★★★★☆
based on 39235 reviews published
Latest customer reviews
Great communication and fast despatch time. Many thanks.
Very satisfied with the handling of my order
Satisfied overall but relatively long delivery time
As always, everything went smoothly.
Late and incomplete delivery! And passable explanations on the cause of the delay (Brexit... for 6 weeks of delay!)
Thank you for your patience Laure
Super
Received very quickly, very professional, well done.
All ok
Best
VERY HAPPY WITH YOUR SERVICE AND DELIVERY
Adequate, delivery took a little longer than I had hoped
Quick delivery from Europe again. Great model, not seen many Gotha first world war bombers.
Seriousness first!
Fast shipping and wide range of models for a good price. Very satisfied
Super nothing to report order received very quickly in a package very very well packaged and protected top.
Perfect model and good price French 1st Empire cavalry
No delivery problems
Arrived on time, thanks to all the team
Articles fine, but delivery time long and uncertain
Thank you for your understanding, Sincerely, 1001hobbies customer service
I was specifically looking for a dodge viper body for my electric rc car, and came across many nitro versions I thought I had finally found the right one with you, but was sent a nitro version This was a bit of a disappointment.The shipping and communication were otherwise very well organized, only I understood the French emails very poorly because I do not speak French
When ordering due to computer error, it was unclear who I had ordered from and ended up in the French website
I am satisfied
I received the package damaged and crushed. Compared to your shipping rates, which I find a bit expensive, your packaging is not rigid enough. As a result, the products inside are a bit crushed for items I was planning to give as a birthday present in 1 week's time (I hope there won't be any unpleasant surprises when I unwrap the gift).
Serious and fast enough. A description of the choice of colors to take with the model would help a lot I think 🤔
Good site clear prices and good service delivery time a little long but in my case some items were missing not easy to find .service anyway very good
Too many requests for advice
The original order kept not showing up online in the tracking. After several fine contacts, the shipment was reported as lost. Then I sent a replacement shipment and received it. Only inconvenient is that the customer service does not speak Dutch on the phone.
Nice price, fast shipping
Super fast, top package!
Too long to get our order in
Site ok for scale model enthusiasts, fast and careful delivery recommended!
Everything went very well. Thank you very much!
Initially not a positive experience, made payment but did not receive an order, later seemed to have been a bug in the system. Unreachable by phone, repeatedly emailed, but that did not provide a solution. Finally got someone on the line, who solved everything nicely. Too bad my son didn't get the promised item to make up for it. Car is super cool though!
Unfortunately it took a long time for the order to be delivered.
I was concerned after reading some review saying the items had not turned up and difficulty in contacting 1001. I was going to give it a couple of weeks but the concern was short lived as the model was delivered in a little over a week from ordering even coming from france and delivered by UPS.
No problem for this order
Perfect, fast delivery, lots of choice, I recommend
Product availability times need to be updated to take account of the consequences of Brexit on stock management. But thanks to the responsiveness of Customer Service, I was able to receive my order within a controlled timeframe. Thank you and well done!
Very good.
Figure was unfortunately no longer in its original packaging and has color abrasion. Too bad.