4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

Thanks for the speed of sending all very well.

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Acquirente Verificato
purchased on 06/01/2021
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5 /5
★★★★★

Quick in response and delivery ahead of schedule.

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Acquirente Verificato
purchased on 06/01/2021
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5 /5
★★★★★

Shipping on time and perfect packaging.

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Acquirente Verificato
purchased on 06/01/2021
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5 /5
★★★★★

Very fast shipping! TOP! Gladly again!

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Verifizierter Käufer
purchased on 06/01/2021
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1 /5
★☆☆☆☆

Ordering at 1001Hobbies is for me (probably) the last time I have placed a although a nice order I call about the status of its course is handled in English not to follow when product is finally delivered Had better order through Bolcom

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Geverifieerde Koper
purchased on 06/01/2021
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5 /5
★★★★★

Fast delivery Everything perfect!

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Geverifieerde Koper
purchased on 06/01/2021
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2 /5
★★☆☆☆

Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.

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Verified Buyer
purchased on 06/01/2021
5 /5
★★★★★

Now the product has arrived I am happy with it and the service offered by the company. Thank you

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Verified Buyer
purchased on 06/01/2021
1 /5
★☆☆☆☆

6th of January, and still Wait for delivery since order was placed on 6th December.

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Verified Buyer
purchased on 06/01/2021
1 /5
★☆☆☆☆

This company is rubbish I had an order supposed to be delivered 23rd December !! They taken my money unfortunately on a debit card so cannot get it back. We are now at 6th Jan no order, have tried to phone just answer machine , have tried to email but cannot get email address, and now you send an email asking how did we do well the answer is RUBBISH DO NOT USE THIS COMPANY Nadine Morey

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Verified Buyer
purchased on 06/01/2021
4 /5
★★★★☆

Everything was fine, it just took a little while, but given the times we live in, it's more normal.

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Comprador Verificado
purchased on 06/01/2021
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2 /5
★★☆☆☆

Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.

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Comprador Verificado
purchased on 06/01/2021
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4 /5
★★★★☆

Excessive delivery time. Stock problems

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Comprador Verificado
purchased on 06/01/2021
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4 /5
★★★★☆

Might be good if you explain which... Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.

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Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

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Acheteur Vérifié
purchased on 05/01/2021
Translated review
Answer from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
1 /5
★☆☆☆☆

Since you ask for a review: very bad experience! Order placed on December 16 for what was supposed to be a Christmas gift. First of all I was told that an item had to be retrieved from the supplier. The item according to your emails was not shipped until 3112. To date no package received the SDA tracking number appears to be non-existent. I sincerely hope it will arrive but reading the other comments I am very afraid!!! And then they wonder why one buys on Amazon.

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Acquirente Verificato
purchased on 05/01/2021
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5 /5
★★★★★

The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

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Acheteur Vérifié
purchased on 05/01/2021
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Answer from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5 /5
★★★★★

Good price fast shipping good price fast shipping

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Acheteur Vérifié
purchased on 05/01/2021
Translated review
Answer from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realize that I was dealing with a company in France!

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Acheteur Vérifié
purchased on 05/01/2021
Translated review
Answer from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
5 /5
★★★★★

Very good online store: adequate prices great variety of products clear and functional site timely and fast shipping.

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Acquirente Verificato
purchased on 05/01/2021
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5 /5
★★★★★

I am delighted with the good execution of the parcels I thank you

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Acheteur Vérifié
purchased on 05/01/2021
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4 /5
★★★★☆

No particular comments.

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Acheteur Vérifié
purchased on 05/01/2021
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5 /5
★★★★★

Everything was fine! Perfect

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Acheteur Vérifié
purchased on 05/01/2021
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3 /5
★★★☆☆

Price a bit high but wide selection

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Acheteur Vérifié
purchased on 05/01/2021
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3 /5
★★★☆☆

Well-priced TAMIYA acrylic paints. Satisfactory delivery time despite the constraints of the pandemic. Products received in suitable packaging and fully compliant with my order&""" bémo"" : all paint bottles are covered with an adhesive warning against the harmfulness of the adhesive product affixed to the original TAMIYA label ... and masking the reference of the shade ... which can be removed provided you tear it off with the original label! MORE THAN ANNOYING!!! Fortunately, I'd kept my own order list (with reference no. and name).

