4.2/5
★★★★☆
based on 37931 reviews published

Latest customer reviews

3 /5
★★★☆☆

Great customer service helpfulness regarding info on the mishap since Order placed on 2911 and package received on 3012.

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Acquirente Verificato
purchased on 30/12/2020
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2 /5
★★☆☆☆

Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.

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Verified Buyer
purchased on 30/12/2020
5 /5
★★★★★

I booked a product well before Christmas..7.12.20. It was in stock! I then received an email about to be delivered with tracking not available for 48 hours on 18.12.20which never got beyond expecting..then suddenly after Christmas another email saying was delivered 29th December. Will never use this company again. Very very disappointed. All communications when I could get them in French.

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Verified Buyer
purchased on 30/12/2020
5 /5
★★★★★

Although the website is not the easiest to navigate 1001 Modelkits has some hard to find kits and aftermarket supplies that are not found in most online hobby stores. For this reason I usually check other websites first.

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Verified Buyer
purchased on 30/12/2020
5 /5
★★★★★

I ordered the detail set for Saab J-35F Draken scale 1:48. The delivery was made to Austria within a week - despite Christmas. I have also been kept informed about the progress of the delivery. Great service. I will order again.

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Verifizierter Käufer
purchased on 30/12/2020
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5 /5
★★★★★

Dear Sirs the goods delivered to me are in excellent condition the information on the delivery process informed me extremely satisfactorily and thank you !!! I look forward to another order and successful cooperation !!!

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Verifizierter Käufer
purchased on 30/12/2020
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4 /5
★★★★☆

Despite the rush everything delivered neatly on time Very satisfied!

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Geverifieerde Koper
purchased on 30/12/2020
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5 /5
★★★★★

Neat and well handled of the delay I am also neatly informed I am very satisfied

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Geverifieerde Koper
purchased on 30/12/2020
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4 /5
★★★★☆

Delayed delivery.

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Comprador Verificado
purchased on 30/12/2020
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5 /5
★★★★★

Very good service.

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Comprador Verificado
purchased on 30/12/2020
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1 /5
★☆☆☆☆

You sent me the wrong order You sent me the wrong order

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Verified Buyer
purchased on 29/12/2020
Answer from 1001hobbies
Dear Whitney Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.
1 /5
★☆☆☆☆

Still waiting I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn’t understand it. It is December 29th and I still haven’t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don’t even know if it’s still coming or if I lost my money. I choose your company because of all the good reviews.

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Verified Buyer
purchased on 29/12/2020
Answer from 1001hobbies
Mr Reilly Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.
1 /5
★☆☆☆☆

I have not received my items I have not received my items, nor have I received any indication that I will. Update: They did not bother reading my name, and they sent me an additional email asking to complete my order for which I already paid.

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Verified Buyer
purchased on 29/12/2020
Answer from 1001hobbies
Mr. Chatterton, We would like to inform you that we have forwarded your comment to the carrier, who confirms that they wish to deliver to you as soon as possible. See you soon on our website 1001hobbies
1 /5
★☆☆☆☆

You sent me the wrong order You sent me the wrong order

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Acheteur Vérifié
purchased on 29/12/2020
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Answer from 1001hobbies
Dear Whitney Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.
1 /5
★☆☆☆☆

Still waiting I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn't understand it. It is December 29th and I still haven't received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don't even know if it's still coming or if I lost my money. I choose your company because of all the good reviews.

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Acheteur Vérifié
purchased on 29/12/2020
Translated review
Answer from 1001hobbies
Mr Reilly Thank you for your comment. We inform you that the parcel is in corus of delivery. Customer service will get back to you as soon as possible. We deplore this situation Yours sincerely, Customer care 1001hobbies.
1 /5
★☆☆☆☆

I have not received my items I have not received my items, nor have I received any indication that I will. Update: They did not bother reading my name, and they sent me an additional email asking to complete my order for which I already paid.

