4.2/5
★★★★☆
based on 38065 reviews published

Latest customer reviews

5 /5
★★★★★

The model is well made according to expectations the shipment was fast. I am very satisfied with it.

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Acquirente Verificato
purchased on 01/02/2021
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5 /5
★★★★★

Excellent ecommerce accurate and helpful when needed. Highly recommended

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Acquirente Verificato
purchased on 01/02/2021
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4 /5
★★★★☆

Ordered Revell colors arrived on time well preserved colors

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Acquirente Verificato
purchased on 01/02/2021
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4 /5
★★★★☆

Clear catalog, fast delivery order

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Comprador Verificado
purchased on 01/02/2021
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4 /5
★★★★☆

Good company. Wide range of products although the prices are generally higher than other companies in the market. They are very interesting the punctual offers that they present

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Comprador Verificado
purchased on 01/02/2021
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5 /5
★★★★★

Impeccable service, timely delivery and easy search on the web.

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Comprador Verificado
purchased on 01/02/2021
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5 /5
★★★★★

The shipping service is very fast. Never had any problems with packages received.

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Acquirente Verificato
purchased on 01/02/2021
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4 /5
★★★★☆

Material arrived on time and well packaged sin for the descriptions on the site of the models that are not always detailed and you have to go a bit by intuition

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Acquirente Verificato
purchased on 01/02/2021
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5 /5
★★★★★

EXCELLENT ... I HAVE NOT USED THE PRODUCT YET BUT THE DELIVERY AND PACKAGE WERE IN EXCELLENT CONDITION THANK YOU

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Acquirente Verificato
purchased on 01/02/2021
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5 /5
★★★★★

All good very satisfied.

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Acquirente Verificato
purchased on 01/02/2021
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5 /5
★★★★★

The package arrived on time and packed well.

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Acquirente Verificato
purchased on 01/02/2021
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5 /5
★★★★★

Great I would reuse the service

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Acquirente Verificato
purchased on 01/02/2021
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1 /5
★☆☆☆☆

I place an order I pay and after a few days they tell me it is no longer available. They don't refund me but pretend to give me a shopping voucher that I honestly don't need. I try to use the voucher to not lose the money but it doesn't work. I ask customer service for explanation with several emails but no response. Very cleverly they stole my money. Avoid writing me now that I will be contacted by customer service with an automated message because no one believes it.

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Acquirente Verificato
purchased on 31/01/2021
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5 /5
★★★★★

Great experience Great experience

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Verified Buyer
purchased on 30/01/2021
Answer from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great experience Great experience

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Acheteur Vérifié
purchased on 30/01/2021
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Answer from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great experience

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Verified Buyer
purchased on 30/01/2021
1 /5
★☆☆☆☆

Order placed on 04122020...and still nothing received... And no news!!! Initial order misplaced during delivery. The store sent me the order again on 2412.... After several reminders I'm told it will be shipped the week of 2701.... And silence... Nothing. Doubts about tracking.... My son has been waiting 2 months for his Christmas present.

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Acheteur Vérifié
purchased on 29/01/2021
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1 /5
★☆☆☆☆

Six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.

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Acheteur Vérifié
purchased on 28/01/2021
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Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
1 /5
★☆☆☆☆

Six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.

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Verified Buyer
purchased on 28/01/2021
Answer from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
4 /5
★★★★☆

Great product the shipping could be better.

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Acquirente Verificato
purchased on 28/01/2021
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1 /5
★☆☆☆☆

I placed an order for a Christmas present for our son. After one use the product doesn't work anymore. No way to contact 1001 Maquettes even after sending 3 emails to the contact address mentioned on the site. I am very disappointed as there is no way to return the product. After sales service

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Acheteur Vérifié
purchased on 28/01/2021
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5 /5
★★★★★

Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.

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Verified Buyer
purchased on 28/01/2021
1 /5
★☆☆☆☆

They have taken two weeks to prepare two items they had in stock. They ship a day later than the estimated delivery date they gave me when I selected the freight rate.

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Comprador Verificado
purchased on 27/01/2021
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5 /5
★★★★★

Great products!

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Acheteur Vérifié
purchased on 27/01/2021
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3 /5
★★★☆☆

Disappointed by the product, which was a birthday present! Two pieces of the puzzle ordered are damaged the paper covering the pieces is

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Acheteur Vérifié
purchased on 27/01/2021
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5 /5
★★★★★

Great communication throughout the... Great communication throughout the processing of the order. Fair prices. Highly recommended.

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Acheteur Vérifié
purchased on 26/01/2021
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Answer from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great communication throughout the… Great communication throughout the processing of the order. Fair prices. Highly recommended.

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Verified Buyer
purchased on 26/01/2021
Answer from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great communication throughout the processing of the order. Fair prices. Highly recommended.

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Verified Buyer
purchased on 26/01/2021
5 /5
★★★★★

Excellent service and description

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Verified Buyer
purchased on 25/01/2021
4 /5
★★★★☆

For a first experience, it's easy to build the model. I recommend

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Acheteur Vérifié
purchased on 25/01/2021
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5 /5
★★★★★

Site with really a wide selection. Products arrived perfect and well packed and on time.

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Acquirente Verificato
purchased on 24/01/2021
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4 /5
★★★★☆

Lots of choice delivered on time Sometimes French mail that language I do not speak so minus point Otherwise very satisfied

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Geverifieerde Koper
purchased on 24/01/2021
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5 /5
★★★★★

Great Products and Service It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.

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Acheteur Vérifié
purchased on 23/01/2021
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Answer from 1001hobbies
Dear Mr. Turner, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great service and great product Great service and great product. Ended up finding something I really wanted. How did after I saw the time. Your store had the airplane model I have been looking for all over

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Verified Buyer
purchased on 23/01/2021
Answer from 1001hobbies
Dear Mr. Boress, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Great Products and Service It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.

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Verified Buyer
purchased on 23/01/2021
Answer from 1001hobbies
Dear Mr. Turner, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

Very good..fast and compliant.

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Acheteur Vérifié
purchased on 23/01/2021
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5 /5
★★★★★

Friendly contact, fast delivery - everything to be pleased about! A very nice gesture on their part: a first parcel lost in the busy run-up to Christmas. Unsuccessful search with the carrier. 100 maquettes offered to recompose the parcel and send it again. I accept and ask them to enclose an invoice, as it's the carrier's responsibility, not theirs, to deal with the loss. To my surprise, the new parcel arrived with an invoice for zero Euros, including postage.

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Acheteur Vérifié
purchased on 23/01/2021
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4 /5
★★★★☆

Many models unfortunately too much delay but good always had my comman

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Acheteur Vérifié
purchased on 23/01/2021
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5 /5
★★★★★

Great service and great product Great service and great product. Ended up finding something I really wanted. How did after I saw the time. Your store had the airplane model I have been looking for all over

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Acheteur Vérifié
purchased on 23/01/2021
Translated review
Answer from 1001hobbies
Dear Mr. Boress, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
5 /5
★★★★★

It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.

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Verified Buyer
purchased on 23/01/2021