/5
★★★★☆
based on 36985 reviews published
★★★★☆
based on 36985 reviews published
Latest customer reviews
5
/5
★★★★★
The delivery was correct and very fast, faster than I expected.
Comprador Verificado
purchased on 16/08/2021
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4
/5
★★★★☆
Easy site, quick to order and delivery goes nicely within the time set
Geverifieerde Koper
purchased on 01/07/2021
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3
/5
★★★☆☆
The batman signal was perfect, but the description of the castle went nowhere. The toolkit was super handy though.
Geverifieerde Koper
purchased on 01/07/2021
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5
/5
★★★★★
Good communications about delivery ordering from UK.
Verified Buyer
purchased on 26/07/2021
4
/5
★★★★☆
Prompt response but delivery time delayed by PO - not the suppliers fault of course! Well packed, will use again
Verified Buyer
purchased on 06/08/2021
5
/5
★★★★★
Everything perfect
Comprador Verificado
purchased on 02/08/2021
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4
/5
★★★★☆
No comments
Comprador Verificado
purchased on 08/07/2021
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1
/5
★☆☆☆☆
RC car delivered quickly, but customer service unresponsive after it turned out to be defective. Bad service.
Geverifieerde Koper
purchased on 25/07/2021
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Answer from 1001hobbies
Hello, Our customer service replied to you on September 8, since then we are waiting for your reply, as well as the after-sales service sheet.
We are waiting for your reply, Kind regards,
We are waiting for your reply, Kind regards,
4
/5
★★★★☆
All very well. Arrived on time on vacation in a remote area.
Comprador Verificado
purchased on 05/07/2021
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1
/5
★☆☆☆☆
I was shipped an empty box, I sent photos and this company has ignored me. Fraud.
Verified Buyer
purchased on 03/08/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We would like to inform you that our customer service will contact you as soon as possible.
Sincerely,
The customer service
Thank you for your comment. We would like to inform you that our customer service will contact you as soon as possible.
Sincerely,
The customer service
4
/5
★★★★☆
I’ve only ordered Heller paints, which I like. In my first order, one was completely dried up, but the rest were fine. Web site is a little confusing, but overall, okay.
Verified Buyer
purchased on 06/07/2021
5
/5
★★★★★
Good
Verified Buyer
purchased on 30/06/2021
5
/5
★★★★★
As good as ever! The product I ordered was everything I expected. Like every time I use your services. I'll be seeing you again soon.
Acheteur Vérifié
purchased on 28/08/2021
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5
/5
★★★★★
Everything went very well! We'd love to do it again!
Verifizierter Käufer
purchased on 30/08/2021
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1
/5
★☆☆☆☆
My first experience with 1001 hobbies was really bad. Items are marked as "available", but they are available from their suppliers, not available for delivery. I bought 8 boxes, they sent me only 2, after many exchanges by email (because impossible to reach them by phone). And I'm still waiting for a refund for the boxes that weren't delivered...
Acheteur Vérifié
purchased on 02/09/2021
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Answer from 1001hobbies
Mr LEGAB Thank you for your comment. We regret this and apologize once again.
As I explained on the phone, we have 142,000 products on the site, so you'll understand that we can't stock everything on our platform in Isère.
In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the Saint-Quentin-Fallavier warehouse and are generally shipped within X to X days of the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended by current problems, or the stock error may actually come from our supplier.
We thank you for your understanding. Best regards, 1001 hobbies customer service.
As I explained on the phone, we have 142,000 products on the site, so you'll understand that we can't stock everything on our platform in Isère.
In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the Saint-Quentin-Fallavier warehouse and are generally shipped within X to X days of the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended by current problems, or the stock error may actually come from our supplier.
We thank you for your understanding. Best regards, 1001 hobbies customer service.
5
/5
★★★★★
Good site. very good. well-stocked catalog and good service.
Acheteur Vérifié
purchased on 31/08/2021
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5
/5
★★★★★
Fast, perfect...thank you
Acheteur Vérifié
purchased on 08/09/2021
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4
/5
★★★★☆
I was well delivered and the material was in order.
Acheteur Vérifié
purchased on 05/09/2021
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5
/5
★★★★★
Great service, good prices, fast shipping to the USA and well packed, I’ll be ordering more from them soon
Verified Buyer
purchased on 29/08/2021
5
/5
★★★★★
Correct article and delivered quickly
Geverifieerde Koper
purchased on 17/08/2021
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5
/5
★★★★★
Extremely smooth transaction and prompt delivery!
Verified Buyer
purchased on 29/08/2021
5
/5
★★★★★
Fast delivery, well packaged.
Verifizierter Käufer
purchased on 15/08/2021
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5
/5
★★★★★
Fast delivery, order placed on a Sunday evening and received on Tuesday. Everything is in order and well packaged.
Acheteur Vérifié
purchased on 05/09/2021
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4
/5
★★★★☆
My only regret is that I don't have enough information on the size of the models. I don't make them very often, so I don't have a compass in my eye. The model I received is smaller than expected. Otherwise, your service is perfect. Thank you
Acheteur Vérifié
purchased on 02/09/2021
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5
/5
★★★★★
Very efficient, order received within a week perfect
Acheteur Vérifié
purchased on 08/09/2021
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 15/08/2021
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5
/5
★★★★★
Amazing service
Geverifieerde Koper
purchased on 04/09/2021
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5
/5
★★★★★
Great customer service, excellent communication, very prompt delivery for international customers!
Verified Buyer
purchased on 23/07/2021
5
/5
★★★★★
Really fast delivery and they are easy to reach if there’s a problem.
Verified Buyer
purchased on 04/08/2021
5
/5
★★★★★
Perfect well received
Acheteur Vérifié
purchased on 18/08/2021
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