English
★★★★☆
based on 39925 reviews published
Latest customer reviews
Never ordered nor paid for this product but it was delivered to me anyway / no support available / in short a painter's website ...
Thank you for your time. Sincerely, 1001hobbies customer service.
Serietà, molto assortimento. Sono soddisfatto
The model kit arrived a day late but 1001 hobbies kept me informed of the delay. My dad is pleased with his present.
I discovered your company by accident, but I’m very pleased I did. My order was swiftly organised and dispatched, and arrived well packed and before it was due! Well done to your tram, and keep up the good work. I’m a very satisfied customer.
Very good follow-up. Serious seller.
I would recommend this product to anyone 200%.
Parcel dispatched fairly quickly, correct packaging, product conforms to description, no worries.
Perfect in every way Thank you I will return to your site
Good service.
Prompt and efficient. Sent from France with a reliable courier, no problems (but beware customs for purchases valued over £135.00!) Best price anywhere!
Fast, careful delivery, quality products. Very satisfied with my purchase
...,...;::,.."}"'
Site that I recommend. Great selection, great prices and fast shipping.
Perfect item, just as I expected. Very fast delivery.
Lots of choice at reasonable prices, very fast delivery, I recommend the site.
Beautiful model, well packaged for transport.
Excellent product, clean and pleasant to use. I recommend
It took a few emails to get a clear and complete answer to my requests. Today everything is OK and I have received my two orders. I am waiting for the 3rd. Thank you and I maintain my confidence in you.
Very good site, wide choice of materials and models.
It's a pity to sell items that don't come with instructions in French, especially when you're just starting out in the discipline. I still don't know how to fly my helicopter.
We hope this has solved your problem.
Sincerely, Customer Service.
The item arrived damaged and so far I have not had any response to my E-mails to the company - I will probably have to ask my bank to initiate a claw back to see if I can get a refund that way - such a shame
Nous vous remercions pour votre commentaire. Nous déplorons votre déception et vous assurons que ce type de commentaire est très important pour nous . Notre service client reviendra vers vous dans les plus brefs et vous apporteras une solution rapide.
merci de votre temps
Cordialement,
Le service client 1001hobbies.
Difficult to navigate the site Not enough dioramas dedicated to the Second World War Otherwise.....c'est top
Very well stocked store, fast shipping with great packaging, good guys
I'm satisfied.
Second delivery was very fast. And I spoke French again with Paris.
Product conforms to order. Pleasant welcome. Fast, careful delivery (too fast, perhaps? I didn't have time to change the delivery address).
Everything perfect
What I ordered is okay, but the time between ordering and having paid and arriving at my place is far too long for a website at 6 days. I have emailed you about this before but received no reply. This also happened to me with a previous order and then the excuse was a computer malfunction. Also, when I call I get a French voice on the line, which doesn't help either. Hence the moderate rating from me. Regards, Rut Jan
Thank you for your time, 1001hobbies customer service.
Nice box, but some parts are missing. I'm waiting for the after-sales service to get back to me.
Perfect from start to finish.
Perfect delivery in 72h top top top
Excellent communication and delivery!
Top
Nickel
In stock on the site, I pay and I pay to have my order in 48 hours. In real life, one of the two products was in restocking and I had to wait 10 days to get my products. Otherwise, once received, the products were in excellent condition.
I was happy with 1001 Hobbies lead times and delivery. They should pay a bit more attention to packaging to ensure the contents dosn't get crushhed a bit, not severe. I do save the boxes to the models I purchase. Also the limitations of credit card usage to only $250 was a bit restrictive. All in all they seem to have the products i wanted over some other sites and i havew been pleased with them.
No problems with delivery, but I ordered a model with illegible instructions and an important element missing for construction. This is the second time I've ordered from 1001hobbies, and the first time there were no problems! Maybe it's just a mistake, but I still recommend the site.
Very fast shipping, nothing to complain about
My order was despatched and received very quickly, communication was good throughout. I will be using 1001 Hobbies again.
Very good overall performance and excellent responsiveness in resolving a problem of scale confusion on a product.