/5
★★★★☆
based on 37451 reviews published
★★★★☆
based on 37451 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
My first experience with 1001 hobbies was really bad. Items are marked as "available", but they are available from their suppliers, not available for delivery. I bought 8 boxes, they sent me only 2, after many exchanges by email (because impossible to reach them by phone). And I'm still waiting for a refund for the boxes that weren't delivered...
Acheteur Vérifié
purchased on 02/09/2021
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Answer from 1001hobbies
Mr LEGAB Thank you for your comment. We regret this and apologize once again.
As I explained on the phone, we have 142,000 products on the site, so you'll understand that we can't stock everything on our platform in Isère.
In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the Saint-Quentin-Fallavier warehouse and are generally shipped within X to X days of the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended by current problems, or the stock error may actually come from our supplier.
We thank you for your understanding. Best regards, 1001 hobbies customer service.
As I explained on the phone, we have 142,000 products on the site, so you'll understand that we can't stock everything on our platform in Isère.
In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the Saint-Quentin-Fallavier warehouse and are generally shipped within X to X days of the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended by current problems, or the stock error may actually come from our supplier.
We thank you for your understanding. Best regards, 1001 hobbies customer service.
5
/5
★★★★★
Good site. very good. well-stocked catalog and good service.
Acheteur Vérifié
purchased on 31/08/2021
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5
/5
★★★★★
Fast, perfect...thank you
Acheteur Vérifié
purchased on 08/09/2021
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4
/5
★★★★☆
I was well delivered and the material was in order.
Acheteur Vérifié
purchased on 05/09/2021
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5
/5
★★★★★
Great service, good prices, fast shipping to the USA and well packed, I’ll be ordering more from them soon
Verified Buyer
purchased on 29/08/2021
5
/5
★★★★★
Correct article and delivered quickly
Geverifieerde Koper
purchased on 17/08/2021
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5
/5
★★★★★
Extremely smooth transaction and prompt delivery!
Verified Buyer
purchased on 29/08/2021
5
/5
★★★★★
Fast delivery, well packaged.
Verifizierter Käufer
purchased on 15/08/2021
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5
/5
★★★★★
Fast delivery, order placed on a Sunday evening and received on Tuesday. Everything is in order and well packaged.
Acheteur Vérifié
purchased on 05/09/2021
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4
/5
★★★★☆
My only regret is that I don't have enough information on the size of the models. I don't make them very often, so I don't have a compass in my eye. The model I received is smaller than expected. Otherwise, your service is perfect. Thank you
Acheteur Vérifié
purchased on 02/09/2021
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5
/5
★★★★★
Very efficient, order received within a week perfect
Acheteur Vérifié
purchased on 08/09/2021
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 15/08/2021
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5
/5
★★★★★
Amazing service
Geverifieerde Koper
purchased on 04/09/2021
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5
/5
★★★★★
Great customer service, excellent communication, very prompt delivery for international customers!
Verified Buyer
purchased on 23/07/2021
5
/5
★★★★★
Really fast delivery and they are easy to reach if there’s a problem.
Verified Buyer
purchased on 04/08/2021
5
/5
★★★★★
Perfect well received
Acheteur Vérifié
purchased on 18/08/2021
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4
/5
★★★★☆
The order is processed quickly and efficiently. No problems to report.
Acheteur Vérifié
purchased on 04/09/2021
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4
/5
★★★★☆
So far, so good
Acheteur Vérifié
purchased on 27/07/2021
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4
/5
★★★★☆
On-time delivery
Acheteur Vérifié
purchased on 06/09/2021
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1
/5
★☆☆☆☆
Haven't experienced worse service yet. First wait because 1 product of the 4 was not available. After 2 weeks mail that 3 of the 4 products were still not available. What a shit tent.
Geverifieerde Koper
purchased on 10/08/2021
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Answer from 1001hobbies
Sir, we come to you, Thank you for your stock, we inform you that we have refunded the missing unit without delay. We thank you for your understanding. We regret this incident and apologize for it, Sincerely, 1001hobbies customer service.
Sir, we come to you, Thank you for your stock, we inform you that we have refunded the missing unit without delay. We thank you for your understanding. We regret this incident and apologize for it, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Despite 1001 Hobbies warnings of possible delays in delivery from France, the item I ordered on Saturday 04/09/21 was delivered by Royal Mail the following Friday 10/09/21. Excellent service.
Verified Buyer
purchased on 04/09/2021
5
/5
★★★★★
Wide selection and fast service. Just perfect!
Acheteur Vérifié
purchased on 05/09/2021
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5
/5
★★★★★
What I needed was quickly found on the site. Also the delivery went fine, everything toppie taken care of.
Geverifieerde Koper
purchased on 06/09/2021
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5
/5
★★★★★
Wide choice, many brands
Geverifieerde Koper
purchased on 06/08/2021
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5
/5
★★★★★
Delivery was smoother than anticipated, scheduled to be delivered only two days later which can only be applauded.
Geverifieerde Koper
purchased on 12/08/2021
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5
/5
★★★★★
Navigating the site is good, the only thing missing, for me at least, is the ability to sort by name or by price. Unless I wouldn't have noticed this.
Geverifieerde Koper
purchased on 17/08/2021
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5
/5
★★★★★
Very satisfied with your products and delivery
Acheteur Vérifié
purchased on 16/08/2021
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5
/5
★★★★★
Very good and very fast
Acheteur Vérifié
purchased on 05/09/2021
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5
/5
★★★★★
Accurate information and fast timelines
Acquirente Verificato
purchased on 02/08/2021
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5
/5
★★★★★
Fast delivery, solid package, very good tracking...PERFECT
Acheteur Vérifié
purchased on 06/09/2021
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