★★★★☆
based on 37931 reviews published
Latest customer reviews
Good site, fast delivery!
Tres professionel soucis avec la livaison du au transporteur le probleme résolu et un zutre probleme du même transporteur en cour de solution merci a vous dommage que les transporteurs ne fond pas attention aux paquets qui livrent
The search for the type of product involves a somewhat complex identification given the wide range, but in the end I found what I wanted. I consider the organization effective that got me the products quickly
I give an 8 Am satisfied with the website .
Very good
No complaints
Site navigation: still has room for improvement, especially on paints and accessories. The results after selections are too random product and delivery fully compliant with the request
Reliable site and fast delivery
I test the wooden models
Nice variety of products. Availability sometimes a little long. Careful shipping.
Hello 3 weeks to receive the order, No response to several emails, nobody answers the phone. Pathetic. I will never order from 1001 again.
Very well packed
Perfect
I was not informed that my order for £291 was not being sent from the uk warehouse, but it was coming from franc , which then cost me £ 63 in inport tax and handling charges on top of my £291 if I had known I would not have made the purchase
We are sorry for the inconvenience, but this information is indicated in large red letters on the confirmation basket.
We regret that you did not see this information,
Sincerely,
1001hobbies customer service
The site, very good and the delivery, time and packaging perfect
Deliveries a little long but very good after-sales service.
The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.
.tres bien
Perfect.
The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....
1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase. 1001hobbies is of course not responsible for this. Kind regards.
After my first order, the aforementioned complaint is still not completed satisfactorily. This is mainly because it is almost impossible to get in touch with them. Today they finally responded with a short message saying they had not received anything and do not know what it is about. At the bottom of this message were all my email messages that I am responding to their initial offer. It is therefore incomprehensible that they would not know what the complaint is about; they themselves responded via email to my previous review via "real reviews". No doubt they must have all the details therefore (and moreover, it is even in the message I received from them today. Still this complaint has not been resolved. By phone they are also unreachable.
The shipping was a little slow and the product after comparing was quite expensive.
Fast and accurate delivery. The products are great!
Received quickly, well packaged, nothing to complain about, thank you P.
All perfect!!! THANK YOU
Great variety of products , prices are not the best but it compensates for what I look for I find it on these websites . I would improve delivery times and fine tune the prices. Otherwise perfect.
Pleasant site and perfect delivery
Satisfied with the service
Quick and efficient. Excellent experience with this store.
Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.
Sincerely, 1001hobbies Customer Service
Wide range of products
Management of the order and delivery in due time and form. Everything went well.
Shipped quickly.
Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...
Fast and careful delivery. Game is in perfect condition
All very well.
Everything is fine. No problems.
Not bad
It is great that my order arrived on time. I am very pleased with your information and interest.