/5
★★★★☆
based on 37411 reviews published
★★★★☆
based on 37411 reviews published
Latest customer reviews
5
/5
★★★★★
My first purchase has been very satisfactory, I will be placing another order soon.
Comprador Verificado
purchased on 25/11/2021
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5
/5
★★★★★
Everything worked out great, fast delivery
Verifizierter Käufer
purchased on 13/12/2021
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4
/5
★★★★☆
I was able to find it easily
Geverifieerde Koper
purchased on 03/01/2022
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1
/5
★☆☆☆☆
Often a fraud - Roman trireme model NEVER available with changing prices not listed on the initial offer from these "dealers" (France for sure and Germany too! Also LONG "delivery time to string buyer along - definately buyer beware!!!
Verified Buyer
purchased on 29/11/2021
1
/5
★☆☆☆☆
Poor quality item, aluminum nuts completely washed out, instead of a bright red, they are pink or almost white. Very ugly.
Acheteur Vérifié
purchased on 31/12/2021
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
3
/5
★★★☆☆
I tried to order something that they were supposed to have on the web but after waiting and waiting, it did not arrive. I was finally able to cancel the order and got my money back in full.
Comprador Verificado
purchased on 18/08/2021
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5
/5
★★★★★
Very professional company, with a very complete web page, that allows to operate with infinity of manufacturers of scale models and to accede to its products with great facility, independently of the country of origin of the same ones. Contrasted quality in all the offered products. Very well coordinated shipments with the courier services, with very precise deliveries in the dates announced by the same ones.
Comprador Verificado
purchased on 04/11/2021
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5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 08/01/2022
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5
/5
★★★★★
Awesome
Verified Buyer
purchased on 30/09/2021
2
/5
★★☆☆☆
I have no idea if I will ever receive my order. It supposedly left France last month, but I have no idea where it is - maybe stuck at a port somewhere - or if I'll ever get it. And the online chat is in French. So I feel helpless.
Verified Buyer
purchased on 09/12/2021
1
/5
★☆☆☆☆
Products ordered on this site because marked as available, but more than 2 weeks later, still no parcel sent and products noted as out of stock...
Acheteur Vérifié
purchased on 29/12/2021
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5
/5
★★★★★
Excellent model. Good difficulty.... A pleasure to build
Acheteur Vérifié
purchased on 22/12/2021
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1
/5
★☆☆☆☆
Completely non-transparent ordering process. At no time was it clear when the delivery would take place. I was only promised a delivery date at the end of December when I asked by phone. No delivery has been made to date.
Verifizierter Käufer
purchased on 08/12/2021
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1
/5
★☆☆☆☆
The item was in stock on the site but not physically, nor with their supplier for that matter. I've been waiting for a refund ever since. Unacceptable.
Acheteur Vérifié
purchased on 17/12/2021
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1
/5
★☆☆☆☆
After two months, I have not received my order, nor have they answered my e-mails or refunded my money.
Comprador Verificado
purchased on 10/11/2021
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4
/5
★★★★☆
On-time and compliant delivery.
Acheteur Vérifié
purchased on 09/01/2022
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5
/5
★★★★★
Product delivered in perfect condition as agreed!
Comprador Verificado
purchased on 05/01/2022
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3
/5
★★★☆☆
On 26/11 I ordered a product indicated as being the last in stock. The order was validated and the amount debited. On 06/12 I received an email informing me that I would be reimbursed. The same day I received an automatic tracking email telling me that the package was awaiting preparation. On 09/12 I received a message informing me that I had been reimbursed. On 13/12 I receive another automatic message indicating that the parcel is awaiting preparation. I contacted customer service who confirmed that the order had been cancelled and that I should ignore the other messages. On the website, the order remains in progress for several days. I was indeed reimbursed. On 14/12 I tried to contact 1001 hobbies on the telephone number given. No one picked up and an automatic message said they were closed, without specifying opening hours. In the middle of the Christmas season for a hard-to-find product, such inaccuracies in follow-up communication don't necessarily make you want to place another order. Significant progress still needs to be made in terms of customer relations.
Acheteur Vérifié
purchased on 26/11/2021
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2
/5
★★☆☆☆
Order date: 26/12/2021 Hello, for my 1st order, I am very disappointed ... we are far from the 2 to 4 days of shipping!
I chose your site, even if it meant paying a bit more, thinking I was dealing with professionals...(who respect customers... no info!) seeing that things weren't moving very fast, I recommended almost all the items on a well-known site, where you can buy anything you can sell on the internet.... the very next morning, I began to receive my 1st parcels ... and after three days, I had received everything! and cheaper! no comments! sorry, but this will be my 1st and last order on your site ...
Acheteur Vérifié
purchased on 26/12/2021
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4
/5
★★★★☆
Fast and efficient!
Acheteur Vérifié
purchased on 01/01/2022
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5
/5
★★★★★
Very happy with everything that happened with 1001 hobbies
Verified Buyer
purchased on 19/11/2021
4
/5
★★★★☆
This vendor confirmed receipt of my order promptly and provided estimated delivery dates.
Verified Buyer
purchased on 04/01/2022
4
/5
★★★★☆
I haven't received anything yet.
Geverifieerde Koper
purchased on 24/10/2021
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5
/5
★★★★★
I made a first purchase on this site, after which I had some questions. Customer service was very responsive. I then made a second purchase. Both orders arrived quickly and in excellent condition. I recommend this site!
Acheteur Vérifié
purchased on 06/01/2022
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3
/5
★★★☆☆
The package arrived damaged a bit too bad
Acheteur Vérifié
purchased on 08/12/2021
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1
/5
★☆☆☆☆
Only received part of my order, via email I can't get contact with the store. Never have I had an experience so bad with an online store. Should 1001hobbies read this, I would like to receive the rest of my products, or get my money refunded for these products.
Geverifieerde Koper
purchased on 12/12/2021
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5
/5
★★★★★
Super product, always happy to return
Verifizierter Käufer
purchased on 05/12/2021
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1
/5
★☆☆☆☆
I cancelled my order and I still have not received my refund.
Comprador Verificado
purchased on 08/12/2021
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2
/5
★★☆☆☆
On 12/27/2021 I placed my order, I was assigned the number ODKOJXKBC, today 11/01//2022, I am still waiting to receive it.
Comprador Verificado
purchased on 27/12/2021
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1
/5
★☆☆☆☆
It didn't fulfill my order, gave a refund eventually but never answered one of my e-mails
Verified Buyer
purchased on 23/10/2021