4.2/5
★★★★☆
based on 39235 reviews published

Latest customer reviews

5 /5
★★★★★

The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.

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Verified Buyer
purchased on 31/03/2021
5 /5
★★★★★

.tres bien

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Acheteur Vérifié
purchased on 02/04/2021
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5 /5
★★★★★

Perfect.

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Acquirente Verificato
purchased on 16/03/2021
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3 /5
★★★☆☆

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

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Acheteur Vérifié
purchased on 26/03/2021
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5 /5
★★★★★

1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase. 1001hobbies is of course not responsible for this. Kind regards.

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Acheteur Vérifié
purchased on 21/03/2021
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1 /5
★☆☆☆☆

After my first order, the aforementioned complaint is still not completed satisfactorily. This is mainly because it is almost impossible to get in touch with them. Today they finally responded with a short message saying they had not received anything and do not know what it is about. At the bottom of this message were all my email messages that I am responding to their initial offer. It is therefore incomprehensible that they would not know what the complaint is about; they themselves responded via email to my previous review via "real reviews". No doubt they must have all the details therefore (and moreover, it is even in the message I received from them today. Still this complaint has not been resolved. By phone they are also unreachable.

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Geverifieerde Koper
purchased on 02/03/2021
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3 /5
★★★☆☆

The shipping was a little slow and the product after comparing was quite expensive.

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Comprador Verificado
purchased on 29/03/2021
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5 /5
★★★★★

Fast and accurate delivery. The products are great!

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Acheteur Vérifié
purchased on 05/04/2021
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5 /5
★★★★★

Received quickly, well packaged, nothing to complain about, thank you P.

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Acheteur Vérifié
purchased on 28/03/2021
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5 /5
★★★★★

All perfect!!! THANK YOU

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Acquirente Verificato
purchased on 29/03/2021
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5 /5
★★★★★

Great variety of products , prices are not the best but it compensates for what I look for I find it on these websites . I would improve delivery times and fine tune the prices. Otherwise perfect.

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Comprador Verificado
purchased on 25/03/2021
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5 /5
★★★★★

Pleasant site and perfect delivery

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Acheteur Vérifié
purchased on 14/03/2021
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4 /5
★★★★☆

Satisfied with the service

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Acquirente Verificato
purchased on 01/03/2021
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5 /5
★★★★★

Quick and efficient. Excellent experience with this store.

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Verified Buyer
purchased on 02/03/2021
2 /5
★★☆☆☆

Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.

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Acheteur Vérifié
purchased on 28/03/2021
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Answer from 1001hobbies
Hello Mr Haffar, Thank you for your comment. We are sorry, but after checking, we did not receive your e-mail. We regret this situation, and apologize for the delay in processing your product.
Sincerely, 1001hobbies Customer Service
5 /5
★★★★★

Wide range of products

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Acheteur Vérifié
purchased on 09/03/2021
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5 /5
★★★★★

Management of the order and delivery in due time and form. Everything went well.

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Comprador Verificado
purchased on 26/03/2021
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5 /5
★★★★★

Shipped quickly.

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Verified Buyer
purchased on 24/03/2021
3 /5
★★★☆☆

Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...

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Geverifieerde Koper
purchased on 30/03/2021
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5 /5
★★★★★

Fast and careful delivery. Game is in perfect condition

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Acheteur Vérifié
purchased on 21/03/2021
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5 /5
★★★★★

All very well.

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Comprador Verificado
purchased on 19/03/2021
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4 /5
★★★★☆

Everything is fine. No problems.

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Comprador Verificado
purchased on 17/03/2021
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4 /5
★★★★☆

Not bad

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Verifizierter Käufer
purchased on 02/03/2021
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5 /5
★★★★★

It is great that my order arrived on time. I am very pleased with your information and interest.

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Verified Buyer
purchased on 12/03/2021
1 /5
★☆☆☆☆

My review so Okay you ask for it Tis the third time I've ordered something Tis the third time it says the item is in stock Tis the third time that item was not in stock And so I had to wait nicely Till the supplier delivered it to you And then sent it on to me So kind regards

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Geverifieerde Koper
purchased on 06/03/2021
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
3 /5
★★★☆☆

Delivery taking longer than expected

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Geverifieerde Koper
purchased on 21/03/2021
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5 /5
★★★★★

Always perfect

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Acheteur Vérifié
purchased on 30/03/2021
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5 /5
★★★★★

Fast delivery. Very easy to understand website. My son is delighted

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Acheteur Vérifié
purchased on 31/03/2021
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4 /5
★★★★☆

Perfect

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Acheteur Vérifié
purchased on 08/03/2021
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5 /5
★★★★★

Rare model kit at a very fair price. Fast shipping in good packaging. I am extremely satisfied.

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Verifizierter Käufer
purchased on 19/03/2021
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1 /5
★☆☆☆☆

I ordered Blackstone Fortress: Escalation. It was in stock when I ordered it. It took months for you to then tell me it was permanently out of stock. I could have purchased it elsewhere, but I spent 2 months thinking I had already ordered it before you told me I wouldn't be getting it. I am not happy about that at all, as it is now very difficult to obtain, and I had to settle for other products that I had no real intention of buying.

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Verified Buyer
purchased on 05/03/2021
5 /5
★★★★★

Fast delivery, reliable team

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Acheteur Vérifié
purchased on 24/03/2021
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4 /5
★★★★☆

Delivery took a little longer than advertised, a little over a week as opposed to 4 days. but good reception and product conformed with very good packaging.

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Acheteur Vérifié
purchased on 13/03/2021
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5 /5
★★★★★

Superbly packaged spray cans

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Acheteur Vérifié
purchased on 24/03/2021
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2 /5
★★☆☆☆

Charcoal arrived in several pieces, I wrote but no return. Delivery rather long but the rest of my purchases are ok... I would not recommend this site.

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Acheteur Vérifié
purchased on 17/03/2021
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5 /5
★★★★★

Top! Fast! Care! Choice! Thanks +++!

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Acheteur Vérifié
purchased on 30/03/2021
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5 /5
★★★★★

!!!!

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Acheteur Vérifié
purchased on 31/03/2021
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5 /5
★★★★★

Everything was perfect, from order to delivery.

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Acheteur Vérifié
purchased on 31/03/2021
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4 /5
★★★★☆

A little long for delivery, but good for the rest

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Acheteur Vérifié
purchased on 12/03/2021
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5 /5
★★★★★

Clear site, fast delivery, comes from France

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Geverifieerde Koper
purchased on 26/03/2021
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