4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

5 /5
★★★★★

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

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Acheteur Vérifié
purchased on 04/01/2021
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Answer from 1001hobbies
Dear Mrs Boehnlein, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

As of today I don't know what happened to my package!sda tracking number is nonexistent

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Acquirente Verificato
purchased on 04/01/2021
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5 /5
★★★★★

Delivery on time Model conforms to my order

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Acheteur Vérifié
purchased on 04/01/2021
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5 /5
★★★★★

Beautiful make-up

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Acheteur Vérifié
purchased on 04/01/2021
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1 /5
★☆☆☆☆

Inconsistent customer service following the loss of my parcel ordered on December 12. Terse emails with no explanation of how to replace the order or even refund it. No contact number. Today is 040121I have no news of my €70 which has gone up in smoke. The children are still waiting for their presents.

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Acheteur Vérifié
purchased on 04/01/2021
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1 /5
★☆☆☆☆

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it's actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

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Acheteur Vérifié
purchased on 04/01/2021
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1 /5
★☆☆☆☆

I placed an order on December 15 for paints and a paint-tool kit. To date, on January 4, my order has still not been dispatched. They justified this by saying that the kit in question was no longer in stock, even though it was available when I placed my order. What's more, I paid for a more expensive Colissimo delivery, only to receive nothing. So I cancelled my order and am waiting for a refund. Regarding the models, I find it shameful that, given the price of some of them (Titanic 03719 model at over 400 euros), neither paint nor tools are supplied. What's more, the prices on the site are unjustified. The same Titanic model at 340 euros on Amazon with delivery.

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Acheteur Vérifié
purchased on 04/01/2021
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5 /5
★★★★★

Perfect from start to finish. Sea

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Acheteur Vérifié
purchased on 04/01/2021
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4 /5
★★★★☆

Satisfied with my choice.

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Acheteur Vérifié
purchased on 04/01/2021
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2 /5
★★☆☆☆

Still haven't received the parcel that should have arrived 10 days ago

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Acheteur Vérifié
purchased on 04/01/2021
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5 /5
★★★★★

Ammonite backpack simply great for both playing trading card games and carrying PCtablet etc. Shipping on time no hiccups. Recommended.

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Acquirente Verificato
purchased on 04/01/2021
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2 /5
★★☆☆☆

Delivery time far too long

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Acheteur Vérifié
purchased on 04/01/2021
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1 /5
★☆☆☆☆

Disastrous experience: no parcel sent after a delay of more than 3 weeks.

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Acheteur Vérifié
purchased on 04/01/2021
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3 /5
★★★☆☆

I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.

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Verifizierter Käufer
purchased on 04/01/2021
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5 /5
★★★★★

Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.

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Verified Buyer
purchased on 04/01/2021
Answer from 1001hobbies
Dear Mrs Boehnlein, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.

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Verified Buyer
purchased on 04/01/2021
5 /5
★★★★★

Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.

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Verified Buyer
purchased on 04/01/2021
1 /5
★☆☆☆☆

First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.

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Verified Buyer
purchased on 04/01/2021
5 /5
★★★★★

Very satisfied with order completion and delivery

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Geverifieerde Koper
purchased on 04/01/2021
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2 /5
★★☆☆☆

Order placed on 61220 still not arrived on 40121

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Geverifieerde Koper
purchased on 04/01/2021
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5 /5
★★★★★

All very well!

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Comprador Verificado
purchased on 04/01/2021
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4 /5
★★★★☆

There was some delay with the shipment but in the end it arrived perfectly.

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Comprador Verificado
purchased on 04/01/2021
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5 /5
★★★★★

Great Item and arrived in perfect time. Will use again

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Verified Buyer
purchased on 04/01/2021
4 /5
★★★★☆

Everything perfectthe only downside is the delivery timeotherwise very good.

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Comprador Verificado
purchased on 04/01/2021
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5 /5
★★★★★

Great Service, thank you 1001 Modelkits team

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Verified Buyer
purchased on 04/01/2021
4 /5
★★★★☆

Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.

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Comprador Verificado
purchased on 04/01/2021
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2 /5
★★☆☆☆

I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone

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Verified Buyer
purchased on 04/01/2021
5 /5
★★★★★

Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied

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Comprador Verificado
purchased on 04/01/2021
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1 /5
★☆☆☆☆

It has been weeks since I ordered one... It has been weeks since I ordered one roll of oracover and still have not received it...

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Acheteur Vérifié
purchased on 03/01/2021
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Answer from 1001hobbies
Mister Brown, We are sorry about this delay, we inform you that we have contacted the carrier, because in order to speed things up. On December 31st, it is validated ""Arrival at the office of exchange in the country of destination (US U.S.A.)"" it will be distributed as soon as possible. With kind regards, Happy new year.
1 /5
★☆☆☆☆

I ordered my model on Dec I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider

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Acheteur Vérifié
purchased on 03/01/2021
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Answer from 1001hobbies
Ms. Schneider Schneider, We inform you that we are today launching an investigation with the carrier. We are trying to move things forward, but be aware that this carrier is very much behind schedule. Thank you for your understanding, Customer care 1001hobbies.
5 /5
★★★★★

Very satisfied fast delivery despite the holiday season and the health situation small remark still difficult to order paint without having ordered the model before it would be nice to see a picture of the references paint to make an order

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Good quality of service. Delivery on time. Correct packaging. Products intact. Sea

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Parcels arrive quickly in very good condition

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Acheteur Vérifié
purchased on 03/01/2021
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1 /5
★☆☆☆☆

Good evening I was expecting a fully assembled model or at least a rigid body structure, but my friend (it was a gift) received a piece of plastic (to be filled with plaster?) and some poor quality decals, not even all the external parts. I'd like my money back (satisfied or reimbursed) but I'm told it's impossible at the moment.

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Very good service and on-time delivery

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

I was very, very pleased to receive my parcel in perfect condition! What's more, the inside of the box was perfectly protected with several plastic air pockets! To sum up: I'm delighted and would recommend your site to anyone. Best regards.

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

I discovered your very well-documented site, with a selection to satisfy many model enthusiasts of all kinds. I found the one my grandson wanted without going through Amazon. You strictly respected the delivery deadline, which allowed Santa Claus to be on time. F

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Very satisfied Order arrived very quickly

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Fast and very safe

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Acheteur Vérifié
purchased on 03/01/2021
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5 /5
★★★★★

Perfect, nothing to complain about...

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Acheteur Vérifié
purchased on 03/01/2021
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