Reviews 1001hobbies

Ordered on 4/12/20 still has not appeared when other orders from the continent have arrived - Hermes are one of the worst if not the worst courier companies in the world - China is better!!

I placed an order in late November for a Christmas present. I received no updates as to my order status. About a week and a half out from Christmas I inquired as to the status of the order. I got ""Thank you for your patience"" but no other information except my order is in process. It was obviously not coming in by Christmas so I ordered something else from someone else. I sent 3 requests to cancel my order since it was still in ""process"" and hadn't shipped yet. The communications I received were again Thank you for your patience with NO acknowledgment of any of my cancellation requests! We are in the states and had I know this was coming from France I would not have ordered it. And I will never order from 1001 Hobbies again. The travel/ship time is too long and the order progress communication is non-existent. After ignoring all my requests to cancel and not wanting to refund any monies my order came in Dec 29. I did receive some communications as to the delivery on Dec 27. Do not order form 1001 Hobbies from the US unless you have a 2-3 month delivery window.

Item purchased was just as shown online arrived on time.

I have not yet received my package ordered on December 5th. It is now December 28th. I cannot get ahold of anybody in customer service. The phone number in Boston just rings and rings.

The delivered product was ok as described. The timing was not very fast but it is still related to the delivery time during the Christmas period this year (2020). So no problem at all. I don't give 5 stars because I had paid an extra 25€ to have a Gift Package with Message. However, not found the message inside the package and also the box was wrapped very roughly. Which forced me to redo the package from scratch.

Item as per description shipment on time seller recommended

I placed an order for a Christmas gift that the site gave me was available with delivery by December 21. The day after payment came an email notifying me that the package was ready for shipment. After 7 days from the purchase i.e. when the product was supposed to be almost on the delivery date I was sent an email informing me that a supplier did not have a piece available to complete my order (nb: I ordered a mug the product is either in stock or it is not) and that they could not tell me when they would be able to ship my purchase. I called the customer number in imbufalance where the line would strangely drop after exactly 2 minutes of waiting. After several attempts and a threatening email, I managed to speak with a French operator who told me that the order would be delivered on the 22nd. In the meantime, they replied to the email without giving me any indication of supposed delivery time but simply asking if I wanted to cancel the order. Since by phone I was guaranteed a package for the 22nd I did not cancel. To date still no package has arrived and I am being asked for an evaluation. Very serious mistake! Here's to never again!

Rather than making an assessment ......Vi remind you that to date I have not yet received fulfillment of order 237574 placed a month ago that was needed for Christmas ????

Super service

Fine no comment

Far too long delivery time It said 5 days and we had to wait a month Christmas gift was just in time The article was available if you do not have the article and can not ensure that it can be sent on time then you better not put it on your site

Great service Fast delivery

Great assortment still slightly more expensive than other online stores but excellent quality of the material offered.

Excellent value for money

Preparation and dispatch time a little long But boxes well protected Very good Continue e

The prices are quite competitive, the toy offered (monster truck radio ordered) is of good quality and the description was accurate. On the other hand, delivery times were not respected: order placed on 312 for delivery within 2-4 days. Order received on 1812, just in time for Christmas. However, payment was received

Satisfied with this first order. Delivery on time. Order tracking

Goods not yet arrived (today 27.12.20) Re.v. 09.12.20 (over 18 days). Parcel arrived on 28.12. with wrong goods!!!

I only put 3 stars because I placed an order on December 10 all the models in stock I received my order after Christmas so I paid shipping costs to receive quickly but the preparation was so long that we g

Supposedly, it was to be delivered on December 24 if ordered before the 17th, so the package was indicated as being ready on the 23rd, 6 days later, and I haven't heard anything since. In short, I placed 1 order with 1001 hobbies and this will probably be the last.

A little long to receive the order

I made 2 orders and both times the deliveries were long.

Delivery time still very long (ordered and paid on 0612 received on 2412 products in stock) fortunately the choice is very wide.

No problem for my order of paintings. everything well packed and received on time. In these troubled times with covid ..all normal things become almost bizarre!!! Thanks again to the whole team. Bonne année 2021 ...bonne chance aussi . J.

No worries. Satisfied

My parcel arrived crushed

After a 1st experience which had left me a bitter taste as for the speed of the delivery and a contact with the customer service I recommended on this site and the very very good surprise. In addition to an attractive price thanks to a discount, the order was delivered quickly. So I've completely changed my opinion of this site and highly recommend it for its serious attractiveness and professionalism. Very good site to which I give 5 stars

Very happy with the choices and products as well as the prices you are the best in this field continue to make us dream

The precision with which the parts are cut is remarkable. The step-by-step instructions are well done. The views could sometimes be enlarged. Assembly is very pleasant. You have to take your

Product meets my expectations

Very happy with my purchases on this site

Choice and speed

Product conforms relatively fast shipment in this busy periodÃ

Received too late

Shipment as requested within a reasonable timeframe

Perfect the package arrived on time and well packaged

Model well received but not yet assembled 🙂 ! Mer

Parcel arrived very quickly grandson delighted

Merci bien recut très content rapide malgré les conditions du covid

I have not seen my purchased item yet. I have not seen my purchased item yet. I can't blame the 1001 people about that but, I can say that their tracking information wasn't that helpful. Counting from the day I made the purchase it has been 5 weeks that I have been waiting. I am doubtful that I will ever see my package. 1001 offers many items that I can't get elsewhere but, I can't trust that the delivery will be made.