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Acheteur Vérifié
purchased on 29/12/2020
Translated review
Answer from 1001hobbies
Mr. Chatterton, We would like to inform you that we have forwarded your comment to the carrier, who confirms that they wish to deliver to you as soon as possible. See you soon on our website 1001hobbies
5 /5
★★★★★

You sent me the wrong order

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Verified Buyer
purchased on 29/12/2020
5 /5
★★★★★

I have not received my items nor have I received any indication that I will. Update: They did not bother reading my name and they sent me an additional email asking to complete my order for which I already paid.

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Verified Buyer
purchased on 29/12/2020
3 /5
★★★☆☆

I paid roughly $50 for a model plane and another $45 to have it expedited shipping to arrive between December 21 - December 24th before Christmas. Also included in the $45 shipping was a tracking number. Unfortunately the tracking company was only in French so so couldn�t understand it. It is December 29th and I still haven�t received the model. My uncle also Ordered the same model and he is experiencing the same thing. All it says on your website is December 21st your package arrived in your country. Nothing else. I am so disappointed. This Was the model planes my uncle and father flew in Vietnam and I was so excited to get it for him. I don�t even know if it�s still coming or if I lost my money. I choose your company because of all the good reviews.

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Verified Buyer
purchased on 29/12/2020
5 /5
★★★★★

Very professional despite the difficulties encountered with delivery via the post office.

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Acheteur Vérifié
purchased on 29/12/2020
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1 /5
★☆☆☆☆

Low-end product

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Complete and fast service with very well packaged products! Thank you

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Acheteur Vérifié
purchased on 29/12/2020
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2 /5
★★☆☆☆

Unacceptable delivery time product marked in stock received 3 weeks later t

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

Delivered correctly with no errors

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Acheteur Vérifié
purchased on 29/12/2020
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3 /5
★★★☆☆

A little disappointed with the product. The box arrived badly sealed and damaged. The model itself is fine, but I was expecting something a bit better.

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

Christmas gift received on time well packaged nothing to redi

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Beautiful model

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

Easy order, delivery a little delayed but nothing abnormal considering the situation. A missing item in the parcel was sent afterwards so that the main delivery could be made for Christmas I called the Sav excellent welcome and problem solved immediatelyI r

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

Very long preparation time for 1 item in stock: order placed on 1012 and parcel received on 2912. Too bad for Christmas. Otherwise, the product was as expected.

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Thank you for your professionalism and the wide selection of your catalog.

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

A wide variety of products, excellent quality... but a delivery problem despite an early order. Result: a great made-to-measure gift that arrived t

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Beautiful puzzle arrived in the dela

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Acheteur Vérifié
purchased on 29/12/2020
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1 /5
★☆☆☆☆

Christmas has come and gone, but not my coli

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Acheteur Vérifié
purchased on 29/12/2020
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1 /5
★☆☆☆☆

Todavía no he recibido el pedido

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Acheteur Vérifié
purchased on 29/12/2020
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2 /5
★★☆☆☆

Delays too long and not respected. Order made with express delivery at 20€ for reception before the holidays still not received and surprise spoiled. T

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Acheteur Vérifié
purchased on 29/12/2020
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1 /5
★☆☆☆☆

No information on the availability of the order then 0 news for 10 days before receiving an email telling us that the product is ordered from a supplier.

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Acheteur Vérifié
purchased on 29/12/2020
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4 /5
★★★★☆

Le 2312 le site a présenté quelques signes d'essoufflement je n'ai réussi a finalaliser ma commande qu'5° essai c'est la rançon du s

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Order conforms Delivery colissimo not reliable but not the fault of 1001 hobbies

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Acheteur Vérifié
purchased on 29/12/2020
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5 /5
★★★★★

Got what i wanted without any issues,delivery fine even though during festive season

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Verified Buyer
purchased on 29/12/2020
1 /5
★☆☆☆☆

I haven���t even received it yet and I���m being asked to write a review! Ordered some Jaws notepads weeks ago as an Xmas present and still not turned up. Have since read really bad reviews - wish I���d se

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Verified Buyer
purchased on 29/12/2020