Reviews 1001hobbies

Great product but a little slow on delivery, Probably my error for not checking, this is a french company despite the .co.uk

Great customer service

Thank you I actually did not know I was ordering from overseas, you offer some products that I have not been able to find in stock elsewhere. You kept me informed of my order status, it was complete and, all things considered, came very quickly. I will certainly order from you again.

Very good, the deadline was met and the packaging is impeccable.

I'm disappointed with the model, I thought I could build it from scratch, but it's just a piece of wood that you cover over. I'm really disappointed, especially for the price it costs.

Totally satisfied Deadlines met and a huge choice of models

Good follow-up of the parcel reactivity of re-approval of boxes missing all arrived in good condition and conf

Wide choice at good prices. Serious team

Product ordered in December 2020. Product expiry date October 2019... Cyano hardened and unusable. Very d

Very pleasant site, fairly well presented, but a little slow to access the desired pages.

Very good quality item, carefully packaged as it was a gift, I was not able to see the car go up.

PERFECT ON PRODUCTS

Fast delivery and product as described! Very happy with it. I recommend

Good and clear communication both on the website (delivery time) and via email regarding track & trace and date of shipment

I actually did not know I was ordering from overseas you offer some products that I have not been able to find in stock elsewhere. You kept me informed of my order status it was complete and all things considered came very quickly. I will certainly order from you again.

I have not received my order yet. Impossible to give a good opinion after more than 1 week. The shipping information is false.

Great products arrived on time

The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.

Not the best customer service or quality Placed an order and then my problems started! Had no order confirmation just payment details, upon further investigation the website came up as a scam! Sent an enquiry to them and asked them to cancel my order and also enquired as to what was wrong with their website unfortunately this resulted in several rude emails from them refusing to cancel my order, and not once explaining what was wrong with their website.However my order did arrive and sadly not the best quality! I would recommend shop around for your models and avoid these people.

Not the best customer service or quality Placed an order and then my problems started! Had no order confirmation just payment details, upon further investigation the website came up as a scam! Sent an enquiry to them and asked them to cancel my order and also enquired as to what was wrong with their website unfortunately this resulted in several rude emails from them refusing to cancel my order, and not once explaining what was wrong with their website.However my order did arrive and sadly not the best quality! I would recommend shop around for your models and avoid these people.

No problem. good service

Metal earth model received with twisted packaging so model damaged and a brush c

Very well packed and protected. Everything is in order. I recommend

Very good site. Order perfect and delivered on time. A great choice for modelling lovers. I recommend

6th negative review... order 711 ... no reaction apart from a message telling me that customer service will contact me ... I'm still waiting ... I'll have to move up a gear with registered mail and procedure and etc etc ... too bad, I just wanted to make a model and not have to deal with this! in any case, one thing's for sure: NEVER AGAIN will I get 1001 MAQUETTES !!!! reply this morning from customer service, who are supposed to get back to me today ... that's only the third time and still nothing ... what a box!

Very good fast delivery

Order placed on Monday evening 301120, processed and dispatched on 31220. Delivery by mondial relais on 101220 picked up on 111220. 3 days to process the order and prepare the shipment is largely satisfactory for a pre-Christmas period when potentially there may be more orders to manage, especially since all the paint cans were well packed with protective bubble wrap, so there was no possibility of them bumping into each other. The only minor disappointment is that I could have collected my parcel a day earlier, but I didn't receive any SMS or e-mail notification informing me of the parcel's arrival at the relay point. I don't think this problem comes from 1001maquettes but rather from mondial relais, so I'll leave the 5 stars. So remember to check the parcel tracking on the mondial relais website in case you too don't receive any notification. Correction: I received the e-mail from 1001maquettes informing me of the arrival of my parcel at the relay point after I had already collected my order and 24 hours after the real moment of availability of the parcel in the relay point. I think this delay must be due to the inertia of the procedure that mondial relais sends the notification to 1001maquettes who then contacts us again. I'll leave you to it, I've got a make-up.

Serious store Fast delivery No hesitation

Serious and competent site

Super fast and well packaged!!! Thanks a lot !!!!

Very good site . I can't judge the article because it's for a gift.

The site is well organized The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for, I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then, the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far, it hasn't been located.

Placed an order and then my problems started! Had no order confirmation just payment details upon further investigation the website came up as a scam! Sent an enquiry to them and asked them to cancel my order and also enquired as to what was wrong with their website unfortunately this resulted in several rude emails from them refusing to cancel my order and not once explaining what was wrong with their website.However my order did arrive and sadly not the best quality! I would recommend shop around for your models and avoid these people.

Thanks did take a little long but I even got a little more than what I ordered

The site is well organized. Prices seem to be pretty good compared to other sites. My problem is with the shipping - while this is not a problem 1001models is responsible for I have not received the order I placed on 10-31. The only tracking info I've received indicates that the United States Postal Service accepted the package in France for delivery on November 11. Since then the package has disappeared into a lost package hell. I've begun trying to get help finding the package and effecting delivery from both 1001models and the U.S. Postal Service. So far it hasn't been located.

Ordered article is delivered and in order ordered on 23-11 delivery time of 15 days (11 working days) is very long was intended for St. Nicholas Eve unfortunately only delivered on 8-12

Very bad service I am waiting for a package since Monday. And now they put me stopped at the post office for incidence

After several shipments I have to say 100% reliable. Good communication and very good website. If a product is not in stock they say so unlike other modeling companies. Thanks for everything and I hope to continue shopping with you. A

I'm very disappointed - I placed my order on November 6 and still haven't received anything, even though it was supposed to have been shipped on the 18th.

Vreselijke communcatie en geen duidelijk inzicht in leveringen Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour, een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.