★★★★☆
based on 39246 reviews published
Latest customer reviews
Great and fast service! Would recommend this site
Great service
Internet site looks like it is a Dutch company Product turned out to be from France and shipping took very long and arrived too late for the birthday
Good and neat delivery of the deadpool 3d metal Only 'disadvantage' is that you get a lot of information in French regarding delivery but in terms of track and trace it is good to follow Recommended!
Quickly delivered Happy with it
Excellent quality Fast delivery
Super fast delivery Top
Excellent service
Gestion de la commandes et de la livraison tout simplement ridicules
Great product and service.
My purchase sent to wrong country I sent many emails explaining wrong address but was ignorned. It cost me 100 sterling pounds in total to get my parcel directed to correct address very disappointed
I easily found the paints I needed. Delivery was fast and I received the items on time.
I know the brand of paints. The only small problem is that delivery is a little slow.
Simply perfect
23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
RAS Product conforms
I ordered a model on 16th November 2020 and �74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you nor my money returned so I phoned you on the number you advertise which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say despite trying to contact you I haven�t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
Perfect Order processed quickly Products conform
The delivery time is not respected.
Good service. Just a small error in the order.
Fast delivery as described, would recommend
Still not received. More than 10 days now
Hello I'm delighted. Well made model, I love the technique used by Métal Earth, the remarkable precision of the cutting and the final result afterwards.
Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven't heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
The product I ordered was delivered in the wrong language After emailing and calling customer service several times, a week later I am still waiting for a solution It is possible, of course, that one may still be forthcoming hence this review is subject to some reservations
Nice kit and received at home on time
Excellent assortment fast and correct delivery with good tracking info
23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Item conformed to description however I was hugely disappointed with customer service. Facing a manifestation of bugs of their servers and a new order issued I received the item well over 2 weeks after the order without receiving news regarding the status of the same despite several emails sent to ask for clarification. To top it off beyond bad service a price doubled compared to other ecommerce sites.
23 januari bestelling gedaan, niets ontvangen 23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
Order Number LZNR70WXX I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes. Hermes Tracking Number 551639530371039.. Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important. Needless to say, despite trying to contact you, I haven’t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
Good quality product. Arrived defective but the site responded very quickly and made the neces
No worries as usual Thank you
Nothing to complain about choice price speed of processing and delivery everything is ??. See you next time on your site
Terrible customer service! Never answers the phone and very occasionally emails without giving any answer. I placed an order on 14122020 and at 19022021 I still have NO news of the delivery date.
Meets my expectations
Easy-to-navigate site, quality products, fast shipping.
Legal scam 2 articles in photos and 1 article reÃ
After-sales service for beginners is top-notch, efficient, fast, very pleasant and they know their products.merci Laure ?????????????? merci 1001 hobbies a bientôt.????
Completely satisfied with the products, respect for delivery time, etc.