4.2/5
★★★★☆
based on 37909 reviews published

Latest customer reviews

2 /5
★★☆☆☆

When you get a call, all you get is an answering machine with: press 1 etc. It sucks !!!!!!!!!!!!!!!!!

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François G.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello, Could you please provide us with a valid phone number so that our customer service can contact you? Best regards, 1001hobbies
3 /5
★★★☆☆

The service is perfect, but the prices are considerably more expensive (approx. 20-30%) than at other European sites in countries bordering France (e.g. same product or part number, same scale and same manufacturer) Domage

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Philippe L.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4 /5
★★★★☆

Well received. The picture of the german bikers box on the side car is misleading, I thought I had the bike with it. cordially

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Jean-luc E.
purchased on 12/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

This backpack is adorable. My daughter was thrilled with it. Price was amazing, as well as the shipping fee. Item was shipped quickly and received promptly. Great service. Thanks so much for an easy and quick transaction. A great company to do business with!

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Rebecca H.
purchased on 29/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4 /5
★★★★☆

Positive experience, satisfied with the service

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Enzo P.
purchased on 16/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4 /5
★★★★☆

Delay a little long due to product not being available, but very good customer service.

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Sebastien S.
purchased on 15/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3 /5
★★★☆☆

I had to ask for the whole order to be cancelled before they decided to send me what was available.

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Patrick B.
purchased on 30/12/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Meets my expectations, TOP

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Jean Michel B.
purchased on 23/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

FAST COMPLIANT

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Michel S.
purchased on 23/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Excellent store

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Christophe J.
purchased on 24/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Fast shipping Perfect order

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Olivier L.
purchased on 23/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Very good

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Xavier P.
purchased on 08/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

After my first order was incomplete, 1001 Hobbies took the necessary steps to send me the missing items at no extra charge. I am satisfied with the efforts made to honour the order. Cyril C.

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Cyril C.
purchased on 02/01/2025
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3 /5
★★★☆☆

The order arrived correctly and on time. I give it three stars because all the jars had a sticker that prevented me from knowing what reference it was and removing it was not so easy, that's why the 3 stars.

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Vicente C.
purchased on 15/01/2025
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5 /5
★★★★★

Perfect

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Philippe D.
purchased on 23/01/2025
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5 /5
★★★★★

Excellent service

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Maria-stefania D.
purchased on 17/12/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

Clear instructions, exchange carried out quickly and without any problems.

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Laurence J.
purchased on 21/01/2025
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5 /5
★★★★★

There are interesting things to get especially details for improving construction kits.

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Harry V.
purchased on 02/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5 /5
★★★★★

Very satisfied with my order

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David H.
purchased on 21/01/2025
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3 /5
★★★☆☆

In the last order there has been a long delay and little information about the reason for the delay.

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Javier M.
purchased on 17/12/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5 /5
★★★★★

Everything is perfect, the items are in perfect condition and delivery is very fast.

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Sophie B.
purchased on 23/01/2025
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5 /5
★★★★★

Quick service

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Roth C.
purchased on 05/01/2025
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Products as described. Fast delivery.

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Lo L.
purchased on 10/01/2025
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4 /5
★★★★☆

I was very happy to see my order arrive, and the package was intact and not destroyed by the postal service... This is a good service...

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Lawton G.
purchased on 30/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4 /5
★★★★☆

Excellent customer service support

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Marco S.
purchased on 21/11/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

Superb miniature at good value for money. I recommend 1001hobbies

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Gael V.
purchased on 13/01/2025
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5 /5
★★★★★

Ras order received on time and compliant. Just a suggestion, to have a small delay to modify the order. I forgot something!

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Thierry P.
purchased on 22/01/2025
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5 /5
★★★★★

Fully available customer service. Wide offer. Correct and particularly responsive communication.

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Henri R.
purchased on 30/12/2024
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3 /5
★★★☆☆

Don't be in a hurry.... Items marked available but not, 1 month wait.

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Jeremy H.
purchased on 31/12/2024
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1 /5
★☆☆☆☆

More than a month behind schedule

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Benjamin B.
purchased on 18/12/2024
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Answer from 1001hobbies
Hello, We sincerely regret your opinion and apologize for the delay in preparing your order. At the time of your purchase, the product was indicated as "available", which means that it had to be ordered from our supplier. Unfortunately, our supplier has longer delivery times, which has led to a delay in processing your order. We regret this situation and fully understand your disappointment. We are doing our utmost to improve our delivery times and better meet your expectations. Thank you for your understanding, Sincerely, 1001hobbies
5 /5
★★★★★

Despite a small delivery time that seemed a little long!!! I am satisfied with my order which was very well packaged!!!! BIEN.

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Alain F.
purchased on 16/01/2025
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2 /5
★★☆☆☆

The webstor origins cartoon ver action figure appeared to be available, but it was actually to be ordered from the supplier. when it finally arrived, i got the surprise that the card back was bent 90 degrees at the blister level. if i wanted to resell it, i would have to do so as loose. fortunately, 1001 hobbies caters to collectors, who notoriously demand the perfect box...

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Giacomo C.
purchased on 05/01/2025
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5 /5
★★★★★

Very good website, easy to use and order. Customer service kept me up to date with the status of the order throughout the process. Goods arrived in perfect condition. Thanks.

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Peter D.
purchased on 05/01/2025
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5 /5
★★★★★

Excellent and professional

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Renato F.
purchased on 04/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

Thank you will recommend you.

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James D.
purchased on 08/01/2025
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
4 /5
★★★★☆

Very long delivery time (almost 4 weeks) but unbeatable price.

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Grey F.
purchased on 28/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Super

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Alex T.
purchased on 18/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
4 /5
★★★★☆

We had to be patient but it was worth the weight!

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Leslie F.
purchased on 30/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Quick answers to questions, on-time delivery, compliant item,

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Eliette M.
purchased on 21/01/2025
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5 /5
★★★★★

I purchased a hard-to-find model, at a fair price, all timelines, procurement and shipping were met.

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Paolo C.
purchased on 15/01/2025
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