2 products was in stock and the other should have arrived within 2 to 4 weeks, i.e., before Christmas (they were Christmas gifts, so I was confident I'd be able to get them in time....). Unfortunately, after some time, I received a message from the site telling me that, due to stock shortages, my 2 items were going to be shipped to me after Christmas for receipt on the 30th. The baubles!!! No more Christmas presents!!! Fortunately, it was for people who no longer believe in Santa Claus and who had to make do with gift certificates while waiting for my parcel to arrive... I think a commercial gesture would have been welcome to compensate for this delay... Too bad they didn't offer me anything (even though my order was around 100 euros, which is no small amount...). So I'm a bit disappointed...
Acheteur Vérifié
purchased on 27/11/2021
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5
/5
★★★★★
Easy access. clear operation
Acheteur Vérifié
purchased on 02/12/2021
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5
/5
★★★★★
Site very well done.envoi rapide.tres satisfait
Acheteur Vérifié
purchased on 04/12/2021
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5
/5
★★★★★
Well
Acheteur Vérifié
purchased on 20/11/2021
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5
/5
★★★★★
Very attentive to its customers. flawless service even when there are delays, which is understandable. thank you and see you soon.
Acheteur Vérifié
purchased on 14/12/2021
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5
/5
★★★★★
Great store with very pleasant prices. Tracking via a French shipper and website is the only thing that could be better. All in all , incredibly satisfied!
Geverifieerde Koper
purchased on 21/12/2021
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1
/5
★☆☆☆☆
When you can't find out where the package you sent is, and it gets lost along the way, you're not selling! When they tell you that you have to wait 15 days maximum to be reimbursed, and two weeks later they tell you that there's no claim on your file, it's a disgrace! don't buy from them, they're really incompetent! you'll have understood, I'm very disappointed!
Acheteur Vérifié
purchased on 11/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
4
/5
★★★★☆
Everything was ok, but I was not satisfied with the delivery time. They wrote that the parcel would arrive by Christmas with express delivery. I didn't choose this shipping method, but with a bit of luck it could have made it to 24.12. That's why I ordered from you. Unfortunately, the parcel was only sent a good 1 1/2 days after the order was received and arrived on 28.12.
Verifizierter Käufer
purchased on 21/12/2021
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5
/5
★★★★★
As expected, perfect delivery, nothing to complain about, my 25 year old son is very happy, he builds models and is no longer on his laptop.
Acheteur Vérifié
purchased on 22/12/2021
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5
/5
★★★★★
Very good, sometimes you have to wait a few days depending on product availability, but everything is indicated in advance on their site, which is very up to date. Serious and professional.
Acheteur Vérifié
purchased on 12/12/2021
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3
/5
★★★☆☆
I placed my order on 4/12 to receive it in time for Christmas, my order was late... It still arrived before Christmas (on 24/12) but unfortunately I wasn't there to collect my parcel...
On the other hand, I had almost 0 information on the whereabouts of our parcel, which I find very unfortunate and annoying.
Acheteur Vérifié
purchased on 04/12/2021
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4
/5
★★★★☆
Package received, gift-wrapped appropriately.
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Perfectly satisfied Super efficient TOP customer service Laure Daricault is an excellent consultant
Acheteur Vérifié
purchased on 15/12/2021
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3
/5
★★★☆☆
The product was fine, but did not arrive in time for Christmas Day. I was warned that there was going to be a delay and asked for confirmation if it was not going to arrive in time to buy something else..... There was no reply and it did not arrive in time.
Comprador Verificado
purchased on 09/12/2021
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5
/5
★★★★★
Super fast delivery thank you
Verifizierter Käufer
purchased on 17/12/2021
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5
/5
★★★★★
Hello, the paints recommended by you for the model do not correspond to the model.
Acheteur Vérifié
purchased on 30/11/2021
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