Reviews 1001hobbies

Since November 25, 2020 I placed an order worth 7689 euros and after many emails asking me basically for understanding and patience, I have had to consider the order cancelled on January 11, 2021. They even reply to my mail saying that I will have the amount refunded in 14 working days at the most. However, they could not make it so easy. Today is February 6, 2021 (19 working days later). I write another email and they don't even answer. In short, they have kept 7689 EUROS without processing or refunding the amount 4 MONTHS ago and they have HURT them and they ask me for understanding and patience. Well, I can not understand and I have no more patience. As you can understand, after 4 MONTHS I have run out of patience. You are

Order placed on 26012021 transfer accepted and cashed package shipped not yet arrived and we are at 06022021. Impossible to have contact with seller secretary in unclear French language. I was planning to buy other models even expensive ones but I will carefully avoid doing so by giving you bad publicity I will go to the consumer association trying to get my rights.

Ordered a model on 31st December and it only arrived on the 6th February. Only managed to get hold of their customers services to find out what was going on three times - many emails got ignored or unanswered. Model was shipped to the UK from France and the excuse given was distribution problems and brexit but I had ordered another model from a supplier in France on 22nd January and it arrived just 8 days later so I cannot accept this. After waiting six weeks I even had to demand my money back. I did get my model eventually but absolutely dreadful shocking customer service. I will never use them again and strongly suggest that anybody else think very hard before doing so either. A horrendous exercise in misery and pain.

Fast and perfect!

Bonsoir Very satisfied with 1001 maquettes cité très bien fait beaucoup de ch

It's not easy to quickly go back to a previous choice, which makes navigating the site laborious.

Fast and as ordered. Good package

I haven't received the order yet, maybe tomorrow.

Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.

Complete afzetterij Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. I ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals, ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is, maar het loont zich zeker om elders te zoeken.

Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service

Slecht Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service

Slecht! Geen andere woorden voor Ik heb 11-12-2020 mijn pakket geretourneerd en kreeg bericht van post nl dat pakket was afgeleverd op 16-12-2020. Na talloze emails heb ik tot op de dag van vandaag nog steeds mijn geld niet terug ik zal daarom hier ook nooit meer bestellen! Wat een slechte service

Ik kan niet spreken over de gang van zaken van deze webshop want ik zal hier nooit iets kopen. Deze gasten moeten zich eens goed aan hun hoofd voelen. Ik ben zelf een modelbouwer van (houten) schepen en de prijzen die zij zich durven te vragen gaat veel verder dan aan de dure kant. Dit is gewoon complete afzetterij en de schepen die zij verkopen heb je elders al voor de helft. Gewoon schandalig dat dit gewoon mag. Nogmaals ik weet niet hoe de afhandeling van bestellingen is of dat de prijs van andere producten lager is maar het loont zich zeker om elders te zoeken.

I'm satisfied, but I'm not going to say it every time.

Bravo for the packaging of each paint container. Careful delivery

Super purchase, very good! However, for the delivery... the driver literally stuffed the box in the mailbox fortunately it was VERY packaged with lots of bubbles bravo d'y av

I am satisfied with the service. One day I received a paint color instead of another I notified her by email and a very honest arrangement was made. Another time I asked for advice over the phone and the lady took the time to provide me with the information and suggested other possibilities. The orders were delivered promptly and very well packaged.

As described Well packaged Nice product Very good. Thank you

Delivery on time. Concerning the contents, the Revell model paints are of very good quality, but the Heller paints are of poor quality (several pots are almost identical).

Well, my relationship is quite short but so far I can only say that the experience has been great.

Perfect fast delivery.

A great range of modelsfor beginners and experts alike. A top-notch delivery service where you can track your order from shipment to receipt.

Lots of stock, nickel sale, nothing to say except that prices are a bit high.

Products meet my expectations delivery times respected can only highly recommend you to all amat

Fast and reliable packaging. Very satisfied

I bought from you two items one arrived to me completely wrong the other after 20 days still has not arrived I have sent multiple emails to the French and Italian site with headquarters in Milan and Italian phone number to which they answer only in French or English which is absurd I have also tried to communicate in the Facebook page to no avail because the page is not active you are a bunch of scammers but do not worry I for €80 I do not become poor I will report to the competent police force your unserious position and I repeat of scammers shame on you God damn you....

Packaging of items very good items conform to my order

Perfect shipping and very good delivery

Serious site

Everything went well, both with the products and the delivery

Perfect order processing!

Communication problem when we call we always get the answering machine. Small delivery problems despite the price of chrononopost offered. The delivery took place after the planned date because I was worried about the follow-up by telephone.

Quick response to a question asked. very wide choice of models and accessories -very

I would like to congratulate the customer service who found a solution following a logistical error and the correct parcel was delivered within 48 hours of a complaint. I recommend this

No problems with delivery. material in perfect condition. so a no fault

You have been efficient

The packaging leaves a little to be desired. The boxes were a little crushed. Not very annoying for my order of 172nd figurines, but could be for other models.

Product conformr packaging serieux et délais de livraison réspect

Fast shipping.