★★★★☆
based on 37931 reviews published
Latest customer reviews
I placed an order on December 19 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24 2020. I am still waiting for my order on January 2 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.
I am very satisfied
Everything arranged well had the puzzle much earlier than expected
I must be the only one who has not received my order I placed an order on 15-11-2020 a month later they tell me that there has been a problem and that they ask for it again on 23-12-2020 they ask for it again and today 02-01-2021 it still has not arrived and all they say is that they are preparing it. They have been preparing it for 10 days and they do not tell me if it will arrive on January 5 which means that I will have to buy something else of course in another place to have a gift for the Epiphany. A disastrous
Great models!
The order tracking does not work well the page does not give exact information it should be designed in a different way to make it more visible.
I have still not received this item despite ordering on 5th December. I cannot find any contact details for this company to chase it up with them so I���m assuming this is a fake co
Would have been 5 stars but you use the worst courier on the planet
Order received intact frankly it was not expected but sir is really happy for it not
Deadlines met despite a late order. Excellent su
Fast, compliant shipping
Fast delivery despite ordering between Christmas and New Year's Day
On that score: Respect. Go to
Nothing to report. Products conform and received promptly
Nothing good To begin with, we had to buy a new remote control for 60€ because the one that came with the boat didn't work, and since there's a covid, there's no soap. Then we noticed that the rudders weren't mounted in the right direction, but that's not all, the parts inside weren't properly installed.
Product conforms to my order
Package received late but well packaged. Quite satisfied apart from the stamp.
Everything went smoothly. Thank you
Super site, good presentation of products, fast delivery. Very satisfied
Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com
Very good fast and efficient
Hello, my order was placed a few days before Christmas. It was not a problem that delivery would be delayed - especially because of the holidays. However, in the days that followed I kept getting emails asking me to complete the order even though I had transferred the amount. I received no reply to my e-mails. Only after contacting Paypal was there a brief response. When I placed the order with "1001Modellbau"" before Christmas, I was of the opinion that it was a German model making mail order company. If I had known that the company was based abroad, I would not have placed an order. Because of the current problem with Covid-19, I always have orders delivered to packing stations (which are operated by DHL) whenever possible. This is usually no problem with German retailers. Due to negative experiences, I know that delivery from other European countries to packing stations is often not possible - for whatever reason. This is also the case in this case: although a Packstation is specified on the delivery address, the goods were sent with dpd. It is possible that the shipment will be lost for a few euros, but with an order value of approx. 100 euros I will try to get the money back. My suggestions for improvement: 1. better organization of the ordering process 2. better communication with the customer 3. clearly formulate the delivery conditions or indicate the logistics partner clearly when ordering.
Fast delivery & products in stock
Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).
It took a little too long to send because of the resonance there is p
I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco
Great products, good comms and fast delivery.
The kit arrived in good time for Christmas despite general postal delays due to COVID and the component parts of the kit are of good quality. It was well received as a gift.
I am aware of the complications of the... I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
Item in perfect condition and very... item in perfect condition and very quick in the delivery
Delivery time a little long postage a little expensive but I have no choice you are the only ones on the market to have so many models and decals I am looking for a breguet 14 172 to customize it in LATECOTER AERIAL LINES as soon as you have it available let me know
Perfect fast despite everything
Order conforms received quickly I am very happy Thank you 1001 maquett
Parcel arrived in good condition but the delivery time is much longer but excusable in view of the context and the current period.
Fast delivery. Good follow-up. Models as described. Good general quality.
Excellent purchase of the little metal models, my husband is delighted and is in the process of building one. See you soon for new purchases and happy new year!
Product conforms. Delivery much faster than announced despite the holiday season and the C
Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.
The person to whom we gave the models was delighted, and we'll be sure to recommend them to others.
Everything is OK! I recommend