Reviews 1001hobbies

Great product range and quickly delivered.

Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.

Extensive and explanatory site although shipping costs are not very detailed. Perfect and durable packaging taken care of even in details. Competitive prices and variety in models. I am very satisfied

I have been waiting for an order--paid in advance of course--since October 15 when I ordered and paid for it. It has NEVER arrived and it seems impossible to contact the store either by email or using the various forms here on the site. I receive no response whatsoever. Very unsatisfactory.

Everything OK except for long delivery time

So far everything is great. But the delivery time is already very long.

Fast accurate and up to date status information

Everything was perfect. From 10

I still have not received my order. I have no idea where it is or anything.

Order Shipping/Delivery time too long to the US I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas, I inquired as to the status of the order. I got, ""Thank you for your patience"", but no other information except my order is in process. It was obviously not coming in by Christmas, so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were, again, Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I know this was coming from France, I would not have ordered it. And, I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies, my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

I have not yet received my package… I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.

Ordered on 4/12/20 still has not… Ordered on 4/12/20 still has not appeared when other orders from the continent have arrived - Hermes are one of the worst , if not the worst courier companies in the world - China is better!!

Item purchased was just as shown… Item purchased was just as shown online, arrived on time.

Order Shipping/Delivery time too long to the US I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas, I inquired as to the status of the order. I got, ""Thank you for your patience"", but no other information except my order is in process. It was obviously not coming in by Christmas, so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were, again, Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I known this was coming from France, I would not have ordered it. And, I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies, my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

I have not yet received my package... I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.

Ordered on 4/12/20 still has not... Ordered on 4/12/20 still has not appeared when other orders from the continent have arrived - Hermes are one of the worst , if not the worst courier companies in the world - China is better!!!

Item purchased was just as shown... Item purchased was just as shown online, arrived on time.

Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.

Delivery too long order December 15 still nothing received

Despite a delay in delivery, the parcel arrived before Christmas. Confor backpack

Order placed on December 8 and still nothing to arrive on December 28!!!! So he missed a gift under the tree. 🙁 Let's hope it arrives before this

Perfect transaction

Very nice product fast delivery

Order placed on December 2, everything available on the site. Shipped only on December 14 because of a supplier problem. Since order in the nature we are December 28. Too bad for Christmas! And 1001 hobbies launched an investigation after the deliveryman. 26 days and nothing. No thanks or rec

Wide range of products. On-time delivery

Perfect model Delivery time very lo

Order preparation time too long. Order placed 061220 received 24

Ideal transaction fast delivery

Satisfied with the time of deliverya packing more than perfect taken by the care of all the teamuntil now I am not disappointed with their service always in time of deadline never exceededI advise you highly this site for me it is the best.

Hello I must not be on the same site as the one in the comments I'm waiting for my order since December 15 it was for a gift impossible to reach them on the phone forced to go via Messenger but again an automatic message but nobody bothered to answer I'm really angry I can imagine the overload but the customer is warned both on the site and via the

SERIOUS FAST ....EN DONE VERY PRO...!!!!

Product quality and delivery times

Not at all satisfied Backhoe received broken I expect a refund considering the price It's h

I placed an order but the product turned out to be faulty. I then asked to send it back for a refund. To this day, the parcel I sent back is still defective and I still haven't seen the color of my money. This has been going on for weeks. In short, the after-sales service is catastrophic.

Even though I was a bit scared, I received the model packed in time for Christmas. My partner is very happy with his c

Invoice no.: CH241675 order no. 5QSTZDVPS ordered on 12-12-2020 : Since no news !!! ( no news good news ? ) In addition you ask me to evaluate you. Jean-Pierre BOO

A slight delay in delivery due to the website address format not being compatible with chronopost's address format.

Very fast delivery compliant product excellent value for money