Reviews 1001hobbies

Principally OK, but particularly in terms of the website, especially with regard to shipment tracking, it could be further optimized.

Still no package

It was a disaster, the customers' opinion does not interest you, one is ignored!!!! I have written to you multiple times and never received a response!!!! 1 star is too much!!!!

Hooray!!!, very happy with the product and the shipping, they also met the deadlines.

Fast shipping of the order

Order received quickly: THANK YOU, everything is impeccable!

You could put glue to build the models or at least indicate that it needs to be purchased separately (which is stingy)

I put a star because it doesn't allow me to put any. Customer service is terrible.

Information about the backlog had to be inquired

Cardboard packaging too fragile, 2 items broken

Order status from order placement to order receipt was not consistent with other 5 star modeller suppliers. There was no order confirmation nor order shipment email sent, order shipment tracking information was not available on line and two emails to 1001hobbies customer support requesting this information went unanswered.

Almost 2 weeks after ordering still nothing received.

Product conforms and fast delivery! 🙂

Only on the site it is not clear how to cancel an order before shipping and I have not received a response to 2 emails regarding this.

Perfect!

Everything perfect: communication, item, packaging, and shipping. Thank you and see you at the next purchase!

Quick delivery and good condition items

Delivered as described , very well packaged and on time

I ordered by choosing express delivery, but my order arrived a week late, without any warning. I contacted customer service to request a refund, but I never received a response. You are here to do business, but with this lack of seriousness you have just lost a customer. Very disappointed by this lack of professionalism and communication.

Everything perfect and fast.

Easy to navigate website, timely updates and very well packed.

About a year ago I ordered Gundam in pre-order. Now, a year later, I received my order as promised and without any problems. Great!

Delivery went wrong. Package "is stuck somewhere" Not delivered after 14 and no more updates

Informally, the order does not arrive on time

Merchandise conforms and is in perfect condition. Received on time for Christmas despite several delivery issues due to the considerable number of packages to be delivered at the same time. Delighted with my daughter's gift.

Nicely timed delivery

2 months to receive a package for Christmas. I took the lead and 2 months later still nothing.

Delivery on time - package well packaged. See if the figurine will be good at Christmas.

THANKS TO YOU MY EXPECTATIONS ARE BEING MET

It took longer than expected for the order to be delivered but I'm happy with it otherwise.

Company with a wide variety of models, correct delivery times. I will repeat.

It took a long time to arrive. And the website did not announce it in stock. Customer service offered me another model, or a voucher, but no refund. Thank God it arrived.. Just in time

Very good

What was my surprise to find the same kit from another seller for almost 20€ less (I can accept a few euros, but here it's almost a 40% price difference) Not sure I will recommend anytime soon.

Loved the product great service delivery quicker than expected

Good

Neatly delivered

Order placed on November 24. Delivery on December 16 of a package containing an item that has nothing to do with the requested product. Unsuccessful call to the number mentioned on the site which does not work. Sending a detailed complaint email with photos that remains unanswered. No need to say more.

Excellent!

Good although I recommend a cardboard to protect the decal sheet