★★★★☆
based on 39234 reviews published
Latest customer reviews
Deplorable service, zero communication, deadlines not met
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
An excellent little kit well made and delivered on time./
Order received on time, a very large choice of resin improvement kits, but very high prices compared to other sites. Thank you very much. Best regards.
Everything was perfect
The shipping cost was high, and the delivery slow for me in the US, due to it all happening from France. On the other hand, the product was very hard to find here, the product price was fine, and the service was very good.
No problems navigating the site, good customer service.
Ultra fast delivery, but this model of soyuz is absolutely disgusting, full of burrs and molding defects, really amateur work, I'll have to buy a dremel and body filler to be able to save it, I give despite everything two stars because they are the only ones to make a model of soyuz.
On-time delivery as ordered
Very good just a little mistake but I don't hold it against them
Having to pay when you use PayPal is not good then you wait ages for the goods. I will only use you if I can't find the model else where..sorry I do expect a slightly better service .and service is very slow ....SORRY
Satisfactory navigation and services
Excellent, price, compliant products, fast delivery 😉 bravo, I will order again with pleasure.
The site is pleasant and explores well. I would like it if, for each model for sale, especially for aircraft and military vehicles, the colors to be used were also indicated, with reference to FS colors or those of the better known brands, such as Tamiya, Italeri, Vallejo, Anni, etc.
On-time delivery and items matching description. Adequate packaging
Clear, as expected, so very good.
Very good order tracking
Over a month to deliver and no reply to my reminder email!
Perfect
They let you know status of your order and ship when all is complete. I appreciate this over multiple smaller shipments. Overall, very good customer service.
5% seems low for regular customers
Good selection, fast order processing and everything that goes with it, but prices still too high compared with competing sites (I'm talking here only about static models).
RAS - Practical, easy-to-use site.
Very good with real listening and an equally effective response!
Meets my expectations
Fast delivery, with very good communication. Will use again.
Good reactivity
On 04/27/2021 the order was placed and the payment was made. I picked up the package at the post office on 05/14/2021, after 18 days. It seems to me that this is quite a long delay for what most on-line orders take nowadays.
Careful shipping and tracking.
Perfect
Found what I wanted easily and it got to me in nine days. I can't get stuff from across Canada in that time.
I think the order took too long
All good, thank you
It's a really good site where I found what I couldn't find elsewhere. I'm very happy with it. Very wide range of products.
Excellent service. Great choice.
Everything as described and delivered super fast
Quick shipping one of the only places I can get the profuctvibordered
The goods never arrived and probably weren't sent. The firm failed to answer my questions so I had to lodge a complaint with PayPal to get a refund. Very disappointed.
Thank you for your comment. We regret this information.
We regret that you have this information that our company, indeed, the package was returned because it could not be delivered to you. As a result, we have proceeded to a refund via paypal.
We regret this incident, but you will understand that incidents or delays in delivery can happen with the United Kingdom and BREXIT.
Thank you for your understanding,
Laure
Fast and well packaged
Cool
Perfect fast delivery good product.