/5
★★★★☆
based on 36985 reviews published
★★★★☆
based on 36985 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Long, very long delivery times, plus customs charges.
Acheteur Vérifié
purchased on 12/08/2021
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Answer from 1001hobbies
Hello, Thank you for your email. We would like to inform you that we are in France and you should have known that when you received your parcel, customs would ask you for customs duties.
In addition, you ordered a product in stock from our supplier " Shipped within 4 to 6 working days" , but as we were in school vacation period, the delivery times may have been a little longer.
We apologize and wish you a nice day. Sincerely, 1001 hobbies customer service.
In addition, you ordered a product in stock from our supplier " Shipped within 4 to 6 working days" , but as we were in school vacation period, the delivery times may have been a little longer.
We apologize and wish you a nice day. Sincerely, 1001 hobbies customer service.
5
/5
★★★★★
Everything is great. The only thing that can be said for it is the site navigation. For example, if you type bending machine, you won't find anything. You have to type in Mantua, one of the brands that offers them, to find any.
Acheteur Vérifié
purchased on 25/08/2021
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5
/5
★★★★★
Easy to navigate on the site fast delivery of the order with solid packaging
Acheteur Vérifié
purchased on 03/08/2021
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5
/5
★★★★★
Very fast and efficient delivery and always takes care of very good packaging.
Acheteur Vérifié
purchased on 03/08/2021
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5
/5
★★★★★
All excellent
Acquirente Verificato
purchased on 14/08/2021
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5
/5
★★★★★
Perfect customer service
Acheteur Vérifié
purchased on 15/08/2021
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5
/5
★★★★★
Very good
Comprador Verificado
purchased on 18/08/2021
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5
/5
★★★★★
Efficient, no problem
Acheteur Vérifié
purchased on 29/07/2021
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5
/5
★★★★★
Clear site navigation
Acheteur Vérifié
purchased on 03/08/2021
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4
/5
★★★★☆
Good site for scale models
Acheteur Vérifié
purchased on 28/07/2021
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1
/5
★☆☆☆☆
The item I ordered was not what I received.
Verified Buyer
purchased on 11/08/2021
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this situation.
We thank you for this information.
Sincerely,
customer care
Thank you for your comment. We regret this situation.
We thank you for this information.
Sincerely,
customer care
5
/5
★★★★★
The order was received very quickly. And, everything is ok.
Acheteur Vérifié
purchased on 05/08/2021
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1
/5
★☆☆☆☆
I received a parcel for which nothing corresponds to my order. It's a pity because it's the first time I've ordered and I already have a 2 week lead time for the parts I need quickly. Now I don't need the parts any more, a supplier will deliver them to me within 3 working days...
Acheteur Vérifié
purchased on 15/08/2021
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Answer from 1001hobbies
Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Good day 1001hobbies customer service.
5
/5
★★★★★
Great selection, competitive prices, speedy processing of orders and helpful updates of orders while in transit. Will definitely order from them again.
Verified Buyer
purchased on 19/08/2021
5
/5
★★★★★
Serious company, top follow-up and very fast delivery
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
Seriousness is a quality you have.
Acheteur Vérifié
purchased on 13/08/2021
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5
/5
★★★★★
Fast and careful shipping, I recommend.
Acheteur Vérifié
purchased on 19/08/2021
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4
/5
★★★★☆
On-time delivery in good condition
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
Excellent seller, nothing to say, everything taken care of
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
Excellent service. Neat packaging, fast delivery. No complaints
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
Fast, hassle-free
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
Quality team and fast delivery
Acheteur Vérifié
purchased on 06/08/2021
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1
/5
★☆☆☆☆
Ils ce soucis pas de leurs clients s a v archi nul comme le reste sauvez vous vite ne fair8es pas leur confiance5
Acheteur Vérifié
purchased on 23/08/2021
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Answer from 1001hobbies
Thank you for your comment. We would like to inform you that our customer service department responded to your e-mail, offering you a credit note even though the error was not our fault, since it was you who made the mistake of ordering a model, when you thought it was a miniature.
We are awaiting your return to proceed with the refund or exchange of your product, if possible.
Sincerely, 1001hobbies customer service.
We are awaiting your return to proceed with the refund or exchange of your product, if possible.
Sincerely, 1001hobbies customer service.
4
/5
★★★★☆
Perfect !!!!!!
Acheteur Vérifié
purchased on 22/08/2021
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4
/5
★★★★☆
Delivery on time, parcel well protected.
Acheteur Vérifié
purchased on 25/07/2021
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4
/5
★★★★☆
Product conforms to seller's description
Acheteur Vérifié
purchased on 22/07/2021
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5
/5
★★★★★
Easy and intuitive navigation . Very fast processing and shipping item ( essential for an impatient modeler like me 🤣 ) Very knowledgeable and professional seller, highly recommended . Thank you
Acquirente Verificato
purchased on 23/08/2021
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4
/5
★★★★☆
Site is very comprehensive, good information. The shopping cart took some searching, needs to be more clearly displayed.
Geverifieerde Koper
purchased on 19/08/2021
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5
/5
★★★★★
Smooth site navigation, good tracking of shipped parcels, reasonable delivery times
Acheteur Vérifié
purchased on 22/08/2021
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5
/5
★★★★★
Had everything I wanted and delivered on time.
Verified Buyer
purchased on 18/08/2021