★★★★☆
based on 37931 reviews published
Latest customer reviews
Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.
As of today I don't know what happened to my package!sda tracking number is nonexistent
Delivery on time Model conforms to my order
Beautiful make-up
Inconsistent customer service following the loss of my parcel ordered on December 12. Terse emails with no explanation of how to replace the order or even refund it. No contact number. Today is 040121I have no news of my €70 which has gone up in smoke. The children are still waiting for their presents.
Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it's actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.
I placed an order on December 15 for paints and a paint-tool kit. To date, on January 4, my order has still not been dispatched. They justified this by saying that the kit in question was no longer in stock, even though it was available when I placed my order. What's more, I paid for a more expensive Colissimo delivery, only to receive nothing. So I cancelled my order and am waiting for a refund. Regarding the models, I find it shameful that, given the price of some of them (Titanic 03719 model at over 400 euros), neither paint nor tools are supplied. What's more, the prices on the site are unjustified. The same Titanic model at 340 euros on Amazon with delivery.
Perfect from start to finish. Sea
Satisfied with my choice.
Still haven't received the parcel that should have arrived 10 days ago
Ammonite backpack simply great for both playing trading card games and carrying PCtablet etc. Shipping on time no hiccups. Recommended.
Delivery time far too long
Disastrous experience: no parcel sent after a delay of more than 3 weeks.
I can confirm the long delivery time already described in the other reviews. Unfortunately, the box of the model I ordered was damaged at the corners (torn and dented) although it was properly packed. It must therefore have been sent off with defects. As a gift, this was quite unattractive. Fortunately, the model itself is fine. For the price and a handling fee of almost 10! euros, I expect the goods to be in perfect condition.
Very good service Very good service! Of course shipping to the U.S. is expensive, but they have things I can only find there. I will continue to buy from them.
Not a US company First of all you passed yourselves as a US based company. My items have yet to arrive since it’s actually coming from France. When you first updated the shipping, you said it would arrive day after Xmas.
Very good service! Of course shipping to the U.S. is expensive but they have things I can only find there. I will continue to buy from them.
First of all you passed yourselves as a US based company. My items have yet to arrive since it�s actually coming from France. When you first updated the shipping you said it would arrive day after Xmas.
Very satisfied with order completion and delivery
Order placed on 61220 still not arrived on 40121
All very well!
There was some delay with the shipment but in the end it arrived perfectly.
Great Item and arrived in perfect time. Will use again
Everything perfectthe only downside is the delivery timeotherwise very good.
Great Service, thank you 1001 Modelkits team
Perhaps it was because of the dates in which we are and the order took a little longer than I expected to claim and I was informed the attention very good.
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
Very good service. If they don't have something they inform you immediately and also when the order goes out. Very satisfied
It has been weeks since I ordered one... It has been weeks since I ordered one roll of oracover and still have not received it...
I ordered my model on Dec I ordered my model on Dec. 11, 2020 and today is Jan. 3. I have not yet received my order. I would like to know when I can expect my Christmas gift for my grandson. Kimberly Schneider
Very satisfied fast delivery despite the holiday season and the health situation small remark still difficult to order paint without having ordered the model before it would be nice to see a picture of the references paint to make an order
Good quality of service. Delivery on time. Correct packaging. Products intact. Sea
Parcels arrive quickly in very good condition
Good evening I was expecting a fully assembled model or at least a rigid body structure, but my friend (it was a gift) received a piece of plastic (to be filled with plaster?) and some poor quality decals, not even all the external parts. I'd like my money back (satisfied or reimbursed) but I'm told it's impossible at the moment.
Very good service and on-time delivery
I was very, very pleased to receive my parcel in perfect condition! What's more, the inside of the box was perfectly protected with several plastic air pockets! To sum up: I'm delighted and would recommend your site to anyone. Best regards.
I discovered your very well-documented site, with a selection to satisfy many model enthusiasts of all kinds. I found the one my grandson wanted without going through Amazon. You strictly respected the delivery deadline, which allowed Santa Claus to be on time. F
Very satisfied Order arrived very quickly
Fast and very safe
Perfect, nothing to complain about...