★★★★☆
based on 37931 reviews published
Latest customer reviews
Fast and well protected. Very satisfied
I ordered 2 models on 040121. I was told that the paints were out of stock (I tried to change the product to no avail). Since then I have tried to contact them by e-mail but they always send me the same e-mail with no solution! No way to contact them except by email! Very annoying
Everything is fine. The shipment arrived just in time
Delivery times not met
HAHAHA. The joke. Seriously. Item noted in stock and finally after two weeks yes but in fact no. Restocking. And finally a week later, well, the item is definitely out of stock. Pitiful organization. I struggled to get a refund. I got a notification after battling. I'm still waiting for the money to reach my account. I'm going to have to think about doing something other than trading.
Very fast shipping. Simply super
The price-performance ratio is good. However, very long delivery time
Large selection fast delivery.
Excellent delivery time and service. The warehouse is very well stocked with lots of items and the prices are good:
Very well stocked site for modeling and accessories. Reasonable prices. I recommend.
I placed the order on Dec. 12 it was supposed to arrive on the 18th so that I could ship the gifts to the appropriate people. As of Dec. 18 it shows delivered from the site - but no package to me. I ask for clarification from the courier who confirms that the package was returned to sender and that I should have heard from them. We are now a month after the order and I still do not receive a response as to where the ordered goods are. Nearly 100 € worth that no one knows where it went - and from the company no response to emails I send. Even on the phone they don't answer. I am sincerely concerned.
Package arrived quickly well packed I recommend
Fast, Perfect Transaction
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
Perfect!. nothing to say
Good site, on time delivery, nothing to complain about.
Follow-upprecision speed nothing to say except that this site is perfect I will recommend it is
I think the painting should always be included and the manual should be a little more complete.
Bonjourtoujour pas ma commande du 26 novembreje vous ai envoyé 2 email pour un remboursement pas de reponsepeutre en passant par truspilot j'aurais une réponse autrement je serai obligé de saisir la just
Order placed on 2412 is supposed to have been sent on 2812 in the post office say they have not received anything We are at day 1101 ie I've been waiting 18 days for my order. You call on the phone and they tell you that the post office has the order but it is not so. Fatal service. I do not recommend co
Fast and efficient thank you
Fatal very angry the car I bought for a gift of kings does not have all the parts and also the paint cans that came are dry. I do not recommend it to anyone. Disappointing
Worry-free delivery. Serious
Thank you very much
Fast and compliant
Excellent service just one flaw no home delivery
Nothing to redirect
Nothing to report
The pieces are not very well pre-cut, and the wood tends to split when you have to use a little force to detach a piece, especially when it's in the middle.
Order sent on time Product conforms to expectations
For a first purchase, it went very well, so we're continuing
I am very pleased
Fast shipping to To
I am very pleased with the whole… I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.
I am very pleased with the whole... I am very pleased with the whole transaction. Despite the delay n delivery, due to the pandemic, you had outstanding communication, and delivered an excellent product in the end.
I am very pleased with the whole transaction. Despite the delay n delivery due to the pandemic you had outstanding communication and delivered an excellent product in the end.
Good service but expensive
Very nice items fast delivery
Fast despite Covid full control
Excellent service The whole experience was great. Packaging was excellent, and it arrived as scheduled. Definitely doing more business with them.