4.2/5
★★★★☆
based on 37055 reviews published

Latest customer reviews

5 /5
★★★★★
Fast, 10/10 service from start to finish
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Jluc B.
purchased on 14/12/2024
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5 /5
★★★★★
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
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Jean-claude L.
purchased on 10/11/2024
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5 /5
★★★★★
Delivery times respected. The order corresponded to my expectations. Very satisfied!
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Gilles H.
purchased on 05/12/2024
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1 /5
★☆☆☆☆
Delivery out of time product not in conformity and no contact possible
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Dominique S.
purchased on 17/12/2024
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Answer from 1001hobbies
Hello Mr Senne, We regret this error and apologize for the delay in processing your order. We would like to inform you that your car was ordered from our supplier the day after you placed your order. We received the product on 23/12/2024 and immediately handed it over to the carrier on the same day. However, despite all the care taken in shipping our parcels, we regret to inform you that the parcel remained blocked for 4 days (December 23, 24, 25 and 26) on the Colissimo platform in Isère. As a result, delivery could only be made on 27/12/2024. We understand your surprise, but this is a particularly busy period for carriers. We apologize for this delay, which is beyond our control. Sincerely, The Customer Service Team
4 /5
★★★★☆
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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Christian J.
purchased on 03/12/2024
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4 /5
★★★★☆
Delay a bit long
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Herve Z.
purchased on 02/12/2024
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5 /5
★★★★★
Great so
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Catia B.
purchased on 15/12/2024
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5 /5
★★★★★
Apart from the fact that sometimes the distance to the physical store makes you impatient, everything is very good.
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José Salvador Z.
purchased on 09/11/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5 /5
★★★★★
Despite some difficulties with the delivery date, the gift arrived under the tree on the 26th... it was exactly what we had hoped for, and the good quality of the product won us over! I recommend this site...
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Bibi T.
purchased on 11/12/2024
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5 /5
★★★★★
Very satisfied
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Pascal W.
purchased on 12/12/2024
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2 /5
★★☆☆☆
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
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Mitch B.
purchased on 29/11/2024
5 /5
★★★★★
Very good
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Bert H.
purchased on 16/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
Nickel very happy, received on time
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Sophie F.
purchased on 20/12/2024
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4 /5
★★★★☆
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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Giovanni L.
purchased on 13/12/2024
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4 /5
★★★★☆
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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Didier G.
purchased on 10/12/2024
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5 /5
★★★★★
All was respected delivery time delivery ok
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Daniele G.
purchased on 21/12/2024
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5 /5
★★★★★
Fast delivery and very reasonable shipping costs.
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Jean-marc R.
purchased on 15/12/2024
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4 /5
★★★★☆
Good - but not the fastest
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Markus S.
purchased on 04/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4 /5
★★★★☆
Was delivered later than stated but still in time for Christmas
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Anthony J M.
purchased on 11/12/2024
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4 /5
★★★★☆
Good
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Maurizio Z.
purchased on 13/12/2024
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4 /5
★★★★☆
Goods top, had to wait a long time!
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Ralph J.
purchased on 30/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
The delivery time of my order had been extended. I was nicely informed about this. Meanwhile, the order has arrived. I am very satisfied.
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Rolf E.
purchased on 01/12/2024
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5 /5
★★★★★
Very good product
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Maryline B.
purchased on 03/12/2024
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1 /5
★☆☆☆☆
I can't stand being asked my opinion anymore.
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Francois A.
purchased on 30/11/2024
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Answer from 1001hobbies
Hello, We completely understand your feelings and are sorry if our requests for advice have caused you any inconvenience. Our sole aim is to improve our services through customer feedback, but we fully respect your wish not to be asked again. If you wish, we can ensure that you no longer receive this type of request. Please let us know. Thank you for your understanding, and we remain at your disposal for any questions or assistance you may require. Sincerely, 1001hobbies
4 /5
★★★★☆
As described.high shipping price.
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Jean Louis Et Monique B.
purchased on 17/12/2024
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5 /5
★★★★★
Excellent service
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Vittoria S.
purchased on 14/12/2024
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4 /5
★★★★☆
Very good
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Jean Claude L.
purchased on 12/12/2024
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5 /5
★★★★★
Easy to buy on the site. Fast delivery. Super
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Alain C.
purchased on 16/12/2024
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5 /5
★★★★★
.fluid navigation and very good to find what I'm looking for so I recommend without any problem
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Alain V.
purchased on 19/12/2024
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5 /5
★★★★★
I have ordered game figures from Anime, all of very good quality, fast delivery and good discount
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Natalia V.
purchased on 12/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service