4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

It isn't fair price to pay for avHobbymaster diecast this company ask almost double the price!! ??

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Verified Buyer
purchased on 21/02/2021
1 /5
★☆☆☆☆

Hi Although I appreciated you sending me a ""super chipmunk"" and promptly it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....

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Verified Buyer
purchased on 21/02/2021
5 /5
★★★★★

Great and fast service! Would recommend this site

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Geverifieerde Koper
purchased on 21/02/2021
Translated review
5 /5
★★★★★

Great service

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Geverifieerde Koper
purchased on 21/02/2021
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3 /5
★★★☆☆

Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday

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Geverifieerde Koper
purchased on 21/02/2021
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5 /5
★★★★★

Good and neat delivery of the deadpool 3d metal Only 'disadvantage' is that you get a lot of information in French regarding delivery but in terms of track and trace it is good to follow Recommended!

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Geverifieerde Koper
purchased on 21/02/2021
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5 /5
★★★★★

Quickly delivered Happy with it

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Geverifieerde Koper
purchased on 21/02/2021
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5 /5
★★★★★

Excellent quality Fast delivery

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Verifizierter Käufer
purchased on 21/02/2021
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5 /5
★★★★★

Super fast delivery Top

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Verifizierter Käufer
purchased on 21/02/2021
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5 /5
★★★★★

Excellent service

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Acquirente Verificato
purchased on 21/02/2021
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1 /5
★☆☆☆☆

Gestion de la commandes et de la livraison tout simplement ridicules

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Acquirente Verificato
purchased on 21/02/2021
Translated review
1 /5
★☆☆☆☆

It isn’t fair price to pay for… It isn’t fair price to pay for avHobbymaster diecast, this company ask almost double the price!! ??

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Verified Buyer
purchased on 21/02/2021
Answer from 1001hobbies
Hello Tarkan, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
1 /5
★☆☆☆☆

Sent the wrong plane, feel duped Hi, Although I appreciated you sending me a ""super chipmunk"", and promptly, it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed, but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....

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Verified Buyer
purchased on 21/02/2021
Answer from 1001hobbies
Hello Stuart, We apologise for this incident. Our customer service will contact you to find out more about your experience. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
5 /5
★★★★★

Excellent model with good sound and lots of working features. Great value for money, delivered undamaged from France by UPS. Easy to use website.

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Verified Buyer
purchased on 21/02/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
5 /5
★★★★★

Great product and service.

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Verified Buyer
purchased on 21/02/2021
1 /5
★☆☆☆☆

My purchase sent to wrong country I sent many emails explaining wrong address but was ignorned. It cost me 100 sterling pounds in total to get my parcel directed to correct address very disappointed

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Verified Buyer
purchased on 21/02/2021
5 /5
★★★★★

I easily found the paints I needed. Delivery was fast and I received the items on time.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

I know the brand of paints. The only small problem is that delivery is a little slow.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

Simply perfect

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.

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Verified Buyer
purchased on 20/02/2021
5 /5
★★★★★

RAS Product conforms

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

I ordered a model on 16th November 2020 and �74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you nor my money returned so I phoned you on the number you advertise which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say despite trying to contact you I haven�t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.

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Verified Buyer
purchased on 20/02/2021
5 /5
★★★★★

Perfect Order processed quickly Products conform

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
3 /5
★★★☆☆

The delivery time is not respected.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
4 /5
★★★★☆

Good service. Just a small error in the order.

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Acheteur Vérifié
purchased on 20/02/2021
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5 /5
★★★★★

Fast delivery as described, would recommend

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Acheteur Vérifié
purchased on 20/02/2021
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1 /5
★☆☆☆☆

Still not received. More than 10 days now

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Acheteur Vérifié
purchased on 20/02/2021
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5 /5
★★★★★

Hello I'm delighted. Well made model, I love the technique used by Métal Earth, the remarkable precision of the cutting and the final result afterwards.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
1 /5
★☆☆☆☆

Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven't heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
Answer from 1001hobbies
Hello David, We apologise for this incident. Customer service will contact you to rectify this. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Yours sincerely, Customer service 1001 hobbies.
1 /5
★☆☆☆☆

The product I ordered was delivered in the wrong language After emailing and calling customer service several times, a week later I am still waiting for a solution It is possible, of course, that one may still be forthcoming hence this review is subject to some reservations

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Geverifieerde Koper
purchased on 20/02/2021
Translated review
4 /5
★★★★☆

Nice kit and received at home on time

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Geverifieerde Koper
purchased on 20/02/2021
Translated review
5 /5
★★★★★

Excellent assortment fast and correct delivery with good tracking info

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Geverifieerde Koper
purchased on 20/02/2021
Translated review
1 /5
★☆☆☆☆

23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
Answer from 1001hobbies
Hallo Michel, Wij verontschuldigen ons voor dit incident. Wij delen u mee dat onze klantendienst contact met u zal opnemen om dit recht te zetten. Met vriendelijke groet Klantenservice 1001 hobby's.
1 /5
★☆☆☆☆

Item conformed to description however I was hugely disappointed with customer service. Facing a manifestation of bugs of their servers and a new order issued I received the item well over 2 weeks after the order without receiving news regarding the status of the same despite several emails sent to ask for clarification. To top it off beyond bad service a price doubled compared to other ecommerce sites.

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Acquirente Verificato
purchased on 20/02/2021
Translated review
1 /5
★☆☆☆☆

23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.

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Verified Buyer
purchased on 20/02/2021
Answer from 1001hobbies
Hallo Michel, Wij verontschuldigen ons voor dit incident. Wij delen u mee dat onze klantendienst contact met u zal opnemen om dit recht te zetten. Met vriendelijke groet Klantenservice 1001 hobby's.
1 /5
★☆☆☆☆

Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven’t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.

User icon
Verified Buyer
purchased on 20/02/2021
Answer from 1001hobbies
Hello David, We apologise for this incident. Customer service will contact you to rectify this. We will do our best to make your next experience a wonderful one. We wish you a pleasant day. Yours sincerely, Customer service 1001 hobbies.
5 /5
★★★★★

Good quality product. Arrived defective but the site responded very quickly and made the neces

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

No worries as usual Thank you

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Acheteur Vérifié
purchased on 20/02/2021
Translated review
5 /5
★★★★★

Nothing to complain about choice price speed of processing and delivery everything is ??. See you next time on your site

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Acheteur Vérifié
purchased on 19/02/2021
Translated review
1 /5
★☆☆☆☆

Terrible customer service! Never answers the phone and very occasionally emails without giving any answer. I placed an order on 14122020 and at 19022021 I still have NO news of the delivery date.

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Acheteur Vérifié
purchased on 19/02/2021
Translated review