/5
★★★★☆
based on 37424 reviews published
★★★★☆
based on 37424 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Wasn't informed from the start about import fees and still being charged VAT also so that was a downer. But the refund process was quick and the one and only time I had to speak to the team it was dealt with quickly professionally and the lady was lovely. Just the whole journey as a whole was disappointing
Verified Buyer
purchased on 22/10/2021
1
/5
★☆☆☆☆
Still not received my order valued over £160 since last July 2021 and had no info
Verified Buyer
purchased on 07/09/2021
1
/5
★☆☆☆☆
I made 2 separate orders, the first turned up. In my account it says the second order was added to the first, but I haven't received it and they have still charged me a large postage cost for each very small item. I have emailed them and had no response.
Verified Buyer
purchased on 22/12/2021
5
/5
★★★★★
Huge choice of excellent products. Competitive prices and good service.
Verified Buyer
purchased on 08/01/2022
2
/5
★★☆☆☆
I have been charged twice for my purchase and not received a refund. Neither have I yet received my goods. Poor customer servic0
Verified Buyer
purchased on 05/01/2022
1
/5
★☆☆☆☆
Been waiting for a refund for nearly 3 weeks and still no sign
Verified Buyer
purchased on 17/12/2021
Answer from 1001hobbies
Hello , The refund was made on the 16/01/2022 Depending on the bank this could take several days We thank you for your patience and comprehension Best regards Zineb
5
/5
★★★★★
Excellent
Acquirente Verificato
purchased on 31/12/2021
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2
/5
★★☆☆☆
The negative assessment is for having put on sale products that instead it was impossible to find and having ordered in early December in order to receive x Christmas this misunderstanding has created me a bit 'of problems ... Excellent instead the management of the problem a customercare always present with email updates and the resolution in the total refund took place in the time needed for foreign bank ...so to avoid the larks as sales and give real availability of products only then you acquire loyalty from customers!
Acquirente Verificato
purchased on 04/12/2021
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1
/5
★☆☆☆☆
The model car was different from what was ordered ,plus the wheels were broken
Acquirente Verificato
purchased on 10/12/2021
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4
/5
★★★★☆
Nothing is perfect, you have a great choice, but not always competitive on prices. Sincerely
Acheteur Vérifié
purchased on 29/11/2021
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5
/5
★★★★★
Clear site, very pleasant to consult, all the information well arranged to place the order easily, very clear flow of information, deadlines respected including by the carrier (logistics independent of the merchant so risk of breaking the chain) note 5/5. Thank you very much!
Acheteur Vérifié
purchased on 10/12/2021
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5
/5
★★★★★
Great navigation great service and fast delivery
Verifizierter Käufer
purchased on 05/01/2022
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5
/5
★★★★★
Very good! Thank you very much!
Acheteur Vérifié
purchased on 27/12/2021
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5
/5
★★★★★
Nothing to say
Acheteur Vérifié
purchased on 03/01/2022
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3
/5
★★★☆☆
Following the purchase of a model that I returned without opening the package (because the person had bought the same model ...) I bought another model while waiting for the refund of the first since 07/12 no refund no news and unreachable by phone .... for purchases fast delivery but returns is something else
Acheteur Vérifié
purchased on 14/12/2021
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5
/5
★★★★★
The products are outstanding and hard to find elsewhere. I like the challenge of the detailed models. Ordering was easy and delivery was prompt.
Verified Buyer
purchased on 27/12/2021
5
/5
★★★★★
The equipment ordered arrived correctly during this festive period, enhanced by the pandemic...;-) The only downside is the product listing on the site, which sometimes makes it difficult to find the product you're looking for. And the response to a request for information doesn't always arrive (unless I'm mistaken).
But given the range of products on offer, nobody's perfect. I am therefore satisfied. Sincerely
Acheteur Vérifié
purchased on 01/01/2022
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3
/5
★★★☆☆
Shipping takes too long
Acheteur Vérifié
purchased on 10/12/2021
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4
/5
★★★★☆
Very good
Acquirente Verificato
purchased on 27/12/2021
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5
/5
★★★★★
I RECOMMEND
Acheteur Vérifié
purchased on 03/01/2022
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4
/5
★★★★☆
Great service and excellent products...when available. Bravo to the whole team!
Acheteur Vérifié
purchased on 22/12/2021
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4
/5
★★★★☆
Fast and wide selection Borderline paint that's almost dry
Acheteur Vérifié
purchased on 11/12/2021
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4
/5
★★★★☆
Serious site that also gives good advice
Acheteur Vérifié
purchased on 11/12/2021
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5
/5
★★★★★
Exactly the product I was looking for, fast and careful delivery.
Acheteur Vérifié
purchased on 02/01/2022
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5
/5
★★★★★
Good and fast
Acheteur Vérifié
purchased on 30/12/2021
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4
/5
★★★★☆
A bit slow. Also, due to our absence, they left the package at a neighbor's house without notifying us, so we didn't know what had happened to the package until the neighbor told us he had it. For the rest, everything was fine.
Comprador Verificado
purchased on 27/12/2021
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5
/5
★★★★★
Found the model I was interested in, ordered it, and in four days received it--great experience
Acquirente Verificato
purchased on 01/01/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Fast and efficient delivery, products correspond to the order, it's very good.
Acheteur Vérifié
purchased on 03/12/2021
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5
/5
★★★★★
Wide selection Good search capability
Geverifieerde Koper
purchased on 01/12/2021
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