English
★★★★☆
based on 39926 reviews published
Latest customer reviews
Had a problem with damage to one of the kits in this order. Reported it, sent pictures, replied to emails, but got no resolution for the damage that occured as a result of box selection and packaging.
Thank you for your email. We would like to inform you that we have replied to your e-mails and have proposed solutions to you.
Sincerely,
Laure
Everything top!
Excellent, compliant product; fast delivery.
Nothing to say nickel
Good reception
Quick and up-to-date service
Delivery in line (10 days) for products advertised within a few days. Ok
Bellissimo modello, super dettagliato nell'interno.
Product was competitively priced, including free delivery. Arrived both very well packaged and promptly.
Everything went well.
Nickel!
The package containing the models was delivered to me instead of my brother as I had requested and paid. I will send the package to him United Parcel Service on Saturday when I have time.
Fast and efficient delivery time, very good service.
Thankyou for the positive shopping experience. The website was good to navigate through including purchase and delivery options. This was my first purchase post Brexit and despite seeing all sorts of unhappy stories about other experiences I am happy to report this all went very smoothly. The model I ordered was very well packaged and I would certainly recommend the site to others. Bon soir
Great quick service and delivery tracking
It arrived in good condition, in quality packaging and even ahead of schedule.
1001 had what i was looking for at a good price and their shipping time was great.
Very good
When you send an order abroad, you have to deduct French VAT and other taxes, because I had to pay Swiss VAT and customs taxes, which makes your models much more expensive than buying them locally.
From start to finish, everything is good
No complaints
All ok
I ordered an expensive boat model. When it turned up the box was battered and some of the parts were missing. Despite promises from 1001Models to solve the problem I have received nothing. I let them have all the information I could, but despite this and e-mails back and forth for months I have received nothing. The model itself is excellent, but no good unless complete. I will never deal with this company again, their customer services are appalling. I recommend anyone who wants a model buys from a company who actually gives a toss about their customers.
Thank you for your email. We regret this incident and apologise for the delay. Our customer relations department has contacted you. You have indicated that some parts were missing. We are still waiting for the sheet necessary to open your after-sales service with the supplier.
Thank you for your patience,
1001 hobbies customer service.
Products always compliant, delivery as expected, packaging rigorously carried out. RAS
Just what I expected
On-time delivery and puzzles arrived undamaged!
Very good
Fine
Clear website, ordered and paid easily and quickly. Delivery could be a little faster, but overall satisfied from start to finish.
Order received on time Impeccable
Fast delivery. Very satisfied with this site.
Excellent, with many improvement kits. And lots of references not found on other sites.
Practical, very fast and in perfect condition.
Shipping fine and delivered on time
All good, thank you.
Everything was fine. Good communication. Direct delivery. Gladly again
From placing the order and receipt of goods 4 days total excellent service. Thank you
Good information policy on the status of orders, wide range of articles, well-designed website
Punctual and courteous
Hello, thank you for the responsiveness of the team 1001 HOBBIES is really professional listening to the customer on all plans do not change anything. Cordially wear you well. THANK YOU