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Acheteur Vérifié
purchased on 05/01/2021
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5 /5
★★★★★

No problem very bi

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Acheteur Vérifié
purchased on 05/01/2021
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4 /5
★★★★☆

Might be good if you explain which… Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.

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Verified Buyer
purchased on 05/01/2021
Answer from 1001hobbies
Dear Mr Pollard, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

Very disappointed in product Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

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Verified Buyer
purchased on 05/01/2021
Answer from 1001hobbies
Madam, Sir, Thank you for your feedback. We would like to point out that due to the Covid-19, Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable deadlines. We make a point of sending an email to accelerate the taking in charge of the parcel. We ask for a little patience. Moreover, if you do not like the model you received, you can return it to us. We apologize for the delay. Happy new year 2021. Customer Care 1001hobbies
5 /5
★★★★★

The kit arrived safe and intact The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

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Verified Buyer
purchased on 05/01/2021
Answer from 1001hobbies
Dear Mr weiler, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
5 /5
★★★★★

Good price fast shipping good price fast shipping

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Verified Buyer
purchased on 05/01/2021
Answer from 1001hobbies
Dear Mr Mouton , Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

Dear Sir or Madam I placed an order with you on 13.12. because the situation was presented in such a way that the desired products were immediately available (= in stock). On 14.12. I received a confirmation of this order. It was not until 23.12. that I was informed that delivery would be delayed because 2 of the 3 products were not in stock and could not be ordered. There is no contact address on the homepage. At the same time, the possibility of telephone advice is advertised. Nobody can be reached via the number, which is also almost impossible to find. I would like to cancel the entire order but I can't reach anyone. I have never experienced so little customer service. As I paid with Paypal, this will be the next step. I will wait another day to see if there is a response this way. A. Büttner It has now been six days and still no money has been refunded!!!

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Verifizierter Käufer
purchased on 05/01/2021
Translated review
1 /5
★☆☆☆☆

Still waiting for a delivery promised 23 Dec Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer, cant get an email to send. Didn't realise that I was dealing with a company in France!!

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Verified Buyer
purchased on 05/01/2021
Answer from 1001hobbies
Madam Morey Thank you for your feedback. We would like to inform you that your parcel was flashed by our depot and delivered to Hermès on 23/12/2020 16:33:52. Unfortunately, due to the Covid-19, the Brexit, and the increases in parcels, this carrier has a lot of trouble keeping reasonable delays. We make a point of sending an email to accelerate the taking in charge of the parcel. We apologize for this delay. Happy new year 2021. Customer care 1001hobbies.
1 /5
★☆☆☆☆

Very disappointed in product. Thought I was getting a larger airplane. The airplane I got was about 1 1/2 Inches big. Shipping was very long. Did not know this company was in Europe or I would not have bought it.

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Verified Buyer
purchased on 05/01/2021
5 /5
★★★★★

Still waiting for a delivery promised for 23rd Dec. All paid for! Now cant get in touch with anyone. Phone doesn't answer cant get an email to send. Didn't realise that I was dealing with a company in France!!

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Verified Buyer
purchased on 05/01/2021
5 /5
★★★★★

Good price fast shipping

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Verified Buyer
purchased on 05/01/2021
1 /5
★☆☆☆☆

Might be good if you explain which country you are actually operating and sourcing from. It isn't too clear from the site.

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Verified Buyer
purchased on 05/01/2021
3 /5
★★★☆☆

The kit arrived safe and intact. It was properly packed for long-distance travel this shows me the importance 1001 Hobbies puts into their products.

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Verified Buyer
purchased on 05/01/2021
4 /5
★★★★☆

The delivery time is a bit long For the rest very satisfied Just to mention that I ordered around the end of the year which may explain the waiting time

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Geverifieerde Koper
purchased on 05/01/2021
Translated review
4 /5
★★★★☆

Happy with the product but delivery was late and came post Christmas, Brexit border issues I���d imagine but still frustrati

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Verified Buyer
purchased on 05/01/2021
2 /5
★★☆☆☆

I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...

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Verified Buyer
purchased on 05/01/2021