★★★★☆
based on 39233 reviews published
Latest customer reviews
Slow delivery , does arrive and respond to emails
We thank you for taking the time to alert us to this inconvenience.
We wish you a happy day The Customer Service
Taking a long time to get there
All is ok
Very friendly advisors - patient and responsive to sometimes confusing requests
Clear
All ok
A little disappointed but I inadvertently did not note that the model was in cardboard. Otherwise satisfied with the shipping and protection of the product.
Very fast delivery. Everything is perfect, I recommend it.
This is the first time I’ve never used his business and I am quite pleased with the results. They have excellent products and they ship quickly. Highly recommend this company
Very bad. Order shipped from France wrapped in nothing but some bubble wrap! ANY model kit needs to boxed in a larger box and then padded with newspaper, bubble wrap etc. your order arrived promptly but was crushed in transit. NEVER ship a model without boxing in a bigger box and padding it. You must be stupid not to know this
Thank you for your comment.
We apologize for this incident, our customer service will get back to you as soon as possible.
Sincerely,
1001 hobbies
Order was received quickly at a fair price and arrived safely. Will definitely order again in future.
1st class service well packaged good to deal with
Delivery took a very long time. 5-7 days became 3 weeks. Well packaged.
Waiting 3 MONTHS for this order may be a bit long...
Wishing you a nice day, 1001hobbies customer service.
Excellent price for model kit and an easy international purchase with very fast delivery, very pleased with everything, thank you.
As expected
Top reliability
Quick service complete kit
Quick delivery with traceabilty. Item as described.
Delay a bit long but everything arrived fine.
Perfect!
Very good fast delivery
I AM VERY PLEASED WITH THE SERVICE. Prompt, efficient, sensible postage charges, and good communication.
A VOIR LES POTS HUMBROL , SOUVENT DES MORCEAUX DE PEAUX SONT EN FORMATIONS ET BIEN SUR PARFOIS UNE PETITE QUANTITEE DE PEINTURE PEUT E¨TRE RECUPEREE . YOU NEED TO SEE THE PROBLEM.
Fast delivery, great choice of models and competitive prices, the site is top-notch!
Fast shipping and everything in good order as described
Delivered complete and in a timely fashion.
Perfect communication, fast delivery and first class quality of products delivered. Nothing but praise! Very satisfied customer, thank you for that. Axl
Product was as described and arrived quickly. I did however have problems with the VAT being charged twice on my order. Customer services were unable to rectify so in the end I had to claim the VAT back from the HMRC myself. All in All the product ended up being competitively priced, but the work to get the VAT rectified was abit of a pain.
Fast and professional
Everything worked great and promptly
Good site large selection fast delivery very happy
Everything is ok.
Very good!
I am very satisfied with the extent of the catalog and also with the overall quality of the service. I had an experience of SAV treatment with exchange of goods and I lived it positively thanks to the good reactivity of Monique.
Very clear and complete site small parcel delivered to letterbox it's perfect
Wide choice of models, fast delivery and well-designed packaging to prevent breakage.
Good navigation, easy payment and good shipping communication. Arrived on time, very satisfied with the purchase and with the post office.
Placing an order on 28/01 and after complaining to ECB getting the shipment on 22/06 is not advertising.
Always correct and punctual. You can buy very rare plastic kits there. Very satisfied!