Reviews 1001hobbies

It’s Taking to long to get to my… It’s Taking to long to get to my location

I ordered my model in mid-December and more than 3 weeks later still nothing! And I'm not even talking about the non-existent e-mail replies...in short, I'm disappointed! I hope I'm just an exc

Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.

It�s Taking to long to get to my location

Very fast delivery Very nice site Nothing bad about it

The kit ordered arrived in top condition, well packed and as predicted timewise.... What's not to like?

Everything perfect short time and competitive prices

I have NOT received any of the three orders I have placed and paid for. Regarding the last one (229785) I was informed by email of the following: We thank you for your comment and apologize for this incident. The package seems to have been lost so we suggest that you send the order to your address"" Can someone explain me how to send the package that has been lost to my address. Two months after making the payment I do not have the items ordered nor apparently a solution to this. I feel I have been cheated and the feeling of being helpless. Perhaps the only thing I can do is to file a complaint through the Consumers and Consumer Organization.

The delivery was a little slower than expected but I guess it's normal at this time of the year.

Everything ok I was delivered everything requested in the order the packaging I would say more than perfect they updated me via email on the status of the order optimally delivery quite fast considering I made the request just before the holiday season very good products. Definitely to be kept in mind for future purchases as well.

Arrived everything on time and all in order now can start my son(actually he wants help and I am happy about that)to build the model you bought and hopefully he will get into it Massimo

Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.

Parcel not received Stuck in customs because you didn't enclose a facsimile

Misrepresentation of Shipping Speed, Poor Experience Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.

Very nice model and very good service. Happy New Year 2

I can't recommend this company at all. I placed an order before Christmas with guaranteed delivery before Christmas. They gave me a Hermes tracking number which showed that it hadn't been collected until the 7th of January. I contacted 1001 Maquettes and Hermes several times up until that date. Hermes confirmed they'd never received a parcel and 1001 Marquettes blamed Hermes for delaying it. I was even told to go check at the port of arrival because it's probably there being held up by customs because of Brexit Christmas etc... Surprise surprise the day after I threaten to chargeback my credit card Hermes receive it. The expected delivery date? 12th of January. I can confirm that it does not take 5 days to get from Dover or Calais to London. Dodgy company lying staff. Will just send it all back and buy it elsewhere. Shame as I spend hundreds of pounds on modelling kit per month.

Very good material

Complies with my order and was received on time.

Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.

Compliant product delivered on time

Hello Just to tell you that I'm really very satisfied with the way you manage your orders, especially as regards tracking them. In this period of Christmas and pseudo confinement we know that it is not easy and I was constantly informed. Equipment well received and in perfect condition. C

Very satisfied with the preparation and dispatch times just a shame the post office redirected my parcel in another direction... but in no way the fault of 1001 maquettes. thank you. i recommend fo

Too bad shipping is so expensive otherwise nothing to say puzzle received in perfect condition

No complaints

All was OK

Misrepresentation of Shipping Speed, Poor Experience Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.

Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.

Took 2 months to get the product. Product was great once we received it.

I have not received the order

There is no excuse for the poor delivery time of this companies products - tracking an order does not work nor does contacting this company

I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.

Ordered the Escalation Box Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.

Thank you for your excellent service.

Top top top top top top

Items are always delivered on time and well protected too

Order arrived quickly

Order placed on 19122020 for delivery on the 30th. Cancellation requested on the 28th, even though the article had still not been dispatched and I had found a cheaper and faster alternative from a competitor. E-mail from 28122020 accepting the cancellation and refunding my first monthly payment. On 05012021 I receive an e-mail informing me that my item (supposed to be delivered on 30122020) has been shipped, but should never have been shipped. So I have to go to my local parcel shop to refuse the parcel and wait for it to be returned, just to get my refund for my first payment. This is unacceptable. It's the first and last time I'll be committing a fraud.

FAST AND COMPLIANT

Ordered the Escalation Box Ordered the Escalation Box, Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now, as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.

Ordered the Escalation Box Black Fortress. Weeks had passed and I'm still waiting despite it was mention on the web-site there are 4 items in stock. Now as I see that I've ordered the wrong version of the box I can't find a way to cancel the order and get the refund. Highly dissappointing.